how to deal with with stress within the workplace image retrieved from: ...

HOW T

O DEAL W

ITH

WIT

H STR

ESS

W

I TH

I N T

HE

WO

RK

PL A

CE

Image retrieved from: http://www.google.com.au/imgres?q=original+apple+logo&um=1&hl=en&sa=X&bi

INTRODUCTION - TRAINERSCONTACT DETAILS

BEN TOWERS

Training and Development Consultant

Apple Computers

Email: btowers@our.ecu.edu.au

CARA DUNCAN

Training and Development Consultant

Apple Computers

Email: cnduncan@our.ecu.edu.au

INTRODUCTION – DEFINITION OF STRESS

• Researchers define stress as “a physical, mental, or emotional response to

events that causes bodily or mental tension” (‘Definition’, 2011).

• Stress can be any outside force or event that has an effect on our body or

mind.

Retrieved from: http://www.timethoughts.com/stress/definition-of-stress.htm

EXPECTATIONS…?

By the end of the session you should be able to:

• Successfully and professionally define stress

• Understand what it is and how it affects the individual and an

organisation

• Identify (4) ‘stress creators’ and the (4) different approaches to

dealing with them.

WHAT MAKES

YOU STRESSED?

BRAINSTORM……

WHY IS DEALING WITH STRESS IMPORTANT ON AND ORGANISATIONAL/INDIVIDUAL LEVEL?

• Distracted workers = inefficiency

• Health deterioration = increase in absenteeism/labour turnover

• Decrease in productivity

• Reduction in quality of work

HOWEVER… A controlled amount can be essential for motivation.

• Impaired concentration and focus

• Declining productivity

• Social relationship strains between employees

• Frustration and Pressure

HOW/WHY DOES STRESS AFFECT THE WORKPLACE NEGATIVELY?

ROLE –PLAY ACTIVITY “A STRESSFUL SCENARIO”

Participants sorted into small groups of 3-4 Three (3) participants to act out the role-play, “A Stressful Situation” Record and Discuss anything in the scenario that could cause stress Narrow down to (4) stress creators

FOUR (4) STRESS-CREATORS

Job Tension/Pressure and Deadlines

Lack of Sleep

Poor Health

Family Matters

How Do These Factors Impact Ethan’s Life?

THE (4) PRACTICAL APPROACHES TO DEALING WITH STRESS-CREATORS

- Get organised: Keep a Diary or a schedule

- Exercise: 20 minutes a day to clear your head

Walk, jog, yoga, team sports, swimming, skipping or dancing

- Eat well: buy and cook in bulk, 2 fruit 5 veg!

- Breathe (and count to ten before you speak): When angry it can be easy to take frustrations out on family/friends/colleagues who were not involved.

o (4) main stress creators:

- Job Tension/Pressure and Deadlines

- Lack of Sleep

- Poor Health

- Family Matters

o (4) simple and practical approaches to combat stress;

- Get organised

- Exercise: 20 minutes a day

- Eat well

- Breathe (and count to ten!) 

SUMMARY

SUMMARY CONTINUED

o YOU, our employees, are very valuable to our organisation and excessive stress impairs your ability to perform at your best.

o Combatting stress increases productivity, and reduces absenteeism and labour turnover. It is essential to organisational effectiveness.

o It’s all about the balancing act between Life and Work!

NOW JUST RELAX………

****NEXT SESSION****

NEXT TRAINING SESSION: Monday 21st November 2.30pm

Module 2: Session 2

Trainers: Ben Towers and Cara Duncan

Title: Relaxation and Revival: Yoga Retreat

***Practical Session

Requirements: No Formal Dress – Casual Dress Only