hroot global 50 hr service providers rankings and whitepaper 2012
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GLOBAL 50 HR SERVICE PROVIDERS RANKINGS AND WHITEPAPER 2012Released by HRoot, Sept. 2012
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2011, a year of progress against odds
Maneuvering the Future
Corporate earnings of Global 50 HR Service
Providers in fiscal 2011(operating profit)
Corporate earnings of Global 50 HR
Service Providers in fiscal 2011(net profit)
A Vision Statement of the Global HR Service Market in 2011-2012
Given the devastation of the European debt crisis, the world economic growth saw a significant slowdown in 2011. Most European countries suffered a plight of negative growth, while emerging economies, however, continued to maintain a high growth momentum, and proved to the powerhouses of global economic growth.
Just as IMF pointed out in the latest "World Economic Outlook" report, the global economy is in a dangerous phase, and downside risks increase sharply. In 2012, mainly due to the recession of the euro zone, the global economy is still in dire straits and the growth rate will slow down to 3.25%. High unemployment rate is still an important risk of the global economic recovery, and to compound the problem, the economic growth of Chinese is also losing momentum.
Although the global economy is still problem ridden, the human resources service industry is progressing in leaps and bounds, which can be seen from the list of Global 50 Human Resource Providers 2012. In the Global 50 list in 2011, 11 registered negative growth in their annual revenue. By contrast, all the companies on this year's list have reported revenue growth in this full fiscal year. Particularly, the revenue increase of LinkedIn and Aon Hewitt in this fiscal year hit 114.8% and 113.2%. It is worth mentioning that recruitment services accounted for 50% of the total operating revenue of LinkedIn in fiscal 2011. In addition, in the first quarter of 2012, LinkedIn raked in $103 million in its recruitment business, which accounts for 54% of its total revenue of $189 million dollars, a rate higher than the minimum rate of 50% as per the condition of the list were, hence we include it in the list as an online recruitment company. In addition, as the only Chinese company that has muscled its way into top ten, the CIIC still maintains high performance, with a strong growth rate of over 33.4%, and is ranked as the 8th.
In terms of profit, last year 35 of the Global 50 companies were profitable while 14 were in the red. While in this year’s Global 50, however, 44 enterprises have turned up profits. Among them, 41 companies have achieved net profits. In sum, the human resources service market has seen remarkable increase this year.
8%
88%
Profit-making
Loss-making
Others
4%
8%10%
82%
Profit-making
Loss-making
Others
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Executive Summary
1
A Vision Statement of the Global HR Service Market in 2011-2012
Cheers and Tears
Mirroring the global economic turmoil, the Global
50 2012 also highlights the quirky changes in the human
resources service industry. SFN Group, which ranked the
12th in the Global 50 list in 2011 was acquired in September
2011 by Randstad, while SuccessFactors was claimed by
SAP in December 2011; Taleo Corporation was taken over
by ORACLE in February 2012. The 104 Job Bank, which
appeared in last year’s Global 50 list, was ranked 51th this
year, thus having lost its position in the rankings list, and
the naive company ATA was also flunked out.
Rank in 2011 Company Country Main business Reason
12 SFN Group USA Talent dispatch/lease/placement Being acquired
34 Taleo Corporation USA HR management software Being acquired
36 SuccessFactors USA HR management software Being acquired
44 104 Job Bank China Online recruitment Revenue unqualified
46 Fortune Industries USA HR service outsourcing Revenue unqualified
47 Hamilton James & Bruce Australia Headhunting & RPO Revenue unqualified
49 ATA China Talent assessment & test Revenue unqualified
48 DLH Holdings USA HR service outsourcing Revenue unqualified
50 Workstream Canada HR management software Revenue unqualified
Table 1: Former Global 50 companies absent from the “HRoot Global 50 HR Service Providers 2012”
Table 2 New comers of the “HRoot Global 50 HR Service Providers 2012”
Rank in 2012 Company Country Main businessRevenue in Fiscal 2011($ million)
12 Temp Holdings Japan HR service outsourcing 3,032
13 Pasona Group Japan Talent dispatch/ lease/placement 2,324
16 Synergie SA France Headhunting & RPO 1,875
19 TrueBlue USA Talent dispatch/lease/placement 1,316
25 Meitec Corporation Japan Headhunting & RPO 870
28 Robert Walters UK Headhunting & RPO 820
34 LinkedIn USA Online recruitment 522
35 Fullcast Holdings Japan HR service outsourcing 446
36 Corporate Resource Services USA Talent dispatch/lease/placement 345
46 HRnetOne Group Singapore Headhunting & RPO 203
48 The ReThink Group UK HR service outsourcing 123
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Executive Summary
2
Making its debut in the list, LinkedIn, an American
networking site, is remarkable for its performance. This
business networking site, created in the United States
in 2002, aims to provide a platform for user to network
and maintain personal connections, as well as to provide
recruitment solutions and customer information service.
With the growing number of its users, it has become the
main channel of the U.S. corporate recruitment. According
to the LinkedIn official data disclosure, all the Fortune Global
500 companies are using LinkedIn to recruit, or 100% of
the Fortune Global 500 companies are using social media
recruitment. LinkedIn has more than 2.24 million registered
users, while the number of users in the US is close to 65
million. In fiscal 2011, LinkedIn’s Revenue topped $522.2
million, posting an annual growth of 114.8%, while its profits
grew by 32%, which makes LinkedIn the fastest growing
company in the market of corporate recruitment and notches
it to the 34th place on the list.
The rise of social networking sites has caused a huge
impact on the traditional recruitment websites. Compared
with traditional recruitment sites, social networking sites
register much higher traffic than traditional websites. The
latest financial results shows that Monster posted $237
million in revenue in Q2 2012, down 12.2% compared with
$270 million in the same period last year. Among the amount,
the recruitment revenue fell by 8% to $217 million, compared
with $236 million in the same period last year. By contrast,
LinkedIn reported total revenue of $228.2 million in Q2 2012,
an increase of 89% compared with $121 million in Q1 last
year. Revenue from recruitment business reached $121.6
million, an increase of 107% over Q2 last year. In the face of
the robust development of social recruitment, Monster has to
reconsider its strategic alternative, and it has adopted social
media to revive its recruitment business.
The top three players, Adecco, ManpowerGroup, and
Randstad continue to dominate the market. Adecco registered
a revenue growth rate of 15.1%, retaining its leadership in
the pack. Randstad, with a 19.6% increase in its revenue,
returned to the second place this year. ManpowerGroup fell
to the third, but in terms of operating profit and operating
margin, it has still outperformed Randstad. It is worth
mentioning that Randstad and ManpowerGroup muscled
their way back to the Fortune Global 500 ranking. With
revenues of $22.56 billion and $22.006 billion, they are ranked
the 489th and the 500th respectively. So far, the top three
human resource services have all made a comeback to the
list, a testimony to the strong growth momentum of human
resources service in an economic malaise.
