high valued recognition, implemented

© 2011 Break the Equation | Proprietary and Confidential 1

HIGH VALUED RECOGNITION, IMPLEMENTED

by John E. Smith @BreaknEquations

© 2011 Break the Equation | Proprietary and Confidential 2

About me….

John E. SmithCEO & Chief Evangelist, BtEjohn.smith@BreakTheEquation.com

BreakTheEquation Blogwww.breaktheequation.com @BreaknEquations

Practitioner

20 Years C-Level

Serial Entrepreneur

Corp Culture Expert

Best Place to Work

Inc. 500

Author/Speaker/Consultant

© 2011 Break the Equation | Proprietary and Confidential 3

Recognition? What Is It?

© 2011 Break the Equation | Proprietary and Confidential 4

Recognition, What Its Not!

•Rewards

•Awards

•Compensation

•Competition 

•Social Network

© 2011 Break the Equation | Proprietary and Confidential 5

Recognition as an Equation

Great Work || Appreciation || Affirmation Directly Communicated

Recognition =

© 2011 Break the Equation | Proprietary and Confidential 6

Really?

© 2011 Break the Equation | Proprietary and Confidential 7

Recognition

•Gratitude•Appreciation •Confirmation•Acknowledgement•Affirmation

© 2011 Break the Equation | Proprietary and Confidential 8

Elements of Recognition

•Person•Value Level•Impact•Reason•Personal Message 

Optional •Core Value / Goal•Incentive•Audience

© 2011 Break the Equation | Proprietary and Confidential 9

Make Recognition of High Value

•Timely•Personal•Specific  •Genuine•Context & Story•All & Often•Fun•Leave Them High•…

© 2011 Break the Equation | Proprietary and Confidential 10

Why???

•Loyalty •Performance•Engagement•Growth•Motivation

•Self-Confidence•Self-Awareness

© 2011 Break the Equation | Proprietary and Confidential 11

Results of Effective Recognition Programs

2x

Innovation

33%

Proactive

5%

> Salary

© 2011 Break the Equation | Proprietary and Confidential 12

Results according Gallup

27% Higher Profits

50% Higher Sales

50% Higher Customer Loyalty

58% Higher Productivity

© 2011 Break the Equation | Proprietary and Confidential 13

Results according to Deloitte

31% Lower Turnover

60% Higher Engagement

© 2011 Break the Equation | Proprietary and Confidential 14

Training

•Define•Language•Expectations •Leadership•Examples•Hands On •Hand Outs•Refresher •Orientation •…

© 2011 Break the Equation | Proprietary and Confidential 15

Champions

•Volunteers •Extra Training •Leadership•Accountable •Project Tacking•Shared Practices•Extra Benefits •Start meetings•Recognize •…

© 2011 Break the Equation | Proprietary and Confidential 16

Visible

•Public Places•Social Areas •Celebration•3D (print out) •Social Networks•Sent Home•News Letter•…

© 2011 Break the Equation | Proprietary and Confidential 17

Celebration

•Scheduled•Highly Promoted•Leadership•Special Selection  •Valuable•Authentic •Expand Beyond •Benefit•Leave Them High / Energy •…

© 2011 Break the Equation | Proprietary and Confidential 18

Getting Leadership Buy-In

•Executive Summary•Problem•Analysis•Solution Options•Preferred Solution •Cost-Benefit Analysis•Recommendations•Implementation Plan•…

© 2011 Break the Equation | Proprietary and Confidential 19

Keep It Going

•Champions•Measured •Leadership •Fake It (at times)•Give It •Annual Review•Integrate •Yearly Story•…

© 2011 Break the Equation | Proprietary and Confidential 20

Thank You!

John E. SmithCEO & Chief Evangelist, BtEjohn.smith@BreakTheEquation.com

BreakTheEquation Blogwww.breaktheequation.com @BreaknEquations