handheld gizmos – mobile technology gartner dataquest, june 2004 predicted by 2006 64.4 million...

Handheld GizmosHandheld Gizmos – Mobile – Mobile TechnologyTechnology

Gartner Dataquest, June 2004 predicted by 2006 64.4 million mobile computing devices (laptops & handhelds) will be shipped worldwide.

However in Dec. 2005, Nokia estimated that 780 million mobile units will be sold for 2005, and predicts that in 2008, the market will have 3 billion mobile subscribers. http://www.mobilemonday.net/mm/story.php?story_id=4538

Pew Research Center reported that in 2004, 66% of American adults had a cell phone, and Jupiter Research recently estimated the US has 195 million cell phones.

1985 mobility in a suit case http://www.galaxyphones.co.uk/mobile_phones_history09.asp

Introduction

• Mobile Basics – Zeke Crater

• Palm – Zeke & Leslie Johnston

• Windows Mobile 5 – Bill Corey & Cyril Oberlander

Who said mobile technology is Who said mobile technology is easy?easy?

Project Librarian AnywhereProject Librarian Anywhere

Emergent Technology Implementation Emergent Technology Implementation PlanPlan

• Visioning a mobile future for LibrariesVisioning a mobile future for Libraries

• Validate concepts with capabilities & Validate concepts with capabilities & technical requirements with limited technical requirements with limited deploymentdeployment

• Evaluate: Evaluate: • Software (bundled & 3Software (bundled & 3rdrd party) party)

• HardwareHardware

• Need & fit with organization, users, etc.Need & fit with organization, users, etc.

• Support, security, resources, etc.Support, security, resources, etc.

• TrainingTraining

• Service and workflowService and workflow

• Research potentialResearch potential

Project… Librarian AnywhereProject… Librarian Anywhere

Industrial Smartphone – Bill CoreyIndustrial Smartphone – Bill Corey

Symbol MC70Symbol MC70•Barcode ScannerBarcode Scanner•Windows Mobile 5Windows Mobile 5•Voice Activated CommandsVoice Activated Commands•Touch Screen & more…Touch Screen & more…

Consumer Smartphone – Cyril Consumer Smartphone – Cyril OberlanderOberlander

HP iPAQ 6945HP iPAQ 6945•Camera PhoneCamera Phone•Windows Mobile 5Windows Mobile 5•Touch Screen & more…Touch Screen & more…

Symbol MC70Symbol MC70

Challenges:Challenges:

•Network AccessNetwork Access

•Active SyncActive Sync

Opportunities:Opportunities:

•LEO WhoisLEO Whois

•Virgo / Bibliographic & Item Virgo / Bibliographic & Item VerificationVerification

•Driving, Directions, LocationsDriving, Directions, Locations

Goal of Librarian Anywhere with a Symbol Goal of Librarian Anywhere with a Symbol MC70MC70

TX123 .V32TX123 .V32 Tipping Point Tipping Point 20052005Alderman 1 OldAlderman 1 Old

1.1. View DetailsView Details2.2. Look Up VirgoLook Up Virgo3.3. CancelCancel4.4. NoteNote5.5. InventoryInventory6.6. BarcodeBarcode

Scanning the barcode

updates Sirsi & ILLiad,

and…

Prints necessary LEO or ILL shipping receipts

Mobile Interface between User, Staff, & SystemsMobile Interface between User, Staff, & Systems

SirsiWorkflows

ILLiad DatabaseNCIP or APINCIP or API

Mobile Paging & Updating System

1. Paging list on mobile smart phone.

2. Staff update by scanning barcode.

3. Delivery Slip is printed on mobile printer.

4. Script runs (when wireless signal is available)

• Update request on ILLiad.

• Check out Item ID to User ID on Sirsi.

5. Item is ready for delivery.

Why Mobile Update? Why Mobile Update?

Benefits:Benefits:

•Update list dynamicallyUpdate list dynamically

•Communication tool with distributed staffCommunication tool with distributed staff

•Improve problem solving; check current status, Improve problem solving; check current status, etc.etc.