A study of the Global 50 rankings will suggest the robust
growth of HR outsourcing and online recruitment. Among
the top 20 fastest-growing companies, nine are human
resources outsourcing service providers and three are doing
online recruitment. As it is illustrated in a research by the
Global Industry Analysts, cost reduction fueled the increase
of HR outsourcing business, especially in the outsourcing of
payroll management. For enterprises, cost cut appears all the
more important in an era of worldwide recession. Human
resources outsourcing market will continues to grow, and
will pull in $162 billion in revenue by 2015. In this year’s
rankings, Paychex and ADP post operating margins up to
38.3% and 19.6%, securing their the leading positions in
the field of human resources outsourcing. At the same time,
social networking sites are changing the marketing models of
recruitment and headhunting, while the business and product
models are undergoing dramatic changes. In the Global 50
list, LinkedIn ranked first in terms of revenue growth, and its
recruitment business jumped by as much as 54%; the impact
of SNS on traditional recruitment is evident.
2009-2011Recruitment Revenue of LinkedIn (million dollars)
2010-2012 LinkedIn Revenue Composition
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Executive Summary
3
Economic crisis gives rise to M&A opportunities
“Every cloud has a silver lining” The economic
meltdown has admittedly wrecked havoc to the world,
yet at the same time, the debt crisis in Europe has also
led to a significant reduction in the cost of mergers
and acquisitions (M&A), and has provided once-in-
a-lifetime opportunities for inter-enterprise mergers
and acquisitions. Therefore, those who can seize
opportunities, and take actions at appropriate time may
stand the chance to change the position of enterprises in
the market competition. The global economic slowdown
has not slowed down mergers and acquisitions between
HR service company, on the contrary, many HR service
companies want to enter new geographical reach and
to accelerate business growth through mergers and
acquisitions. As a result, the human resources industry
M&A is riding on the rising tide. It is worth mentioning
that the SaaS service model based on cloud computing
technology is changing the competitive landscape of the
human resources software industry.
In the face of the tremendous opportunities cloud
computing brings, SAP shelled out $3.4 billion in its
acquisition of SuccessFactors. Oracle, a competitor of
SAP, in order to strengthen its advantages in the market,
acquired talent management cloud service provider Taleo,
for the price of $1.9 billion in February 2012. Oracle’s
acquisition of Taleo was considered a counter move of
SAP’s acquisition case, which highlights the increasingly
intense competition in the human resources software
industry.
Table 3 Major M&A events in HR service market, 2011-2012 (selections)
Time Event
1/2011 Towers Watson acquired EMB, a property and medical services consulting and software company.
2/2011 Chandler Macleod acquired over 90% of the equity of Ross Human Directions Limited.
3/2011ManpowerGroup and the Ministry of Industry and Information Technology of the People's Republic of China Talent Exchange Center jointly established a joint venture of iTecPower.
4/2011 ManpowerGroup acquired ReachHR, a Guangzhou-based HR service company.
5/2011 Paychex acquired Plan Services, following its acquisition of SurePayroll in December 2010.
9/2011On Sept. 5, Randstad Group announced its successful acquisition of SFN Group, for approximately $771 million.
12/2011SAP announced the acquisition of HR software maker SuccessFactors for $3.4 billion, a move to expand the company's cloud computing business. The acquisition was completed in February 2012.
1/2012ADP acquired the payroll management business of Ma Foi Randstad, a branch company of Randstad based in India
2/2012 ORALE agreed to acquire the online recruitment software provider Taleo for about $1.9 billion
2/2012 Kenexa acquired OutStart, a Boston-based software company.
3/2012 ADP acquired the human resources solutions sector of SHPS.
4/2012. Kronos acquired the SME workforce management company SaaShr.com.
4/2012 Kronos acquired the workforce management solution provider SMART.
5/2012 LinkedIn agreed to acquire the career information sharing community SlideShare for $118.75 million.
5/2012 Towers Watson acquired the medical health services company Extend Health.
7/2012 Harvey Nash Group acquired Talent-IT BVBA.
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Executive Summary
4
Table 4 Financial analysis indicators used in the “HRoot Global 50 HR Service Providers 2012”
First of all, we compare the four indicators of revenue growth rate, total asset turnover ratio, accounts receivable turnover ratio, and return on assets. Among them the annual revenue growth reflects the increase or decrease in revenues. The total asset turnover ratio reflects the capacity of operating the assets of the enterprise as a whole. In general, the faster the total asset turnover is, the stronger its operating capacity is. Accounts receivable turnover ratio is the average number of times a company's accounts receivable turn into cash within a certain period. In general, the higher the accounts receivable turnover ratio is, the faster its capital flows, the stronger the corporate solvency is. In the Global 50 rankings, LinkedIn and Aon Hewitt boast unusual growth rate of 114.8% and 113.2%, which justify their positions as the fastest growing companies. CIIC’s total asset turnover ratio reached 8.4, second only to the 11.4 of the Corporate Resource Services company, while its accounts receivable turnover ratio hit a whopping 152.2, testifying to the industry-leading operational competence of the company.
Secondly, the three indicators of operating margin, net profit margin, and return on shareholders’ equity (ROE) reflect the profitability of enterprises. Among them, the ROE reflects the ability of generating profit on shareholders’ investment, and the efficiency of corporate financing and operating activities, and it is the most important indicator of the DuPont analysis. The Japanese company Fullcast Holdings ranked first with a ROE of 22.2%, while 51job ranked second with 17.6%. In addition, from the perspective of industry segmentation, human resources outsourcing, headhunting services and recruitment process outsourcing all generate higher ROE than average.
Thirdly, the debt-asset ratio indicates how much percentage of total assets are raised through borrowing. The smaller the ratio,
the stronger the long-term solvency of the enterprise is. A note-worthy fact is that among the top ten HR service providers, eight of them post higher debt-asset ratios than the industry average. However, this does not mean that the long-term solvencies of these companies are weak, but suggests that these enterprises have the ability to leverage strong.
Finally, the liquidity ratio and the interest earned multiples reflect the solvencies of the enterprises. Among them liquidity ratio suggests the company's short-term solvencies, while the multiple of the interest earned is used to measure the long-term solvency of the enterprise. In general, the higher the interest earned multiple enterprise, the stronger the long-term solvency is. In the rankings, ADP and CIIC, with the interest earned multiples of 225.7 and 112.2, are ranked as companies with the strongest long-term solvencies.
In addition, the Global 50 rankings also introduce the concept of industry average, a benchmark of of respective industries of HR services. This approach can be more intuitive and objective for investors to judge the overall level of the financial condition of various HR service providers, revealing the risks and the room of growth they have. In the rankings, respective industry averages are worked out from the categories of the 59 companies fall in, i.e., human resources outsourcing, talent dispatch / leasing / placement services, headhunting services and recruitment process outsourcing, HR consulting, talent management software, online recruitment. The financial data are grouped as per the different categories, and a composite score is worked out by comparative analysis of indicators with the industry average, and their financial status are graded to reflect the profitability of the enterprises in their respective industry.
