how to configure your mac post migrating to …...this document is written to support the following...

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How to configure your Mac post migrating to Microsoft Office 365

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Contents

Purpose ................................................................................................................................... 3  

Document support boundaries ................................................................................................. 3  

Examples used in this document ............................................................................................. 3  

Apple Mail on Mac OS X 10.6 (Snow Leopard) and later ........................................................ 4  

Apple Mail (Mac OS X 10.5 (Leopard) and earlier) .................................................................. 9  

Outlook 2011 for Mac ............................................................................................................ 10  

Entourage 2008 (Web Services Edition) ................................................................................ 14  

Thunderbird for Mac: ............................................................................................................. 15  

Thunderbird needs an advanced configuration to work with Office 365 IMAP. ..................... 18  

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Purpose This document is designed to assist with configuring MAC email clients following your migration to Microsoft Office 365 (Office 365).

Document support boundaries This Document is written to support the following mail clients used on a Mac Operating System:

• Apple Mail on Mac OS X 10.6 and later • Apple Mail on Mac OS X 10.5 and earlier • Outlook 2011 for Mac • Entourage 2008 (Web Services Edition) • Thunderbird for Mac

NOTE

For any other versions of email clients, please consult your manual, built in help system, place of purchase, or use online searches for configuration instructions.

Examples used in this document We have used examples throughout this document for usernames and email addresses

• Where email address is asked for, please enter your ANU email address

• Where username is asked for please enter it in the format listed below

Uni-id@uds.anu.edu.au (for example u1234567@uds.anu.edu.au)

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Apple Mail on Mac OS X 10.6 (Snow Leopard) and later 1. Open Mail

If you have previously used Mail:

1a. From Mail menu, select Preferences.

1b. Select Accounts tab at the top of preferences window.

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1c. Select + button at the bottom left of account list.

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2. Enter the following details:

• Full Name: eg John Smith • Email Address: eg john.smith@anu.edu.au for staff or u1234567@anu.edu.au for

students • Password: your ANU password

3. Select Continue

Note: Apple Mail will be unable to log you in, as it needs your username.

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4. Enter the following details:

User name: eg u1234567@uds.anu.edu.au

5. Select Continue.

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6. When prompted, select if you want to also configure Office 365 contacts and calendars

7. Select Create.

8. Close Mail Preferences.

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Apple Mail (Mac OS X 10.5 (Leopard) and earlier) 1. Open Mail

If you have previously used Mail:

1a. From Mail menu, select Preferences

1b. Select Accounts tab at the top of preferences window

1c. Select + button at the bottom left of account list.

2. Enter the following details: • Full Name: eg John Smith • Email Address: eg john.smith@anu.edu.au for staff or u1234567@anu.edu.au for

students • Password: your ANU password

3. Enter the following details for Incoming Mail Server (you may only see 3 of the below

headings): • Account Type: IMAP • Description: ANU Email (or your own description) • Incoming Mail Server: pod51024.outlook.com • User Name: eg u1234567@uds.anu.edu.au • Password: your ANU password

4. Select Continue.

5. Enter the following details for Outgoing Mail Server:

• Description: ANU Email (or your own description) • Outgoing Mail Server: pod51024.outlook.com • Use Authentication: On • User Name: eg u1234567@uds.anu.edu.au • Password: your ANU password

6. Select Continue.

7. Select Create.

8. Close Mail Preferences.

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Outlook 2011 for Mac

1. Launch Outlook

If you have previously used Outlook for Mac:

• From the Tools menu, select Accounts • Select + button at the bottom left of account list and select Exchange from the

menu.

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2. Account

• Select Exchange Account.

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3. Enter the following information:

• E-mail address: eg john.smith@anu.edu.au for staff or u1234567@anu.edu.au for

students • Method: User Name and Password • User name: eg u1234567@uds.anu.edu.au • Password: your ANU password • Configure automatically: On (check the box)

4. Select Add Account.

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5. When prompted allow the server autodiscover-s.outlook.com to configure your

account.

• Check Always use my response for this server. • Select Allow.

6. Once Outlook has configured itself, you may wish to rename the default account name,

for example:

Account Description: ANU Email (or your own description)

7. Close the Accounts Settings screen.

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Entourage 2008 (Web Services Edition)

You must have the Entourage (Web Services Edition) optional update from Microsoft installed to work with Office 365. Office 365 does not work with the standard version of Entourage 2008.

1. Launch Entourage.

If you have previously used Entourage:

1a. Select Accounts from the Tools menu.

1b. Select the New button at the top of the Accounts window.

If you have not used Entourage before:

1a. Select Start using Entourage without importing anything.

1b. Select the right arrow

2. Enter your email address when requested:

• E-mail address: eg john.smith@anu.edu.au for staff or u1234567@anu.edu.au for students

• My account is on an Exchange server: On

3. When prompted, enter your account details:

• Account ID: eg u1234567@uds.anu.edu.au • Password: your ANU password • Save password in my Mac OS keychain: On (recommended)

4. When prompted, allow the server autodiscover-s.outlook.com to configure your account by selecting Allow.

5. Select the right arrow when asked to confirm your account details.

6. Check that your name and email address are correct on this screen, then select the right arrow.

7. Select Verify my settings and ensure that the following is displayed:

Your account settings have been successfully verified.

8. Select the right arrow.

9. Enter a description for your account, for example:

Account name: ANU Email (or your own description)

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Thunderbird for Mac:

1. Launch Thunderbird.

If you haven't used Thunderbird before:

1a. Select Skip this and use my existing email at the bottom left of the dialog box.

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2. Enter the following information: • Your name: eg John Smith • Email address: john.smith@anu.edu.au for staff or u1234567@anu.edu.au for students • Password: your ANU password • Check the Remember password box.

3. Select Continue.

4. Select Manual config.

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5. Enter the following information:

Incoming

• Server type: IMAP • Server hostname: pod51024.outlook.com • Port: 993 • SSL: SSL/TLS • Authentication: Normal password

Outgoing

• Server hostname: pod51024.outlook.com • Port: 587 • SSL: STARTTLS • Authentication: Normal password • Username: u1234567@uds.anu.edu.au

6. Select Done.

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Thunderbird needs an advanced configuration to work with Office 365 IMAP. 1. From the Thunderbird menu, select Preferences.

2. Select the Advanced section, then the General tab.

3. Select Config Editor.

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4. Select I'll be careful, I promise!.

5. Enter expunge in the search field.

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6. Double click on mail.imap.expunge_after_delete setting to change the value to true.

7. Close the configuration window.

8. Close the Advanced settings window.

Your email is now configured.