•Print only when neededPrint only when needed

•Reduced turn-around timesReduced turn-around times

•Reduced handling of materialsReduced handling of materials

•Synchronize updating in parallel systemsSynchronize updating in parallel systems

Why Consider an Industrial Why Consider an Industrial Smartphone?Smartphone?

• They are not your desktop, tablet or umpcThey are not your desktop, tablet or umpc• They do not run Windows XPThey do not run Windows XP• They don’t do all those things you can do They don’t do all those things you can do

with your desktop computer.with your desktop computer.• They are innovative, forward-looking, They are innovative, forward-looking,

beautifully designed, durable, and beautifully designed, durable, and potentially extremely productive potentially extremely productive devices that could change how we all devices that could change how we all do our jobs.do our jobs.

Capabilities of Industrial Capabilities of Industrial SmartphoneSmartphone The Power of a ….The Power of a ….

• Cell phoneCell phone

• PDAPDA

• ComputerComputer

• ScannerScanner

• ImagerImager

It Can Print, Scan, Image, Record, It Can Print, Scan, Image, Record, File, Speak, Call Your Co-Workers, File, Speak, Call Your Co-Workers, OrganizeOrganize

All in one handheld unit

Designed to withstand all-day, everyday use

in almost any environment

Deliver true anywhere anytime wireless Deliver true anywhere anytime wireless

WAN/LAN/PAN voice and data WAN/LAN/PAN voice and data communicationscommunications

Including: Including: voice functionalityvoice functionality data capturedata capture and the and the POWERPOWER

to run nearly to run nearly anyany application application

EMERGING TECHNOLOGIES HAVE A EMERGING TECHNOLOGIES HAVE A STEEP LEARNING CURVESTEEP LEARNING CURVE

Why should we learn new Why should we learn new technologies?technologies?• Prepare for the futurePrepare for the future

• Be forward thinkingBe forward thinking

• More productiveMore productive

It can provide everything our mobile task workers need to achieve a new level of enterprise

productivity

Whether they are delivering books or other library materials, working at a circulation desk, in the stacks shelving, responding to a patrons reference

question, scanning material to be placed on Toolkit, assisting a student working on a research project, or trying to track down that elusive book for a

faculty member

Emerging TechnologiesEmerging Technologiesin the UVA Library of Todayin the UVA Library of Today

• Mobile TechnologiesMobile Technologies

Symbol MC70Symbol MC70

• VoIP - Voice over Internet ProtocolVoIP - Voice over Internet Protocol

SkypeSkype

• Social Networking Software & ServicesSocial Networking Software & Services

You TubeYou Tube

BlogsBlogs

How Do We Change Our Behavior?How Do We Change Our Behavior?

We We HaveHave to Learn the New to Learn the New TechnologiesTechnologies

• We Need to be FlexibleWe Need to be Flexible

• We Need to Think Outside the BoxWe Need to Think Outside the Box

• We Need to Change How We Perceive We Need to Change How We Perceive ThingsThings

• We Need to Unlearn What We KnowWe Need to Unlearn What We Know

• We Need to Unlearn How We KnowWe Need to Unlearn How We Know

Why is it a SteepWhy is it a Steep LearningLearning Curve?Curve? We Know Windows XPWe Know Windows XP

We are familiar and comfortable with We are familiar and comfortable with XPXP

• WordWord

• ExcelExcel

• PowerpointPowerpoint

• AccessAccess

• OutlookOutlook

We can use XP as a baseline….We can use XP as a baseline….

Windows Mobile 5 is DifferentWindows Mobile 5 is Different

The rules and habits are differentThe rules and habits are differentThat little X in the upper right corner doesn’t close That little X in the upper right corner doesn’t close

the program, it just closes the window.the program, it just closes the window.

Programs must be stopped or they will continue to Programs must be stopped or they will continue to run in the background, draining the battery.run in the background, draining the battery.