Meanwhile, as to the exchange rates, this year’s rankings,
The Global 50 rankings introduce the concept of DuPont analysis for the first time. The DuPont analysis, named after the American company that first used it, comprehensively analyzes the financial conditions of enterprises by examining the relationship between several major financial ratios. From a financial point of view, this is a classical tool to evaluate a company's profitability and return on shareholders’ equity. Its underlying methodology is to break down net assets progressively into a number of financial ratios that are to be multiplied. This helps the in-depth
analysis and the comparison of the results of the enterprises’ operations. By intrinsically bringing together a number of ratios that reflect the efficiency and financial conditions of a business, it forms a comprehensive index system, and ultimately reflects the consolidated net assets yield. While compiling this year’s rankings, we have selected ten indicators on four dimensions to make the comparison and to probe into the operating conditions of various HR service providers.
Competence indicator Financial ratio Formula
Operating capacity
Annual revenue growth rate (Current revenue - on revenue) / on revenue
Total asset turnover ratio Revenue / average total assets
Accounts receivable turnover ratio Revenue / average accounts receivable balance
Return on assets (ROA) Net profit/average total assets
Profitability
Operating margin Operating profit/revenue
Net profit margin Net profit/main business income
Return on shareholder’s equity (ROE) Net profit/shareholders' equity
Financial structure Debt-asset ratio Liabilities/total assets
SolvencyCurrent ratio Current assets/current liabilities
Times interest earned(TIE) EBIT/interest expense
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Executive Summary
5
unlike previous ones, adopts the annual average exchange rate between the local currency and the US dollar, a calculating method used by the ranking of Fortune Global 500 that converts the annual revenue of enterprises of other currencies into U.S. dollars and then rank them. This algorithm excludes the influence of fluctuations of interest rate throughout the year on the rankings, an effort that can reduces errors and has the whole list reflect the development trend of the human resources industry.
In the year ahead, the world economy will be even more complicated and grimmer with added instability and uncertainty, while the Chinese economy will have more influence on the world. Admittedly, China's economic growth rate will slow down, but it is still the main engine of world economic growth.
At the same time, the human resources industry is also showing new development trends. Corporate managers need to further create sound working environment for employees to deliver high performances and maximize their full potentials. Enterprises should elevate employees' sense of identification and loyalty to their enterprises, build sustainable leadership, establish positive interactions between employees and enterprises, so that to obtain sustainable development prospects. Therefore, the human resources service providers must make plans ahead of time, seize opportunities for their development, enhance internal power of enterprise development, so as to achieve success in the future regardless of the economic turmoil.
Table 5 Financial ratios averages by industry in the “HRoot Global 50 HR Service Providers 2012”
Industry
Financial ratio
HR service outsourcing
Talent dispatch / lease / placement
Headhunting & RPO
HR consulting
HR management software
Online recruitment
Annual revenue growth rate 16.40% 20.90% 18.50% 41.90% 23.90% 37.40%
Total asset turnover ratio 2.9 3.6 2.4 0.9 0.9 0.7
Accounts receivable turnover ratio
21.6 11.9 5.8 5.3 4.4 11.9
Return on assets 5.60% 3.80% 4.00% 4.60% -8.90% 9.70%
Operating margin 6.00% 3.00% 3.90% 9.70% -1.60% 19.00%
Net profit margin 4.20% 1.70% 2.00% 5.30% -10.90% 15.80%
ROE 11.90% 3.30% 8.30% 7.10% -13.20% 13.70%
Debt-asset ratio 59.00% 53.90% 42.30% 35.50% 51.90% 35.70%
Current ratio 1.3 1.7 2.1 2.6 1.6 2.3
Times interest earned 59.8 15.6 38.3 79.6 21.2 18.7
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Executive Summary
6
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in
Fiscal 2011($ million)
Total revenue in Fiscal 2010
($ million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in Fiscal
2011
― 1 1 AdeccoTalent dispatch/lease/placement
28,567 24,822 15.1% 1,061 887 3.7%
↑ 2 3 RandstadTalent dispatch/lease/placement
22,560 18,865 19.6% 347 454 1.5%
↓ 3 2 ManpowerGroupTalent dispatch/lease/placement
22,006 18,867 16.6% 524 -122 2.4%
― 4 4 ADP HR service outsourcing 9,880 8,928 10.7% 1,933 1,863 19.6%
― 5 5 Kelly ServicesTalent dispatch/lease/placement
5,551 4,950 12.1% 58 38 1.0%
― 6 6 Hays Headhunting & RPO 5,222 4,156 25.7% 183 124 3.5%
↑ 7 11 Aon Hewitt HR consulting 4,501 2,111 113.2% 448 234 10.0%
― 8 8 CIIC HR service outsourcing 4,484 3,362 33.4% 55 43 1.2%
↓ 9 7 Mercer HR consulting 3,782 3,478 8.7% / / /
↓ 10 9 Robert HalfTalent dispatch/lease/placement
3,777 3,175 19.0% 250 115 6.6%
↓ 11 10 Towers Watson HR consulting 3,259 2,388 36.5% 313 164 9.6%
→ 12 / Temp Holdings HR service outsourcing 3,032 2,771 9.4% 106 67 3.5%
→ 13 / Pasona GroupTalent dispatch/lease/placement
2,324 2,257 3.0% 32 45 1.4%
↓ 14 13 Paychex HR service outsourcing 2,230 2,084 7.0% 854 725 38.3%
― 15 15 Insperity HR service outsourcing 1,976 1,720 14.9% 57 37 2.9%
→ 16 / Synergie SA Headhunting & RPO 1,875 1,650 13.6% 57 46 3.0%
↓ 17 14 Impellam Group HR service outsourcing 1,757 1,720 2.2% 54 47 3.1%
↓ 18 16 Michael Page International Headhunting & RPO 1,635 1,285 27.2% 138 137 8.4%
→ 19 / TrueBlueTalent dispatch/lease/placement
1,316 1,149 14.5% 48 28 3.6%
↑ 20 21 Chandler Macleod Group HR service outsourcing 1,168 817 43.0% 29 22 2.5%
↓ 21 18 Kforce Headhunting & RPO 1,111 991 12.1% 45 35 4.0%
↓ 22 19 CDI CorporationTalent dispatch/lease/placement
1,060 926 14.4% 20 -0.3 1.9%
↓ 23 20 Monster Online recruitment 1,040 914 13.8% 77 -42 7.4%
↓ 24 22 Hudson Headhunting & RPO 934 795 17.5% 17 -6 1.9%
→ 25 / Meitec Corporation Headhunting & RPO 870 760 14.5% 71 32 8.1%
HRoot Global 50 Human Resources Service Providers 2012
7
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in
