how to join the "1m jira issues" club
Post on 14-Jan-2017
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How to Join the “JIRA 1M Issues” Club
CLAUDIO OMBRELLA• SENIOR MANAGER ENGINEERING SYSTEMS AND INFRASTRUCTURE• AUTODESK INC• @CLAUDIOOMBRELLA
Agenda I N T R O D U C T I O N - H I S T O R Y
S T A T I S T I C S
C H A L L E N G E S - P R O J E C T S
T A K E A W A Y
Autodesk in a Nutshell • Founded in 1982
• 7800+ employees
• 140 products in 18 languages
• 19 Academy Award winners for Best Visual Effects
• Millions of professional and consumer users
• Revenue: 2.4 billion FY16
• Architecture, Engineering, Environment, Mechanical, Science, Computer Graphics and Animations
#1 - Culture First – Systems Last
Corporate Ethos
Collaboration
Transparency
Processes
Governance
Efficiency
Technology
Support Business
Reliability
Adoption
Retention
#1a – JIRA - Adoption
Features Processes-Performance Cost
Workflow
Custom Fields
Plugins
Customizations
Administration
Software Upgrade
Consolidation of legacy systems
High Value
Low Cost
ADOPTION
Collaboration
Usability
Confluence
Perforce
GitHub
#1b JIRA Retention
Processes-Performance
Administration
Software Upgrade
Consolidation of legacy systems
Features
Workflow
Custom Fields
Plugins
Customizations
Collaboration
Usability
Confluence
Perforce
GitHub
Cost
High Value
Low Cost
RETENTION
Trac to JIRA Migration - DONE
• 100+ users
• 15,000 Issues
• Challenges:
• At that time the importer was not supporting encoded attachments path in Trac. A separate tool was written to work around this issue and we used JELLY script to attach the files.
JIRA to JIRA - DONE
• 1000+ users over 3 instances
• 300,000 Issues
• Challenges:
• Customize the target instance
• 2)Rename users to match LDAP names
• 3)Plan and run the test migration several times in staging instance
• 4)Encountered ranking issues after migration, rank balancing job more time than expected.
Lotus Notes to JIRA - DONE
• 250+ users
• 8,000 Issues
• Challenges:
• Write an automation that outputs Notes information and attachments including comments and its timestamps and import it on JIRA using Jelly Script
Bugzilla to JIRA - DONE
• 80+ users
• 18,000 Issues
• Challenges:
• Uploading this massive amount of data and its respective attachments
TFS to JIRA – Work in Progress
• 100+ users (1 out of 14 product lines)
• 3000 Issues
• Challenges:
• No migration tool. We internally built a tool for this purpose
• Retain inline images in TFS: need to convert the rich text to wiki markup
• Get the history from TFS and write it as a comment in JIRA
It's not the tools that you have faith in—tools are just tools. They work, or they don't work. It's people you have faith in or not…!
S T E V E J O B S – A P P L E
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