hough, alexandra family dollar - otm user conference presentation - july 2013

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1

Back to Basics: Family Dollar’s Approach to

Inbound TransportationLexa Hough

Lead Specialist – Planning & Carrier Development

Wednesday, July 31st 8:00AM Loews Philadelphia Hotel - Commonwealth B

2

Agenda

• The Family Dollar & OTM Relationship• Family Dollar’s OTM Environments• Family Dollar’s Inbound Transportation

Planner• Creating/Managing Orders• Planning Orders/Shipments• Scheduling & Tendering• Post-Tender Capabilities

3

OTM V 6.1(2011)

• Enhanced practices

OTM V 5.5(2008)

• Import Visibility • Outbound

Routing

The Family Dollar & OTM Relationship

Global Logistics(2003)

• Inbound Routing

4

Family Dollar’s OTM Environments

• Active environment

• Operations

• Explore setting changes

• IT Transportation/ Operations

• All patches and upgrades tested in Development first.

• IT Transportation/ Oracle

• Used when performing testing on an upgrade

• IT Transportation

QUALITY ASSURANCE TEST

PRODUCTIONDEVELOPMENT

• Replicated version of Production.

• Hosted off-site.

• Only used in event of disaster.

5

Family Dollar’s Production Environment

• Database server• Stores Orders, Shipments, Events,

etc.

• Application Server • Inbound Bulk Plans, Agents, Actions.

• Web Server• This is the part of OTM that the

users interact with; the Graphical User Interface (GUI).

• Integration Server• How information is passed in and

out of OTM.

The Active environment. The System of

Record.

6

Family Dollar’s Inbound Transportation Planner

• Creating/Managing Orders• Planning Orders/Shipments• Scheduling & Tendering• Post-Tender Capabilities

7

Creating/Managing Orders

Order BaseIntegration

Supplier Support

Ready to

Ship

8

Creating/Managing Orders

Ready to Ship

• Collect Inbound Freight• Inventory Managed

Quantities• Increased Supplier

Compliance

9

Ready to Ship

• Order Base Integrated from Retek

• Supplier Managed Order Release• Multi-SKU Releases• Release Items Based on

Availability

10

Ready to Ship

• Suppliers pull up Ready To Ship Orders.

• Select SKUS to release.• Click on Simple Ready to

Ship for Shipment specifications.

11

Simple Ready to Ship

12

Simple Ready to Ship

2988

13

Simple Ready to Ship

14

Simple Ready to Ship

REMARK Pick up Number: 123456 Please contact email@email.com for appoin

15

Simple Ready to Ship

Ship Complete

Partial Ship

16

Simple Ready To Ship

• ORDER RELEASE• Release Number• Ship/Delivery Dates• Order Base• Weight/Volume• Source & Destination

17

Planning Orders/Shipments

• BULK PLANNING• Destination Based• Auto-Generated• Supplier Commodity Constraints

• Product Category

• Shipping Constraints• Distance Between Stops• Weight/Volume

18

Bulk Planner

• BULK PLAN MANAGER • Run time • Orders Selected• Shipments Created• Failed Orders• Modes Used• Carriers Assigned

19

Bulk PlannerFamily Dollar Rates in OTM

Committed – (TOPS)• Transportation

Opportunities for Partnering Success

• Specific Source to DC

Backhaul (FDT_DC)• Family Dollar’s dedicated

fleets.• Within Store Delivery

Territory to DC

Less Than Truckload(LTL)• State to DC

Non-Committed (RAN)• Random/Ad-hoc• State to DC

20

Bulk Planner

• BULK PLANNER QUERY VISIBILITY• Shipment ID• Remarks• Number of Stops• Carrier Assigned• Lane/Rate• Total Weight• Total Volume• Destination• Start and End date• Mode• First stop source location

21

Bulk PlannerOrder Status Indicators

• Failed Order Release• Un-planned/New

Order Release• Planned Order

Release• Un-assigned Order

Release

Shipment Status Indicators

• Declined/Rejected Shipment

• Un-tendered Shipment

• Accepted Shipment• Pending Shipment

Promotional Order/Shipment Remark on Order/Shipment

Special Indicators

22

Bulk PlannerManually Modifying Shipments

• Add/Remove Stops• Merge Shipments• Re-sequence Shipments• Change Transit Mode• Change Carrier

23

Scheduling & Tendering Shipments• Auto-accepted by carrier• Pickup Scheduled by

Supplier• Consolidated delivery

LessThan

Truckload

• Pre-set Delivery Appointment• Tender Notification sent to

Supplier• Pickup scheduled by Carrier

Truckload/ Intermodal

• Tendered without appointment

• Scheduled with dedicated outbound store delivery

Backhaul

24

Scheduling Shipments

Pre-set Appointment Process:

• Shipment processed by Family Dollar Appointment Coordinators

• Carrier is Assigned a Delivery Confirmation Number

• 2 Day Drop Window prior to Pre-Set Appointment for Asset Carriers

25

Tendering Shipments

Pre-Set Delivery

Appointment

EDI(Electronic Data

Interchange)

Transmission to Carrier

Vendor Tender

Notification

26

Post Tender Capabilities

• TRACKING ORDERS & SHIPMENTS• Status Update • EDI Transmissions• 214

• Shipment Events• Manual Updates

• Carrier Reschedule

27

Summary

28

Q & A

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