Fiscal 2011($ million)
Total revenue in Fiscal 2010
($ million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in Fiscal
2011
↓ 26 24 Sthree Headhunting & RPO 842 733 14.8% 47 33 5.5%
↓ 27 26 Korn/Ferry International Headhunting & RPO 827 776 6.5% 83 3 10.0%
→ 28 / Robert Walters Headhunting & RPO 820 654 25.4% 25 20 3.0%
↓ 29 23 KronosHR management software
800 741 8.0% / 221 /
↓ 30 25 Harvey Nash Group Headhunting & RPO 655 652 0.5% 10 10 1.5%
↓ 31 29 On AssignmentTalent dispatch/lease/placement
597 438 36.3% 44 3 7.4%
↓ 32 27 Heidrick & Struggles Headhunting & RPO 554 513 8.0% -11 18 -2.0%
↓ 33 28 Resources Connection HR consulting 546 499 9.3% 51 -2 9.4%
→ 34 / LinkedIn Online recruitment 522 243 114.8% 26 20 5.0%
→ 35 / Fullcast Holdings HR service outsourcing 446 444 0.5% 20 16 4.5%
→ 36 / Corporate Resource Services Talent dispatch/lease/placement
345 218 58.5% 0.4 -0.3 0.1%
↓ 37 30 SEEK Limited Online recruitment 345 282 22.3% 97 119 28.1%
↓ 38 31 Barrett Business Services HR service outsourcing 315 273 15.3% 4 8 1.2%
↓ 39 33 Talent2 International HR service outsourcing 306 243 25.9% 16 11 5.2%
↓ 40 37 KenexaHR management software
283 196 44.1% 2 -0.3 0.7%
↓ 41 35 The Ultimate SoftwareHR management software
269 228 18.2% 16 8 6.1%
↓ 42 32 Clarius Group Headhunting & RPO 267 266 0.4% -7 5 -2.6%
↓ 43 38 Hydrogen Headhunting & RPO 242 191 27.1% 6 4 2.5%
↓ 44 41 Humanis Group Headhunting & RPO 222 130 70.8% -2 -3 -0.9%
↓ 45 39 51job Online recruitment 218 165 32.1% 70 41 32.1%
→ 46 / HRnetOne Group Headhunting & RPO 203 141 44.1% 26 18 12.8%
↓ 47 42 Dice Holdings Online recruitment 179 129 38.9% 55 32 30.7%
→ 48 / The ReThink Group HR service outsourcing 123 86 42.0% 3 2 2.7%
↓ 49 43 Saba SoftwareHR management software
117 110 6.5% -6 3 -5.2%
↓ 50 45 ClickSoftware TechnologiesHR management software
87 71 22.6% 15 10 16.8%
HRoot Global 50 Human Resources Service Providers 2012
8
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in
Fiscal 2011($ million)
Total revenue in Fiscal 2010
($ million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in
Fiscal 2011
↓ 51 44 104 Job Bank Online recruitment 80 78 2.3% 9 10 10.9%
→ 52 / Cornerstone OnDemandHR management software
73 44 67.0% -19 -13 -26.4%
↓ 53 46 Fortune Industries HR service outsourcing 64 61 6.0% 2 1 2.9%
↓ 54 47 Hamilton James & Bruce Headhunting & RPO 56 49 14.7% 0.4 -3 0.7%
↓ 55 49 ATATalent assessment/testing service
48 36 34.1% 3 -4 6.9%
↓ 56 48 DLH Holdings HR service outsourcing 42 41 2.6% -4 -4 -10.1%
→ 57 / Prime People Headhunting & RPO 20 22 -8.7% 1 2 7.1%
→ 58 / NetDimensionsHR management software
12 8 48.2% 1 0.2 4.9%
↓ 59 50 HRsoftHR management software
8 10 -23.0% -1 -13 -8.2%
HRoot Global 50 Human Resources Service Providers 2012, Sub-Rank Companies
9
Rank in 2011
Company Country Main business Reason
12 SFN Group Talent dispatch/lease/placement Being acquired
34 Taleo Corporation HR management software Being acquired
36 SuccessFactors HR management software Being acquired
44 104 Job Bank Online recruitment Revenue unqualified
46 Fortune Industries HR service outsourcing Revenue unqualified
47 Hamilton James & Bruce Headhunting & RPO Revenue unqualified
49 ATA Talent assessment & test Revenue unqualified
48 DLH Holdings HR service outsourcing Revenue unqualified
50 Workstream HR management software Revenue unqualified
Former Global 50 companies absent from the “HRoot Global 50 HR Service Providers 2012”
New comers of the “HRoot Global 50 HR Service Providers 2012”
Rank in 2012
Company Country Main businessRevenue in Fiscal 2011($ million)
12 Temp Holdings HR service outsourcing 3,032
13 Pasona Group Talent dispatch/ lease/placement 2,324
16 Synergie SA Headhunting & RPO 1,875
19 TrueBlue Talent dispatch/ lease/placement 1,316
25 Meitec Corporation Headhunting & RPO 870
28 Robert Walters Headhunting & RPO 820
34 LinkedIn Online recruitment 522
35 Fullcast Holdings HR service outsourcing 446
36 Corporate Resource Services Talent dispatch/lease/placement 345
46 HRnetOne Group Headhunting & RPO 203
48 The ReThink Group HR service outsourcing 123
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
10
Financial ratios averages by industry in the “HRoot Global 50 HR Service Providers 2012”
Industry
Financial ratio
HR service outsourcing
Talent dispatch / lease / placement
Headhunting & RPO
HR consulting
HR management software
Online recruitment
Annual revenue growth rate 16.40% 20.90% 18.50% 41.90% 23.90% 37.40%
Total asset turnover ratio 2.9 3.6 2.4 0.9 0.9 0.7
Accounts receivable turnover ratio
21.6 11.9 5.8 5.3 4.4 11.9
Return on assets 5.60% 3.80% 4.00% 4.60% -8.90% 9.70%
Operating margin 6.00% 3.00% 3.90% 9.70% -1.60% 19.00%
Net profit margin 4.20% 1.70% 2.00% 5.30% -10.90% 15.80%
ROE 11.90% 3.30% 8.30% 7.10% -13.20% 13.70%
Debt-asset ratio 59.00% 53.90% 42.30% 35.50% 51.90% 35.70%
Current ratio 1.3 1.7 2.1 2.6 1.6 2.3
Times interest earned 59.8 15.6 38.3 79.6 21.2 18.7
Competence indicator Financial ratio Formula
Operating capacity
Annual revenue growth rate (Current revenue - on revenue) / on revenue
Total asset turnover ratio Revenue / average total assets
Accounts receivable turnover ratio
Revenue / average accounts receivable balance
Return on assets (ROA) Net profit/average total assets
Profitability
Operating margin Operating profit/revenue
Net profit margin Net profit/main business income
Return on shareholder’s equity (ROE)
Net profit/shareholders' equity
Financial structure Debt-asset ratio Liabilities/total assets
SolvencyCurrent ratio Current assets/current liabilities
Times interest earned(TIE) EBIT/interest expense
Financial analysis indicators used in the “HRoot Global 50 HR Service Providers 2012”
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
11
1. Conditions on entrants: The revenues of human resources service providers shall account for over 50% of their revenues, and the
listed companies can provide financial data audited by third-party audits or notarized by the government departments. Therefore, listed
companies such as Oracle, SAP, Kingdee, Yonyou are not presented as as their software business did not generate more than 50%
of their total revenues. DDI, HayGroup, and Career International, are absent from the rankings as they have not gone public or their
financial data are not available, albeit they specialize in human resources services.
