hr management ipw metropolia business school 2014 andrea rijkeboer-van gemert msc wednesday,...
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HR Management
IPW Metropolia Business School 2014Andrea Rijkeboer-van Gemert MSc
Wednesday, 14-05-2014
Today
What is Human Resource Management?
Examples of HR instruments, integrated
with motivation theories and ethical
issues you come across.
Assignments and discussion
Agree?
Wages = productivity
Bonus = higher productivity
What is Human Resource management?
Human Resources: people who work in an organization
(personnel).
Human Resources strategy: A firm’s deliberate use of human resources to
help it gain or maintain an edge against its competitors in the
marketplace. The grand plan or general approach an organization adopts to ensure that it effectively uses its people to accomplish its
mission.
People are seen as human capital,a valuable and
irreplacable resource in which you should
invest.
Effective HRMEmployee
development/ performance
appraisalsRecruitment &
selection
Compensation
Employee rights/safety and health
Employee seperations/
outplacement/lay offs
Recruitment process
1. What does the job you are hiring for look like and what are the requirements (skills, knowledge, abilities)? Job description
2. Who are you looking for and how can you find people matching the requirements? (internet, social media, newspapers, staff advertising)
3. The selection process: letter and resume, job interview, role play, assessment centers, etc.
4. Was the process effective and efficient?
Performance appraisal
Steps that need to be taken:1. Translate company goals into individual and team goals 2. Make agreement on goals 3. Make an action plan4. Give feedback and coaching and follow up on results 5. Appraise results 6. Adjust wage accordingly
Herzberg’s Two-Factor Theory
• Quality of supervision
• Pay• Company policies• Physical working
conditions• Relationships• Job security
Hyg
iene
Fac
tors
Dissatisfied
Not Dissatisfied
• Promotional opportunities
• Opportunities for personal growth
• Recognition• Responsibility• Achievement
Motivation Factors
Satisfied
Not Satisfied
Pay for
performance
Job pay
Variable pay/bonus
Attract new employees
Costs and benefits
Compensation
Motivate
Ethics?
Recognition
Equity Theory
• Employees weigh what they put into a job situation (input) against what they get from it (outcome).
• They compare their input-outcome ratio with the input-outcome ratio of relevant others.
Your OutputYour Input
My OutputMy Input
Equity Theory and Reactions to Inequitable Pay
Employees are:Paid by:
Piece Time
Over-RewardedWill produce fewer, but higher-quality
unitsWill produce more
Under-RewardedProduce large number of low
quality units
Produce less output or output of
poorer quality
Employee reactions in comparison to equitably-paid employees
Equity Theory: Forms of Justice
McClelland's Theory of Needs
• Need for Achievement (nAch) The drive to excel
• Need for Power (nPow) The need to make others behave in a way they would not have behaved otherwise
• Need for Affiliation (nAff) The desire for friendly and close interpersonal relationships
Victor Vroom’s Expectancy Theory
Three key relationships:1. Effort-Performance: perceived probability that exerting
effort leads to successful performance2. Performance-Reward: the belief that successful
performance leads to desired outcome3. Rewards-Personal Goals: the attractiveness of
organizational outcome (reward) to the individual
Effects of ethical HR practices
Higher org. commitment Diminish whistle-blowing (solve problem on the
inside) higher organizational citizenship behaviour
(altruism, extra conscientiousness, and commitment in performing tasks, or other efforts to attend to the organization’s welfare in ways not specified by one’s organizational role).
Weaver, G.R. & Treviño, L.K. (2001). The role of human resources in ethics/compliance management. A fairness perspective. Human Resource Management Review, 11, 113-134.
Recruitment assignmentHave a look at these steps: You are about to hire a manager for a large governmental organization.
Lately, a journist, stated that there is corruption going on in this organization. A manager has just been fired because of this. You are about to hire a new one replacing the old. What kind of person are you looking for?
When new staff is hired, in the Netherlands we have a code of conduct for recruitment and selection. Have a look at this code of conduct. http://www.nvp-plaza.nl/documents/doc/sollicitatiecode/nvp-recruitment-code.pdf
How are you going to select the right person? What kind of ethical issues do you come across in this recruitment
process?
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