hra 310 chapter 6

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Chapter Six

Recruiting and Job Search

Copyright © Houghton Mifflin Company. All rights reserved. 6–2

Chapter Outline

• Overview of the Recruitment Process• Strategic Issues in Recruiting• Internal Recruiting• External Recruiting• The Applicant’s Point of View• Evaluation and Benchmarking of

Recruitment

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Figure 6.1a Overview of the Recruitment Process — Organization

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Figure 6.1b Overview of the Recruitment Process — Applicant

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Recruitment Philosophy

• Internal or External Sources?• Fill current vacancies or hire for long

term potential?• How important is diversity?• Are applicants commodities or

customers?• What recruitment practices are

unethical?

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Advantages and Disadvantages of Internal Sources

+ Ability of candidate is known+ Internal promotion motivates employees+ Training and socialization time is less- Internal sources may be insufficient for

growth- Ripple effect, cumbersome procedures- Inbreeding, loss of flexibility

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Advantages and Disadvantages of External Sources

+ Import new ideas and skills+ Avoid ripple effect+ May be necessary in turnaround

situation- Expensive- Time consuming- More difficult to evaluate candidates

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If the applicant pool is too small...

• Recruit in a larger geographical area• Improve or change inducements• Target underutilized labor pools• Sponsor immigration of skilled employees• Acquire a company with desired human

resources• Use temporaries or employee leasing• Outsource the function

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Internal Recruiting

– Job Posting and Bidding• Employees self-nominate for open positions

– Search HRIS/Skills Inventory for internal candidates

– Managers nominate candidates– Succession plans are consulted

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Planning for External Recruiting

• Liaise with hiring manager to understand job requirements

• Calculate yield ratios• Calculate days-to-hire• Determine when to begin, how

extensively, and where to recruit• Prepare to track applications manually

or with résumé-tracking software

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Informal External Recruitment Methods

• Unsolicited applications, walk-ins, gate hires

• Rehire former employees or co-op students

• Ask employees to refer potential candidates

• Consider referral bonuses

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Formal External Recruiting Methods

• Recruitment Advertising• Internet Recruiting• Employment Agencies

– Public Job Service Agencies– Private, For-Profit Agencies

• Executive Search Firms

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Source: Based on a survey of 303 HR Professionals, from HR Magazine, December 1996, p. 53. Data on Internetrecruiting is from HR Focus,May 2000, p. 8

Table 6.2 Effectiveness of Recruitment Methods

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Recruiting Targeted Groups

• Campus Recruiting• Older Workers• Disabled Workers• Disadvantaged Workers• Minorities• Passive Job Seekers

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Figure 6.6 Factors Affecting Applicants’ Job Choice

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Realistic Job Preview

• Reduces early turnover and dissatisfaction via:– Self-Selection out if the job doesn’t fit– Increased Commitment to an Informed

Decision– Lowered Expectations, less gap with reality– Improved Coping with job difficulties

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Evaluation and Benchmarking of Recruitment

• Measures of Recruitment Success– Satisfaction of Internal Clients– Cost per Hire– Time to Fill– Quality of Hires

• Differential Quality of Recruiting Sources

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Review

• Overview of the Recruitment Process• Strategic Issues in Recruiting• Internal Recruiting• External Recruiting• The Applicant’s Point of View• Evaluation and Benchmarking of

Recruitment

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