2.The data adopted in the ranking come from below sources:
(1) Financial reports of 2011 announced by each listed company;
(2) Financial information of 2011 announced by the stock exchanges where the companies are traded;
(3) The data of unlisted companies are provided by third-party auditors or financial statements approved by the government
departments available to HRoot.
3. The annual financial data in the rankings are divided by the fiscal year involved in the financial reports rather than the calendar year.
4. The rankings take the US dollar as the standard currency. Financial data of non-US companies are converted into US dollars at the
average exchange rate of a whole year ending on the last day of their fiscal years. The exchange rates are listed as follows: GBP1 to
USD1.6039; Euro1 to USD1.3905; AUD1 to USD1.0480; SGD1 to USD0.7952; RMB1 to USD0.1548; HKD1 to USD0.1285, NTD1 to
USD0.0342; JPY1 to USD0.0125.
5. The slash mark, or “/”, means no data.
6. The financial data of Mercer are sourced from the 2011 annual financial report of its parent company, Marsh & McLennan.
7. The financial data of Aon Hewitt refer to the Fiscal 2011 data of the HR solutions business of Aon Corporation.
8. In 2011, LinkedIn generated over 50% of its revenue from its recruitment services and in the first quarter of 2012, its recruitment
service generated $103 million in revenue, accounting for 54% of its total revenue of $189 million. As its revenue of human resources
services accounted for more than 50% of its total revenue, LinkedIn is qualified as an entrant in the rankings.
9. Insperity was formerly named Administaff.
10. DLH Holdings Corp.was formerly named TeamStaff.
11. Monster is the parent company of ChinaHR.com.
12. SEEK is the parent company of zhaopin.com.
13.Total Revenue is the operating income of the companies in the sales of goods or services, and other operations, including the basic
operating revenue and other operating income. It is an important part of corporate cash inflows, the operating results of the enterprise.
Therefore, the rankings refer to the total revenue of the enterprises.
14. The data of industry averages are calculated as per the industry categories the 59 companies fall into, i.e., human resources
outsourcing, talent dispatch/lease/placement services, executive search services, recruitment process outsourcing, human resource
consulting, human resource management software, and online recruitment.
15. Interpretations of financial ratios
Notes:
Competence indicator Financial ratio Formula
Operating capacity
Annual revenue growth rate (Current revenue - on revenue) / on revenue
Total asset turnover ratio Revenue / average total assets
Accounts receivable turnover ratio Revenue / average accounts receivable balance
ROA (return on assets) Net profit / average total assets
Profitability
Operating margin Operating profit / Revenue
Net profit margin Net profit / main business income
ROE, return on shareholder’s equity Net profit / shareholders' equity
Financial structure Debt-asset ratio Liabilities / total assets
SolvencyCurrent ratio Current assets / current liabilities
TIE (times interest earned) EBIT / interest expense
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
12
(1) Annual revenue growth rate gauges the ratio of the difference between the revenues of Fiscal 2011 and Fiscal 2010 to the latter. It
illustrates how fast the revenue is changing.
(2) The total asset turnover ratio measures the ability of a company to use its assets to efficiently generate sales. This ratio considers all
assets, current and fixed. Those assets include fixed assets, like plant and equipment, as well as inventory, accounts receivable, as well
as any other current assets. The fast the turnover of a company, the stronger its operating capacity is.
(3) Accounts receivable turnover ratio refers to the number of times that accounts receivable amount is collected throughout the year.
The average accounts receivable looks at the accounts receivable balance at the beginning of the year as well as the end of the year.
A high accounts receivable turnover ratio indicates a tight credit policy. A low or declining accounts receivable turnover ratio indicates a
collection problem, part of which may be due to bad debts. Yet an extremely high ratio can mean that the company is under the heavy
debts that may curb the increase of its sales amount and profit.
(4) ROA, or return on assets, is an indicator of how profitable a company is relative to its total assets. ROA gives an idea as to how
efficient management is at using its assets to generate earnings. Calculated by dividing a company's annual earnings by its total assets,
ROA is displayed as a percentage.
(5) Operating margin is a measure of profitability that indicates how much of each dollar of revenues is left over after both costs of
goods sold and operating expenses are considered.
(6) Net profit margin tells how much profit a company makes for every one dollar. The higher a company's profit margin compared to its
competitors, the better.
(7) ROE, or Return on shareholder’s equity, is the amount of net income returned as a percentage of shareholders equity. Return on
equity measures a corporation's profitability by revealing how much profit a company generates with the money shareholders have
invested.
(8) Debt-asset ratio is total liabilities divided by total assets. The debt asset ratio shows the proportion of a company'sassets which are
financed through debt. Companies with high debt/asset ratios are said to be "highly leveraged," and could be in danger if creditors start
to demand repayment of debt.
(9) Current ratio suggests the company's ability to pay back its short-term liabilities (debt and payables) with its short-term assets (cash,
inventory, receivables). The higher the current ratio, the more capable the company is of paying its obligations.
(10) Multiples of interest earned is a metric used to measure a company's ability to meet its debt obligations. It is calculated by taking
a company's earnings before interest and taxes (EBIT) and dividing it by the total interest payable on bonds and other contractual debt.
It is usually quoted as a ratio and indicates how many times a company can cover its interest charges on a pretax basis. The higher the
TIE, the more ability the company has to pay its long-term debts.
16. The column of “Ranking higher/lower” illustrates with signs, of which an upward arrow means the company ranks higher than
before and a downward arrow means the opposite; a bar means staying unchanged while an arrow pointing right means the company is
a new entrant to the rankings.
