how to reinvent after social media blunder

Post on 02-Nov-2014

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Social media, Social media blunders, Brand re-engineering

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HOW TO RE-INVENT AFTER SOCIAL

MEDIA BLUNDER

Yinka Olaitowww.yinkaolaito.com

We are in the age of conversation

Opportunities are unlimited

Yet we are prone to blunders

Positive impacts make brand strong, influential

Blunders may tear down the roof

The ‘DellHell’

The ‘Weinergate’

‘Kanye West’

‘Octavia Nasir of CNN’

When You falter

Acknowledge, Do not deny

When You falter

Be the first to speak out

When You falter

Tender unreserved apology

You can have strong come back...

Transparency

You can have strong come back...

Integrity

You can have strong come back...

‘ Audience credibility’

17

THANK YOU

www.michaelsageng.com

18

CONVERSATION CONTINUES

Website:www.yinkaolaito.comEmail:yinka@yinkaolaito.comTwitter: pathfindernigTel: 234-7029778785

www.michaelsageng.com

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