healthwatch stakeholder engagement event 11 november 2011

HealthWatch

Stakeholder Engagement Event 11 November 2011

Welcome

Programme10:05 National background and issues: P Hillary

10:15 Local issues and progress: P Hillary,

M Day, S Taylor

10:25 LINk viewpoint: F Rust (Hampshire LINk)

10:30 Procurement options – K Ingram

10:35 Questions

10:40 Breakout sessions

11:00 2 minute silence – Remembrance Day

11:30 Feedback

11:50 Summary & next steps

Introduction• Purpose of the event• Working together across 4 councils• Who’s who• Outcomes for the day:

• Raise awareness of issues and current situation

• Understand views from delegates• Ideas for developing specification for

Healthwatch

Background What is the outcome? What does the Dept of Health say? –

Transition plan incl. funding & structure issues

HW functions:• signposting & information, access and

choice• NHS complaints advocacy?• The local voice

Transition – continuity and differences

Local approachLocal transition plans – supporting and

learning from LINks Issues:

Continuing roles – what needs to be kept

Timings and gapsFundingNature of contract

Local Involvement Network viewpoint• Frank Rust – Chair Hampshire LINk

Procurement options

Examples of delivery models

Example HealthWatch Delivery Models

Local HealthWatc

h

Model – Single contract with supplier established specifically for the delivery of local HealthWatch

Example HealthWatch Delivery Models

Local HealthWatc

h

Model – Single contract with supplier that sub-contracts to deliver specialist services

Sub- Contract

Sub- ContractSub- Contract

Example HealthWatch Delivery Models

Local HealthWatc

h

Model – Single contract with a consortia arrangement with organisations to provide specialist services

Consortia Member

Consortia Member

Consortia Member

Example HealthWatch Delivery Models

HealthWatch

Brand

Model – Separate contracts with specialist single suppliers required to work in partnership to deliver a HealthWatch Brand.

Single Supplier

Single Supplier

Single Supplier

Example HealthWatch Delivery Models

Regional or National

Organisation

Model – Franchise, single contract with supplier to provide infrastructure and support and facilitate a local presence and identity.

Local HealthWatch

Local HealthwatchLocal

HealthWatch

Indicative Procurement Timescales

Procurement stage Timescale

Issue of Contract Notice adverts January 2012

Prequalification Questionnaire Submissions February/March 2012

Issue of Invitation to Tender May/June 2012

Contract Award September 2012

Questions?

Breakout groupsPurpose – opportunity to discuss and give

views on key issues:

• Structure and legal status of HW• Role and functions• Staff, volunteers and skills• Transition• Geographical issues

Feedback

Next steps• Legislation finalised and confirmation of

funding • Feedback to attendees after this event as

progress is made • Further consultation/opportunity to give

views through website – up to end January 2012

• Individual authority consultation activity• Designing specification – early 2012

More information/viewsContact:• Hampshire: Paddy Hillary or Mark Allen

Email: ppo@hants.gov.ukWebsite: http://www3.hants.gov.uk/healthwatchevents

• Southampton: martin.day@southampton.gov.uk

• Portsmouth: steven.taylor@portsmouthcc.gov.uk

• Isle of Wight: Claire.Robertson@IOW.gov.uk

More Information

• HealthWatch Transition Document can be viewed at: http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_125582

• HealthWatch programme board and advisory group minutes and notes are found on the CQC website at: http://www.cqc.org.uk/aboutcqc/whatwedo/improvinghealthandsocialcare/healthwatch.cfm

• You can also review the Health and Social Care Bill on Parliament’s website at: http://services.parliament.uk/bills/2010-11/healthandsocialcare.html

Thank you