how popvox delivers messages to congress

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POPVOX is designed to help Congressional staff deal with increasing constituent communications. The slides describe how messages sent through POPVOX are tagged for the most friction-free processing possible within Congressional offices (with 100% delivery guarantee!)

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How POPVOX Delivers Messages to Congress**in the most effective and accountable way possible.

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With POPVOX, individuals share their opinions on pending bills with Congress in two ways:

1. visiting www.POPVOX.com

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With POPVOX, individuals share their opinions on pending bills with Congress in two ways:

2. weighing in through a “widget”

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The individual chooses to “support” or “oppose” a bill or issue, and may write an original message:

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The individual provides real name, address, and phone number:

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NameAddressCity, State ZIP

The individual previews the message, corrects any errors, and “sends” to Congress:

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The position is added to the tally and comment listed on the POPVOX bill report:

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Subject:#HR3035 #Oppose H.R. 3035: Mobile Informational Call Act of 2011

Message:01/18/2012. I oppose H.R. 3035: Mobile Informational Call Act of 2011. Telemarketing is enough of a problem for land line phones. The internet today makes it incredibly easy for any number of distributors to sell out personal contact information in an instant. If this ability were to be expanded to cell phones, it could have literally unimaginable consequences.

___sent via popvox.com; info@popvox.com; see https://www.popvox.com/bills/us/112/hr3035/report

ReplyChoice:Respond

Support/Oppose

Bill number

Date

Contact info

If a user writes a personal story, they expect a response

Link to bill report

The input is sent to the individual’s Congressional representative electronically with a format structured for easy processing:

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OrganizationConsumer Watchdog

Organization DescriptionConsumer Watchdog is a nonprofit organization dedicated to providing an effective voice for taxpayers and consumers in an era when special interests dominate public discourse, government and politics.

CampaignInfo:Campaign1

CampaignID:https://www.popvox.com/orgs/consumerwd

DeliveryAgent/DeliveryAgentContact:Same

Information from the POPVOX organization

directory

Information about the sponsoring organization is included in the message to help with Congressional processing and response:

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Subject:#HR3035 #Oppose H.R. 3035: Mobile Informational Call Act of 2011

[This constituent weighed in at POPVOX.com but chose not to leave a personal comment and is not expecting a response. See http://www.popvox.com/bills/us/112/hr3035/report. Contact info@popvox.com with delivery concerns.]

ReplyChoice:No Response Necessary

If a user does not write a personal message, they are told not to

expect a response from Congress.

If an individual chooses not to write a personal message, their input is still shared with Congress, but they are told not to expect a response:

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Delivery Details

• 100% delivery guarantee.• Message is delivered to chamber where issue

is pending.If next vote is in House, input goes to the Representative; if next vote is in the Senate, message goes to both Senators.

When a bill moves from one chamber to the other, messages are forwarded. (I.e. when a House bill passes the House, messages registered on the bill are forwarded to the Senate.)

• The individual receives confirmation on the POPVOX home page when the message is delivered.

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Delivery Details

• All messages are attempted electronically, sending through Congressional webforms.

• 99.5% of electronic delivery attempts are successful.

• If a message cannot be delivered electronically, it is printed and physically delivered to Congress.POPVOX delivers print messages weekly.

• Some offices choose CSV download.

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POPVOX APIs & Integration

• POPVOX APIs allow other sites to use POPVOX data

• In July 2012, House Democrats integrated POPVOX APIs into DemCom to display:

➡ Organization positions

➡ Sentiment maps and charts for each bill

• APIs are available for noncommercial use by all.

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