ActivSync connects the device to a host computer.ActivSync connects the device to a host computer.

Remember the battery, just like with a laptop.Remember the battery, just like with a laptop.

Familiar programs are similar, but….Familiar programs are similar, but….

Microsoft Offers Lots of AssistanceMicrosoft Offers Lots of Assistance

Microsoft ActiveSyncMicrosoft ActiveSync

Connects You and OrganizesConnects You and Organizes

ActiveSync Shows What You Have ActiveSync Shows What You Have on the Desktopon the Desktop

Shows the Files on DeviceShows the Files on Device

And Can Even Convert Files to And Can Even Convert Files to Acceptable Formats!Acceptable Formats!

Symbol MC70Symbol MC70

Questions?Questions?

HP iPAQ 6945 Features HP iPAQ 6945 Features Some features to test:Some features to test:

• Camera (still & video), Voice Recorder, etc.Camera (still & video), Voice Recorder, etc.

• 33rdrd Party & some built in Applications: Party & some built in Applications:

• Personal Information Management (Passwords, etc.)Personal Information Management (Passwords, etc.)

• Address BookAddress Book

• Communicate: Email, SMS, Instant Message, VoIP, Communicate: Email, SMS, Instant Message, VoIP, Voice Commands, etc.Voice Commands, etc.

• Lists, Tasks, Calendar, etc.Lists, Tasks, Calendar, etc.

• scanR: online service that converts mobile photos scanR: online service that converts mobile photos to PDF files.to PDF files.

• Internet Browsers: IE, next to test: minimo (mozilla), Internet Browsers: IE, next to test: minimo (mozilla), Opera, etc.Opera, etc.

• RSS Readers: NewsBreak, Google, etc.RSS Readers: NewsBreak, Google, etc.

• Electronic books: Microsoft, Tiny eBook Reader, Electronic books: Microsoft, Tiny eBook Reader, Thesaurus, Dictionaries, etc.Thesaurus, Dictionaries, etc.

• Music or TV: Windows Media Player, mobiTV, etc.Music or TV: Windows Media Player, mobiTV, etc.

• Pocket Controller Pocket Controller

• Directions: Googlemaps, etc.Directions: Googlemaps, etc. and more…

Tasks & Annoying/Helpful RemindersTasks & Annoying/Helpful Reminders

Create Tasks that Create Tasks that gives remindersgives reminders

Auto-W

ordT

ab to use

QwertyQwertyTouch screen or padTouch screen or pad

or writeor write

33rdrd Party Voice Command Software Party Voice Command Software

CalendarCalendar

Doesn’t workWith CorpTime

or Google Calendar,

but like Tasks, it syncs up with

Outlook & your PC’s Calendar

Educational SoftwareEducational Software: concept maps on : concept maps on handheldshandhelds

Mobile RSS, News, Blogs, Portals, Mobile RSS, News, Blogs, Portals, etc.etc.

MapsMapswithwith

SatelliteSatellite&&

MapMapInformationInformationwith keyswith keys

for Next turnfor Next turn

Mobile Content ProvidersMobile Content Providers

TextAuto-Scroll

Mobile Content ProvidersMobile Content Providers

UVA E-Text Library

Publishers going MobilePublishers going Mobile

Photo & Imaging FeaturesPhoto & Imaging Features

Digital Camera& Video

BasicImage Tool

Images… Images…

Email

GeoTagged

New Partnerships for communities of content

Librarian AnywhereLibrarian Anywhere

Do we know which software or technology to choose?

NoneNone will last, but…

By rolling that rock up the hill, we gain expertise (successes and failures) that help us plan and prepare for a future not so frequently behind the desk.

Designing for the Mobile User ExperienceDesigning for the Mobile User Experience

“Creating a usable interface for this next generation of mobile devices will require the formation of multidisciplinary teams…

As the feature sets, menu items and functionality become more complex, the techniques required to create effective end-user experiences will become more disciplined and focused.”

