higher profit margins through back office automation with chris farrell and russ danford

HIGHER PROFIT MARGINS THROUGH BACK OFFICE AUTOMATIONRuss Danford, Chris Farrell and Rob Trail

Matrix

Matrix Datamart Database

Bullhorn CRM/ATS

Data Replication & Custom Table Views

Matrix User

Matrix Finance

User

Contract Placement

Time & Billing

Matrix Back Office Applications

Matrix M & T Application

• Displays Integration Queue Table Data

• Allows Finance Users to Create CSV Files

GL (GP)

Professional Services Time & Billing

Payroll (Ceridian)

Commission (Xactly)

CSV CSV CSV

Import Import Import

Custom Tables

Integration Queues

Bullhorn API used to pull master data based on events

Bullhorn API used to pull master data based on events

Time & Billing data from multiple systems populates custom tables and transactional integration queue tables

• About SpringAhead

• The back-office conundrum

• The golden rules of back-office savings

• Peering into the future

• Summary

AGENDA

• Online time and expense report service

• Integrates with a wide array of software platforms

• 2,000+ customers

• Core, repeatable processes represent a material cost

• Billing • Payroll• Reporting & Commissions

• Errors are costly• Financial• Cash flow • Client relations

THE BACK OFFICE CONUNDRUM

1.Challenge every process you have

2.Never enter data twice

3.Never use paper

4.Build your strategy around “open” systems

THE GOLDEN RULES FOR BACK-OFFICE SAVINGS

• Sharing data between systems is now a low-cost option

• Best-of-breed apps can focus intensively on narrow problem sets

• Monolithic software providers face a major challenge

PEERING INTO THE FUTURE: OPEN API’S

PEERING INTO THE FUTURE: OPEN API’S

• The bar for software is being raised daily

• Consumer software is leading the way

• Software companies that lag will fail

PEERING INTO THE FUTURE: USER EXPERIENCE

PEERING INTO THE FUTURE: USER EXPERIENCE

• Machine learning is a precursor to artificial intelligence

• People will become increasingly resistant to repetitive tasks

• Machine learning talent is already a strategic differentiator

PEERING INTO THE FUTURE: MACHINE LEARNING

PEERING INTO THE FUTURE: MACHINE LEARNING

• Quality back-office management is a strategic advantage

• Back-office costs will decline sharply this decade

• Adopt a flexible strategy

CONCLUSION

To Participate in Our Survey,

Text I to 31940