hospitality of jal g roup

Hospitality of JAL Group

Mariko Egawa

IntroductionHistoryMission statementSeatingFood qualityEntertainmentFor childrenGround servicesFuture plans

The beginning of the company

The first JAL Corporation established in 1951.

Seijiro Yanagita

During 1970’s, the international airport was built in Narita, and many people started to use air plains and traveled to other countries.

JAL Group is now expanded to over 150 countries, about 700 cities in the world.

“One World”

Mission Statement

・ Prioritize safety and quality・ Think and act from standpoint of

the customers・ Strive to maximize corporate value・ Fulfill their responsibility as a

corporate citizen・ Appreciate hard work and take on

a positive attitude

Seating – There are 4 different types of seats.

Economy class Premium economy class

Executive class First class

On the Plain

Food・ Be Flesh!・Minimal Allergen Meal!・Multi-menu For Religious

People!・ Seasonable Menus!・High Quality and satisfaction

for all.

Food quality

The chefs strain at taste, nutrition balance, and variety.

Drink Services

★ Over 20 beverages.

☆The customers can order the beverages anytime.

★No charged alcoholic drinks.

On the Plain

People can enjoy in-flight meal with your favorites!!

EntertainmentEach seat has personal TV.

>Music

>Movies

>Games

>Shopping

On the Plain

For Children・Meals for children

・ Toys

・ Child beds

On the Plain

Ground ServicesEasy to check in

to decrease a long lines of people .

Eco-Jet

Conclusion