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GSA Federal Supply Service

How to Use Citibank®

Online Statements

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How to Use Citibank®

Online Statements

Citibank® Commercial Cards, Government Services

The Eighth Annual GSA SmartPay ConferenceValerie Mawdsley, August 2, 2006

Explore

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Goal & Objectives

Highlight the features

Walk through the ease of sign up and implementation

Become more familiar with Citibank® Online Statements

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Agenda

What are Citibank® Online Statements?

Features and Benefits of Online Statements

Agency and Cardholder Enrollment

Navigating the Citibank® Online Statements Web site

Resources and Assistance

Tips for Getting Started

Questions

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What is Citibank® Online Statements?

Web-based tool that allows the individual cardholder to:– View own statement– View unbilled transactions– Print the statement– Pay electronically (travel card)

Cardholder

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What is Citibank® Online Statements?

Web-based tool that allows the Billing Officer to:– View cardholder statements and summary invoice– Export the data to another format – Print the invoice in PDF format – Pay the invoice

Billing Officer

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What is Citibank® Online Statements?

Web-based tool that allows the Agency Program Coordinator to:

– Add and assign other Program Coordinators access by hierarchy

• Other program coordinators can view and set up entitlements for others within their hierarchy purview

• Program Coordinators can view a hierarchy tree, search within the hierarchy, search for users by hierarchy, search for cardholders by name, account number, or through the hierarchy tree

• Can select a cardholder, view their current or historical statements as well as view new transactions

– View, download and print cardholder statements and new transactions

– Cannot submit a payment via Citibank Online Statements

A/OPC

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Overview of Features

Electronic access via the Internet

Compatible with accounts in all types of programs

Available two days after the billing cycle with 12 months of online retention

E-payment for individual billed travel program

Alternate users – CBA only

***A/OPC hierarchy view – new this year***

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Benefits of Online Statements

Self-registration and self-service password resets

A/OPC, Billing Official and cardholder access

E-mail notification when statement is available

Ease of use

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Benefits of Online Statements (continued)

Payments via ACH debits available for U.S.-based IBA clients

Downloadable data

Interim / unbilled transactions

***A/OPC hierarchy view – new for this year***

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Examples of Ease of Use

Here I am in Colorado with a Citibank colleague happy because I’ve just signed on to Online Statements and paid my travel card invoice from the hotel business center this morning.

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Examples of Ease of Use (continued)

Here I am on the Eastern Shore. I’m happy because I’ve just stopped at an Internet cafe and confirmed that my electronic payment has been received by Citibank.

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Online Statements – Agency Enrollment

To enroll your Agency:

– A/OPC must contact your Business Development Manager– BD will set up A/OPC with access to Online Statements at

highest level– Most recent data files are fed into Citibank® Online Statements– Complete the process for each program– Allow up to four weeks for setup process

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Online Statements – Cardholder Enroll

https://www.onlinestatements.cards.citidirect.com

or

www.citimanager.com

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Online Statements - Portal

https://www.onlinestatements.cards.citidirect.com

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Online Statements - Portal (continued)

www.citimanager.com

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Online Statements – Sign Up

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Online Statements – Establish Account

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Online Statements – Sign On

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Online Statements – Incorrect Sign On

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Online Statements – Forgot User Name

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Online Statements – Forgot User Name

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Online Statements –Password Reset

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Online Statements – Summary Page

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Online Statements – New Transactions

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Online Statements – Print New Transactions

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Online Statements – New Transactions

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Online Statements – Download New Transactions

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Online Statements – Statement Page

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Online Statements – Print

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Online Statements – Statement Page

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Online Statements – Download Statements

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PDF View

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PDF View

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Online Statements - Payments

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Online Statements – ABA Routing

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Online Statements – Online Payments

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Online Statements – Online Payments

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Online Statements – Online Payments

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Online Statements – Statement Page

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Accounts – Central Billed – Add Alternate

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Accounts – Central Billed – Add Alternate

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Accounts – CBA and IBA – Activate Additional Account

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Accounts – CBA or IBA - Activate Additional Account

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Accounts – Central Billed and Individual Billed