17. The national flags in the ranking lists represent the below countries:
Notes:
USA
Japan
Australia
Canada
UK
Singapore
France
Switzerland
ChinaThe Netherlands
Israel
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
13
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)
Total revenue in Fiscal 2010 ($
million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in Fiscal
2011
↓ 3 2 ManpowerGroupTalent dispatch/lease/placement
22,006 18,867 16.6% 524 -122 2.4%
- 4 4 ADP HR service outsourcing 9,880 8,928 10.7% 1,933 1,863 19.6%
- 5 5 Kelly ServicesTalent dispatch/lease/placement
5,551 4,950 12.1% 58 38 1.0%
↑ 7 11 Aon Hewitt HR consulting 4,501 2,111 113.2% 448 234 10.0%
↓ 9 7 Mercer HR consulting 3,782 3,478 8.7% / / /
↓ 10 9 Robert Half InternationalTalent dispatch/lease/placement
3,777 3,175 19.0% 250 115 6.6%
↓ 11 10 Towers Watson HR consulting 3,259 2,388 36.5% 313 164 9.6%
↓ 14 13 Paychex HR service outsourcing 2,230 2,084 7.0% 854 725 38.3%
- 15 15 Insperity HR service outsourcing 1,976 1,720 14.9% 57 37 2.9%
→ 19 / TrueBlueTalent dispatch/lease/placement
1,316 1,149 14.5% 48 28 3.6%
↓ 21 18 Kforce Headhunting & RPO 1,111 991 12.1% 45 35 4.0%
↓ 22 19 CDI CorporationTalent dispatch/lease/placement
1,060 926 14.4% 20 -0 1.9%
↓ 23 20 Monster Online recruitment 1,040 914 13.8% 77 -42 7.4%
↓ 24 22 Hudson Headhunting & RPO 934 795 17.5% 17 -6 1.9%
↓ 27 26 Korn/Ferry International Headhunting & RPO 827 776 6.5% 83 3 10.0%
↓ 29 23 KronosHR management software
800 741 8.0% / 221 /
↓ 31 29 On AssignmentTalent dispatch/lease/placement
597 438 36.3% 44 3 7.4%
↓ 32 27 Heidrick & Struggles Headhunting & RPO 554 513 8.0% -11 18 -2.0%
↓ 33 28 Resources Connection HR consulting 546 499 9.3% 51 -2 9.4%
→ 34 / LinkedIn Online recruitment 522 243 114.8% 26 20 5.0%
→ 36 / Corporate Resource Services Talent dispatch/lease/placement
345 218 58.5% 0 -0 0.1%
↓ 38 31 Barrett Business Services HR service outsourcing 315 273 15.3% 4 8 1.2%
↓ 40 37 KenexaHR management software
283 196 44.1% 2 -0.3 0.7%
↓ 41 35 The Ultimate SoftwareHR management software
269 228 18.2% 16 8 6.1%
↓ 47 42 Dice Holdings Online recruitment 179 129 38.9% 55 32 30.7%
↓ 49 43 Saba SoftwareHR management software
117 110 6.5% -6 3 -5.2%
HRoot Global 50 Human Resources Service Providers 2012 (by Country)
14
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)
Total revenue in Fiscal 2010 ($
million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in Fiscal
2011
→ 12 / Temp Holdings HR service outsourcing 3,032 2,771 9.4% 106 67 3.5%
→ 13 / Pasona GroupTalent dispatch/lease/placement
2,324 2,257 3.0% 32 45 1.4%
→ 25 / Meitec Corporation Headhunting & RPO 870 760 14.5% 71 32 8.1%
→ 35 / Fullcast Holdings HR service outsourcing 446 444 0.5% 20 16 4.5%
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)
Total revenue in Fiscal 2010 ($
million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in Fiscal
2011
↑ 20 21 Chandler Macleod Group HR service outsourcing 1,168 817 43.0% 29 22 2.5%
↓ 37 30 SEEK Limited Online recruitment 345 282 22.3% 97 119 28.1%
↓ 39 33 Talent2 International HR service outsourcing 306 243 25.9% 16 11 5.2%
↓ 42 32 Clarius Group Headhunting & RPO 267 266 0.4% -7 5 -2.6%
↓ 44 41 Humanis Group Headhunting & RPO 222 130 70.8% -2 -3 -0.9%
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)
Total revenue in Fiscal 2010 ($
million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in Fiscal
2011
- 6 6 Hays Headhunting & RPO 5,222 4,156 25.7% 183 124 3.5%
↓ 17 14 Impellam Group HR service outsourcing 1,757 1,720 2.2% 54 47 3.1%
↓ 18 16 Michael Page International Headhunting & RPO 1,635 1,285 27.2% 138 137 8.4%
↓ 26 24 Sthree Headhunting & RPO 842 733 14.8% 47 33 5.5%
→ 28 / Robert Walters Headhunting & RPO 820 654 25.4% 25 20 3.0%
↓ 30 25 Harvey Nash Group Headhunting & RPO 655 652 0.5% 10 10 1.5%
↓ 43 38 Hydrogen Headhunting & RPO 242 191 27.1% 6 4 2.5%
→ 48 / The ReThink Group HR service outsourcing 123 86 42.0% 3 2 2.7%
HRoot Global 50 Human Resources Service Providers 2012 (by Country)
15
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)
Total revenue in Fiscal 2010 ($
million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in Fiscal
2011
↓ 50 45 ClickSoftware TechnologiesHR management software
87 71 22.6% 15 10 16.8%
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)
Total revenue in Fiscal 2010 ($
million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in Fiscal
2011
→ 46 / HRnetOne Group Headhunting & RPO 203 141 44.1% 26 18 12.8%
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)
Total revenue in Fiscal 2010 ($
million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in Fiscal
2011
- 1 1 AdeccoTalent dispatch/lease/placement
28,567 24,822 15.1% 1,061 887 3.7%
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)
Total revenue in Fiscal 2010 ($
million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in Fiscal
2011
→ 16 / Synergie SA Headhunting & RPO 1,875 1,650 13.6% 57 46 3.0%
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)
Total revenue in Fiscal 2010 ($
million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in Fiscal
2011
↑ 2 3 RandstadTalent dispatch/lease/placement
22,560 18,865 19.6% 347 454 1.5%
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)
Total revenue in Fiscal 2010 ($
million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in Fiscal
2011
→ 8 8 CIIC HR service outsourcing 4,484 3,362 33.4% 55 43 1.2%
↓ 45 39 51job Online recruitment 218 165 32.1% 70 41 32.1%
HRoot Global 50 Human Resources Service Providers 2012 (by Country)
16
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in
Fiscal 2011($ million)
Total revenue in Fiscal 2010
