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Post on 18-Feb-2020
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How to register with ID Self Service
Step 9
Enter the desired information into
the User name: field. Enter the domain
user id.
How to register with ID Self Service
Step 10
Click in the Enter the characters you
see on the picture: field.
How to register with ID Self Service
Step 11
Enter the desired information into
the Enter the characters you see on
the picture: field. In this example:
Enter "6t7u8".
Note: The purpose of entering these characters is to ensure that the response is manually keyed in by a user. This will prevent computers controlled by hackers from automatically attempting to compromise user’s account/password.
How to register with ID Self Service
Step 15
Enter the desired information into
the Password: field. Enter your current
password.
How to register with ID Self Service
Step 18
This is the first question that you are
required to enter the desired answer.
In this example:
Click the In what city or town was your
first job? (Min 4 Characters) list item.
How to register with ID Self Service
Step 22
Enter the desired information into
the Confirm answer: field. Enter the
same answer as in Step 20.
How to register with ID Self Service
Step 24
This is the second question that you will
be required enter the desired answers.
In this example:
Click the What was your dream job as
a child? (Min 4 Characters) list item.
How to register with ID Self Service
Step 28
Enter the desired information into
the Confirm answer: field. Enter the
same answer as in Step 26.
How to register with ID Self Service
Step 29
Press the left mouse button over the
scrollbar and drag the mouse to the rest
of the questions.
How to register with ID Self Service
Step 32
This is the third question that you are
required to enter the desired answer.
In this example:
Click the What was the name of your
first stuffed animal? (Min 4
Characters) list item.
How to register with ID Self Service
Step 36
Enter the desired information into
the Confirm answer: field. Enter the
same answer as in Step 34.
How to register with ID Self Service
Step 38
This is the fourth question that you are
required to enter the desired answer.
In this example:
Click the What is the name of the
company of your first job? (Min 4
Characters) list item.
How to register with ID Self Service
Step 42
Enter the desired information into
the Confirm answer: field. Enter the
same answer as in Step 40.
How to register with ID Self Service
Step 43
Click in the Authentication Answer
(operator may ask you for the correct
answer field.
How to register with ID Self Service
Step 44
Enter the desired information into the Authentication Answer (operator may ask you for the correct answer field.
Note: This question is meant for Helpdesk to authenticate your identity in case you forget all the answers to the four questions that you have entered earlier. Helpdesk will ask any two characters of the Authentication Answer. e.g. You enter the Authentication Answer as “superman”, helpdesk will ask what is the 1st and 3rd
characters of the answer. You will only need to provide helpdesk “s” and “p” and not the entire answer.Helpdesk will be able to assist you further to unlock or assign a new pass code for your re-registration so that you can again reset your password.
How to register with ID Self Service
Step 46
Enter the desired information into
the Confirm answer: field. Enter the
same answer as in Step 44.
How to register with ID Self Service
Step 48
You should see “You have successfully
registered with Password Manager”
Click the Close this window to exit
CapitaLand ID Self Service link.
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