how design assists website conversion - conscious solutions - digital marketing masterclass

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Presentation on how good website design for law firms aids conversion. By David Gilroy at the Digital Marketing Masterclass for law firms run by Conscious Solutions in November 2013.

TRANSCRIPT

How does Design Improve Conversion

What is “conversion”?

No. of LeadsNo. of Visitors

The challenges

• You’re a law firm, not a product company• Visitor metrics are easy• Some tracking of Leads is easy….• …..then fee earners get involved!

Z-Design & Fitt’s Law

Minimise “calls to action” per page

• One primary “call to action per page• Design in hierarchies where possible.

The use of colour & contrast

• Different people react to different colours• It’s ALL testable if you can be bothered

Kissmetrics

Use directional clues

• Arrows• Encapsulation• Stand out colour• Pathways• Eyes & eyelines

Utilise whitespace

• Make my logo bigger cream!

Simplified forms

• Capture visitor data• Keep forms short• Only collect the data you REALLY need

Tools 1 - Clicktale

Mobile usage

Mobile design

http://www.conscious.co.uk/presentations

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