Adobe Acrobat, “Creating an Effective Mobile User Experience,” http://www.adobe.com/uk/products/golive/pdfs/mobile_experience_wp.pdf

Worldcat.orgWorldcat.org

What does your websiteWhat does your websitelook like on this device?look like on this device?

European & Asian Libraries early to go European & Asian Libraries early to go MobileMobile

Hong Kong Polytechnic University: Pao Yu-

kong Library AirPAC catalog: http://library.polyu.edu.hk/airpac

Univ. of Hong Kong – My Mobile Library: http://lib.hku.hk/mylib@hand/

More Mobile LibrariesMore Mobile LibrariesBall State University’s Mobile Computing Project: http://www.infotoday.com/il2006/presentations/B303_Faust.pps

http://www.bsu.edu/library/mobile/

Cultivate Mobile Possibilities with Cultivate Mobile Possibilities with UsersUsers

Mobile Contents Service guide at the Seoul National University Library in Korea shows how to access Library databases and services

Mobile Possibilities…

BBC News 3/24/06 Japanese comics go mobile…

“Catering to the drudge of the daily commute,”… subscription services enable some 20K users online titles to read, comment, and revise…

Guides are helpful, but Annotationcan be engaging

Librarian AnywhereLibrarian AnywhereWe are moving from ubiquitous We are moving from ubiquitous information to ubiquitous information to ubiquitous connectivity. connectivity.

Knowledge of and engagement Knowledge of and engagement with emergent mobile technology with emergent mobile technology and service is not easy, but it is and service is not easy, but it is fast defining choices users are fast defining choices users are making across the globe.making across the globe.

Resources of InterestResources of InterestAdobe Acrobat, “Creating an Effective Mobile User Experience,” http://www.adobe.com/uk/products/golive/pdfs/mobile_experience_wp.pdf

Farwell, Jennifer, “Ditch Your Notebook for a Smartphone?,” PC Today, Jan. 2007, http://www.pctoday.com/Editorial/article.asp?article=articles/2007/t0501/07t01/07t01.asp&guid=

Fox, Megan K., “PDAs, Handhelds and Mobile Technologies in Libraries,” http://web.simmons.edu/~fox/pda/

Hou, Jiang-Liang, Shih-Ting Yang, “A mobile knowledge carrier with personalized knowledge provision,” Computers & Industrial Engineering, vol. 51, 2006, p. 44-57.

Kolari, Juha, et al., “Context-Aware Services for Mobile Users: Technology and User Experiences,” VTT Publications 549

Library Sites:•Univ. of Hong Kong: http://lib.hku.hk/mylib@hand/

•Univ. of Texas Health Science Center, PDA resources: http://www.library.uthscsa.edu/internet/pda.cfm?type=PPC

Royer, Virginia & Jeff Royer, “What a Concept! Using Concept Mapping on Handheld Computers,” Learning & Leading with Technology, vol. 31 (5), Feb. 2004.

Smith, Michael, Barbara Pietraszewski, “Enabling the roving reference librarian: wireless access with tablet PCs,” Reference Services Review, vol. 32 (3), 2004, p. 249-255.

Univ. of Hong Kong Libraries, “My Library @ Hand HKUL,” http://lib.hku.hk/mylib@hand/

Librarian AnywhereLibrarian Anywhere

Resources specific to Smartphones:

Mobile Monday: http://www.mobilemonday.net/mm/

Google Mobile: http://www.google.com/support/mobile/

Yahoo Mobile: http://sites.mobile.yahoo.com/

Widsets (widgets for Mobile Phones): https://www.widsets.com/index

Windows Mobile 5: http://www.microsoft.com/windowsmobile

Windows Mobile Software: http://www.microsoft.com/windowsmobile/catalog/cataloghome.aspx

Much more on my Delicious on Mobile Technology: http://del.icio.us/InterlibraryLoan/mobile

Thank YouThank You

Questions?Questions?