($ million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in
Fiscal 2011
- 1 1 AdeccoTalent dispatch/lease/placement
28,567 24,822 15.1% 1,061 887 3.7%
↑ 2 3 RandstadTalent dispatch/lease/placement
22,560 18,865 19.6% 347 454 1.5%
↓ 3 2 ManpowerGroupTalent dispatch/lease/placement
22,006 18,867 16.6% 524 -122 2.4%
- 5 5 Kelly ServicesTalent dispatch/lease/placement
5,551 4,950 12.1% 58 38 1.0%
↓ 10 9 Robert Half InternationalTalent dispatch/lease/placement
3,777 3,175 19.0% 250 115 6.6%
→ 13 / Pasona GroupTalent dispatch/lease/placement
2,324 2,257 3.0% 32 45 1.4%
→ 19 / TrueBlueTalent dispatch/lease/placement
1,316 1,149 14.5% 48 28 3.6%
↓ 22 19 CDI CorporationTalent dispatch/lease/placement
1,060 926 14.4% 20 -0 1.9%
↓ 31 29 On AssignmentTalent dispatch/lease/placement
597 438 36.3% 44 3 7.4%
→ 36 / Corporate Resource Services Talent dispatch/lease/placement
345 218 58.5% 0 -0 0.1%
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in
Fiscal 2011($ million)
Total revenue in Fiscal 2010
($ million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in
Fiscal 2011
- 4 4 ADP HR service outsourcing 9,880 8,928 10.7% 1,933 1,863 19.6%
- 8 8 CIIC HR service outsourcing 4,484 3,362 33.4% 55 43 1.2%
→ 12 / Temp Holdings HR service outsourcing 3,032 2,771 9.4% 106 67 3.5%
↓ 14 13 Paychex HR service outsourcing 2,230 2,084 7.0% 854 725 38.3%
- 15 15 Insperity HR service outsourcing 1,976 1,720 14.9% 57 37 2.9%
↓ 17 14 Impellam Group HR service outsourcing 1,757 1,720 2.2% 54 47 3.1%
↑ 20 21 Chandler Macleod Group HR service outsourcing 1,168 817 43.0% 29 22 2.5%
→ 35 / Fullcast Holdings HR service outsourcing 446 444 0.5% 20 16 4.5%
↓ 38 31 Barrett Business Services HR service outsourcing 315 273 15.3% 4 8 1.2%
↓ 39 33 Talent2 International HR service outsourcing 306 243 25.9% 16 11 5.2%
→ 48 / The ReThink Group HR service outsourcing 123 86 42.0% 3 2 2.7%
HRoot Global 50 Human Resources Service Providers 2012 (by Industry)
17
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in
Fiscal 2011($ million)
Total revenue in Fiscal 2010
($ million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in
Fiscal 2011
↑ 7 11 Aon Hewitt HR consulting 4,501 2,111 113.2% 448 234 10.0%
↓ 9 7 Mercer HR consulting 3,782 3,478 8.7% / / /
↓ 11 10 Towers Watson HR consulting 3,259 2,388 36.5% 313 164 9.6%
↓ 33 28 Resources Connection HR consulting 546 499 9.3% 51 -2 9.4%
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in
Fiscal 2011($ million)
Total revenue in Fiscal 2010
($ million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in
Fiscal 2011
- 6 6 Hays Headhunting & RPO 5,222 4,156 25.7% 183 124 3.5%
→ 16 / Synergie SA Headhunting & RPO 1,875 1,650 13.6% 57 46 3.0%
↓ 18 16 Michael Page International Headhunting & RPO 1,635 1,285 27.2% 138 137 8.4%
↓ 21 18 Kforce Headhunting & RPO 1,111 991 12.1% 45 35 4.0%
↓ 24 22 Hudson Headhunting & RPO 934 795 17.5% 17 -6 1.9%
→ 25 / Meitec Corporation Headhunting & RPO 870 760 14.5% 71 32 8.1%
↓ 26 24 Sthree Headhunting & RPO 842 733 14.8% 47 33 5.5%
↓ 27 26 Korn/Ferry International Headhunting & RPO 827 776 6.5% 83 3 10.0%
→ 28 / Robert Walters Headhunting & RPO 820 654 25.4% 25 20 3.0%
↓ 30 25 Harvey Nash Group Headhunting & RPO 655 652 0.5% 10 10 1.5%
↓ 32 27 Heidrick & Struggles Headhunting & RPO 554 513 8.0% -11 18 -2.0%
↓ 42 32 Clarius Group Headhunting & RPO 267 266 0.4% -7 5 -2.6%
↓ 43 38 Hydrogen Headhunting & RPO 242 191 27.1% 6 4 2.5%
↓ 44 41 Humanis Group Limited Headhunting & RPO 222 130 70.8% -2 -3 -0.9%
→ 46 / HRnetOne Group Headhunting & RPO 203 141 44.1% 26 18 12.8%
HRoot Global 50 Human Resources Service Providers 2012 (by Industry)
18
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in
Fiscal 2011($ million)
Total revenue in Fiscal 2010
($ million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in
Fiscal 2011
↓ 23 20 Monster Online recruitment 1,040 914 13.8% 77 -42 7.4%
→ 34 / LinkedIn Online recruitment 522 243 114.8% 26 20 5.0%
↓ 37 30 SEEK Limited Online recruitment 345 282 22.3% 97 119 28.1%
↓ 45 39 51job Online recruitment 218 165 32.1% 70 41 32.1%
↓ 47 42 Dice Holdings Online recruitment 179 129 38.9% 55 32 30.7%
Ranking higher/lower
Rank 2011
Rank 2010
Company Logo Country Main businessTotal revenue in
Fiscal 2011($ million)
Total revenue in Fiscal 2010
($ million)
Annual revenue growth rate
Operating profit in Fiscal 2011
($ million)
Operating profit in Fiscal 2010
($ million)
Operating margin in
Fiscal 2011
↓ 29 23 KronosHR management software
800 741 8.0% / 221 /
↓ 40 37 KenexaHR management software
283 196 44.1% 2 -0.3 0.7%
↓ 41 35 The Ultimate SoftwareHR management software
269 228 18.2% 16 8 6.1%
↓ 49 43 Saba SoftwareHR management software
117 110 6.5% -6 3 -5.2%
↓ 50 45 ClickSoftware TechnologiesHR management software
87 71 22.6% 15 10 16.8%
HRoot Global 50 Human Resources Service Providers 2012 (by Industry)
19
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Rank of annual revenue growth rate
Rank of renenue in Fiscal 2011
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)Total revenue in Fiscal 2010
($ million)Annual revenue growth rate
1 34 LinkedIn Online recuitment 522 243 114.8%
2 7 Aon Hewitt HR consulting 4,501 2,111 113.2%
3 44 Humanis Group Headhunting & RPO 222 130 70.8%
4 52 Cornerstone OnDemand HR management software 73 44 67.0%
5 36 Corporate Resource Services Talent dispatch/lease/placement 345 218 58.5%
6 58 NetDimensions HR management software 12 8 48.2%
7 40 Kenexa HR management software 283 196 44.1%
8 46 HRnet One Group Headhunting & RPO 203 141 44.1%
9 20 Chandler Macleod Group HR service outsourcing 1,168 817 43.0%
10 48 The ReThink Group HR service outsourcing 123 86 42.0%
11 47 Dice Holdings Online recuitment 179 129 38.9%