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Accounts - Deactivate

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Accounts –Central Billed – All Account View

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Accounts – Central Billed – All Account View

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Online Statements – Statement Page

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Profile

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Online Statements – Statement Page

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Password

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Online Statements – Statement Page

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Online Statements– Payment History

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A/OPC View – Hierarchy Unit Summary

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A/OPC View – Add a User

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A/OPC View - Add a User

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A/OPC View – New User Created

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A/OPC View – Hierarchy Unit Users

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A/OPC View – Update User

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A/OPC View – View Accounts

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A/OPC View – View Transactions

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A/OPC View – View Transactions

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New Admin User Created

New Admin User Created

To:

From:

Sent: Tuesday, Jan XX, 2006 4:34 PM

Subject: Citibank Online Statements

Greetings!

You have been assigned Citibank Online Statements administrator duties for the following site.

https://www.onlinestatements.cards.citidirect.com.

You will be asked to sign on with a user name given to you by another administrator. Your temporary password is %temppassword%.

You will be asked to provide a more permanent password of your choice once you sign on. You should also go to the Profile menuand update your personal information.

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Resources and Assistance

www.citimanager.com

Agency intranet or help desk support

Citibank Help Desk

Client Account Services Manager (CAS)

Business Development Manager

Program Coordinator

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Some Agencies Using Online Statements

Department of Transportation

Department of State

Department of Homeland Security

Nuclear Regulatory Commission

U.S. Agency for International Development

Veterans Affairs

U.S. House of Representatives

Department of Treasury

National Gallery of Art

Bonneville Power Administration

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Tips for Getting Started

Agency enrollment – A/OPC must contact your Citibank Business Development Manager

Allow up to four weeks for set-up process

Confirm internal processes for rollout with HR representatives

Cardholder sign up – self-registration

Sign up, sign on, view, print, pay

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Summary

Provided you with highlights the features

Walked through the ease of sign up and implementation

Familiarize you with Citibank® Online Statements

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How to Use Citibank® Online Statements

Questions?

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Reminders

Thank you for attending this session!

Visit the Citigroup Welcome Center– Majestic Ballroom C, Level Two– National Industries for the Blind will have a display of products

Visit the Citigroup Technical Demonstration Center– Landmark 5, Level One

Please take a moment to complete your GSA survey for this session

Citigroup's Corporate and Investment Bank ("CIB") maintains a policy of strict compliance to the anti-tying provisions of the Bank Holding Company Act of 1956, as amended, and the regulations issued by the Federal Reserve Board implementing the anti-tying rules (collectively, the "Anti-tying Rules"). Moreover, our credit policies provide that credit must be underwritten in a safe and sound manner and be consistent with Section 23B of the Federal Reserve Act and the requirements of federal law. Consistent with these requirements, and the CIB's Anti-tying Policy:

• You will not be required to accept any particular product or service offered by Citibank or any Citigroup affiliate as a condition to the extension of commercial loans or other products or services to you by Citibank or any of its subsidiaries, unless such a condition is permitted under an exception to the Anti-tying Rules.

• CIB will not vary the price or other terms of any Citibank product or service based on the condition that you purchase any particular product or service from Citibank or any Citigroup affiliate, unless we are authorized to do so under an exception to the Anti-tying Rules.

• CIB will not require you to provide property or services to Citibank or any affiliate of Citibank as a condition to the extension of a commercial loan to you by Citibank or any Citibank subsidiary, unless such a requirement is reasonably required to protect the safety and soundness of the loan.

• CIB will not require you to refrain from doing business with a competitor of Citigroup or any of its affiliates as a condition to receiving a commercial loan from Citibank or any of its subsidiaries, unless the requirement is reasonably designed to ensure the soundness of the loan.

This presentation is for informational purposes only. Citibank USA, N.A. and its affiliates does not warrant the accuracy or completeness of any information or materials set forth herein. This material does not constitute a recommendation to take any action, and Citibank USA, N.A and its affiliates are not providing investment, tax or legal advice. Citibank USA, N.A. and its affiliates accept no liability whatsoever for any use of this presentation or any action taken based on or arising from the material contained herein.

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