hackathon 2014 resident life hacks

Jen Piccotti

Lia Nichole Smith

RESIDENT HACKSHelp me, help you!

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Why do so many leasing professionals love ILoveLeasing from Spherexx.com?

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Hack #1Unleash the POWER of the Portal

As part of the move-in process, schedule an appointment to help them set up access to the resident portal.

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Hack #2“YouTube It”

For your residents: Video your maintenance team demonstrating common troubleshooting tips and post them on your property’s own YouTube channel..

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Hack #3Team Reveal

Create a page/Pinterest board that showcases each team member, their name, position, how long they have been with the company and the community and any other information that may be useful or fun.

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Hack #4Quit Buggin’

As seasons change, provide a tip sheet or social media post (if your residents are following your property social media platforms) on pest prevention, including basic reminders about cleanliness and disposing of waste properly.

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Hack #5Jedi Mind Trick

Asking residents “Did the service team take care of all your service needs?” is more effective in breeding loyalty than “I’m just checking in about your dishwasher service request. Please let us know if you need anything else.” The more times you can get residents to confirm a job well done, the better off you will be at renewal time.

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Hack of the

Day!

Share this hack with your residents!

THANK YOU FOR

ATTENDING!

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