grow mentor training helen challis department of human resources

GROWMentor training

Helen ChallisDepartment of Human Resources

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Purpose:

To introduce you to the GROW mentoring programme and to explore your understanding and expectations of the programme as well as the skills involved in being a mentor

Objectives:

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By the end of this session you will be able to:• Outline your expectations of the programme• Identify what your responsibilities are within

the programme• Outline the matching process and

understand the criteria used• Describe a number of tools and techniques

that you could use in a mentoring meeting

The programme

What is Mentoring?“The process of change and growth brought

about by the interaction of two people”

“ A method of achieving personal goals faced by different people with unique concerns”

D. Clutterbuck and D. Megginson

What is coaching

“Coaching relates primarily to performance improvement (often over the short-term) in a specific skills area.....While the learner has primary ownership of the goal, the coach has primary ownership of the process”

Megginson, D & Clutterbuck, D (2005)

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Coaching vs Mentoring

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Short-term

Long-term

Skills/Competence

Opening perspectives/horizons

Coach

Mentor

Some thoughts…..Seeking

guidance Advice giving

Confidence building

Resolving uncertainties

Sharing experiences

InformalMaking the person think about what they want and how to achieve it

Being a sounding board

Turning moaning into something positive

Reflection

Self evaluation

Mentoring skills(OU study)• Strong interpersonal skills:

Listening, providing feedback, interviewing skills, questioning, motivation and self- awareness

• Organisational skills: time management, evaluating,

maintaining boundaries plus working with learning contracts

(OU-Quality support centre study 1995)

Skills continued......• Drawing out

• Silence

• Suspending judgement

• Recognising and expressing feelings

• Paraphrasing

• Sounding board

• Critical friend

• Challenging

Common Expectations of Mentors• OF SELF AS MENTOR:

To help othersTo share with others my experiencesTo encourageTo facilitateTo listenTo supportTo respect confidentialityTo build confidenceTo learn from mentee

Common Expectations of Mentors• OF MY MENTEE:

To be openTo respect confidentialityTo have mutual trustTo take responsibility for their decisionsTo set realistic goalsTo be self-criticalTo drive the process/ take ownershipTo be prepared

Two models:

• GROW

• 3 stage process

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GROW

• Goals – where do you want to get to?

• Reality – is this realistic?

• Options – what are your choices?

• Will – how committed are you?

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3 stage process

• Exploration

• New understanding

• Action planning

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Mentoring and Coaching dimensions

Open...................................Closed

Public.................................Private

Formal...............................Informal

Active.................................Passive

Learner’s agenda..........Other’s agenda

Stable................................Unstable

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