12 11 Towers Watson HR consulting 3,259 2,388 36.5%
13 31 On Assignment Talent dispatch/lease/placement 597 438 36.3%
14 55 ATA Talent assessment/testing service 48 36 34.1%
15 8 CIIC HR service outsourcing 4,484 3,362 33.4%
16 45 51job Online recuitment 218 165 32.1%
17 18 Michael Page International Headhunting & RPO 1,635 1,285 27.2%
18 43 Hydrogen Headhunting & RPO 242 191 27.1%
19 39 Talent2 International HR service outsourcing 306 243 25.9%
20 6 Hays Headhunting & RPO 5,222 4,156 25.7%
21 28 Robert Walters Headhunting & RPO 820 654 25.4%
22 50 ClickSoftware Technologies HR management software 87 71 22.6%
23 37 SEEK Limited Online recuitment 345 282 22.3%
HRoot Global 50 Human Resources Service Providers 2012 (by Annual Revenue Growth Rate)
20
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Rank of annual revenue growth rate
Rank of renenue in Fiscal 2011
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)Total revenue in Fiscal 2010
($ million)Annual revenue growth rate
24 2 Randstad Talent dispatch/lease/placement 22,560 18,865 19.6%
25 10 Robert Half International Talent dispatch/lease/placement 3,777 3,175 19.0%
26 41 The Ultimate Software HR management software 269 228 18.2%
27 24 Hudson Headhunting & RPO 934 795 17.5%
28 3 ManpowerGroup Talent dispatch/lease/placement 22,006 18,867 16.6%
29 38 Barrett Business Services HR service outsourcing 315 273 15.3%
30 1 Adecco Talent dispatch/lease/placement 28,567 24,822 15.1%
31 15 Insperity HR service outsourcing 1,976 1,720 14.9%
32 26 Sthree Headhunting & RPO 842 733 14.8%
33 54 Hamilton James & Bruce Headhunting & RPO 56 49 14.7%
34 25 Meitec Corporation Headhunting & RPO 870 760 14.5%
35 19 TrueBlue Talent dispatch/lease/placement 1,316 1,149 14.5%
36 22 CDI Corporation Talent dispatch/lease/placement 1,060 926 14.4%
37 23 Monster Online recuitment 1,040 914 13.8%
38 16 Synergie SA Headhunting & RPO 1,875 1,650 13.6%
39 5 Kelly Services Talent dispatch/lease/placement 5,551 4,950 12.1%
40 21 Kforce Headhunting & RPO 1,111 991 12.1%
41 4 ADP HR service outsourcing 9,880 8,928 10.7%
42 12 Temp Holdings HR service outsourcing 3,032 2,771 9.4%
43 33 Resources Connection HR consulting 546 499 9.3%
44 9 Mercer HR consulting 3,782 3,478 8.7%
45 32 Heidrick & Struggles Headhunting & RPO 554 513 8.0%
46 29 Kronos HR management software 800 741 8.0%
HRoot Global 50 Human Resources Service Providers 2012 (by Annual Revenue Growth Rate)
21
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Rank of annual revenue growth rate
Rank of renenue in Fiscal 2011
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)Total revenue in Fiscal 2010
($ million)Annual revenue growth rate
47 14 Paychex HR service outsourcing 2,230 2,084 7.0%
48 27 Korn/Ferry International Headhunting & RPO 827 776 6.5%
49 49 Saba Software HR management software 117 110 6.5%
50 53 Fortune Industries HR service outsourcing 64 61 6.0%
51 13 Pasona Group Talent dispatch/lease/placement 2,324 2,257 3.0%
52 56 DLH Holdings HR service outsourcing 42 41 2.6%
53 51 104 Job bank Online recuitment 80 78 2.3%
54 17 Impellam Group HR service outsourcing 1,757 1,720 2.2%
55 35 Fullcast Holdings HR service outsourcing 446 444 0.5%
56 30 Harvey Nash Group Headhunting & RPO 655 652 0.5%
57 42 Clarius Group Headhunting & RPO 267 266 0.4%
58 57 Prime People Headhunting & RPO 20 22 -8.7%
59 59 HRsoft HR management software 8 10 -23.0%
HRoot Global 50 Human Resources Service Providers 2012 (by Annual Revenue Growth Rate)
22
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Rank of growth rate of annual revenue
Rank of renenue in Fiscal 2011
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)Total profit in Fiscal 2011
($ million)Operating margin
1 14 Paychex HR service outsourcing 2,230 854 38.3%
2 45 51job Online recuitment 218 70 32.1%
3 47 Dice Holdings Online recuitment 179 55 30.7%
4 37 SEEK Limited Online recuitment 345 97 28.1%
5 4 ADP HR service outsourcing 9,880 1,933 19.6%
6 50 ClickSoftware Technologies HR management software 87 15 16.8%
7 46 HRnetOne Group Headhunting & RPO 203 26 12.8%
8 51 104 Job bank Online recuitment 80 9 10.9%
9 27 Korn/Ferry International Headhunting & RPO 827 83 10.0%
10 7 Aon Hewitt HR consulting 4,501 448 10.0%
11 11 Towers Watson HR consulting 3,259 313 9.6%
12 33 Resources Connection HR consulting 546 51 9.4%
13 18 Michael Page International Headhunting & RPO 1,635 138 8.4%
14 25 Meitec Corporation Headhunting & RPO 870 71 8.1%
15 31 On Assignment Talent dispatch/lease/placement 597 44 7.4%
16 23 Monster Online recuitment 1,040 77 7.4%
17 57 Prime People Headhunting & RPO 20 1 7.1%
18 55 ATA Talent assessment/testing service 48 3 6.9%
19 10 Robert Half International Talent dispatch/lease/placement 3,777 250 6.6%
20 41 The Ultimate Software HR management software 269 16 6.1%
21 26 Sthree Headhunting & RPO 842 47 5.5%
22 39 Talent2 International HR service outsourcing 306 16 5.2%
23 34 LinkedIn Online recuitment 522 26 5.0%
HRoot Global 50 Human Resources Service Providers 2012 (by Operating Margin)
23
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Rank of growth rate of annual revenue
Rank of renenue in Fiscal 2011
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)Total profit in Fiscal 2011
($ million)Operating margin
24 58 NetDimensions HR management software 12 1 4.9%
25 35 Fullcast Holdings HR service outsourcing 446 20 4.5%
26 21 Kforce Headhunting & RPO 1,111 45 4.0%
27 1 Adecco Talent dispatch/lease/placement 28,567 1,061 3.7%
28 19 TrueBlue Talent dispatch/lease/placement 1,316 48 3.6%
29 12 Temp Holdings HR service outsourcing 3,032 106 3.5%
30 6 Hays Headhunting & RPO 5,222 183 3.5%
31 17 Impellam Group HR service outsourcing 1,757 54 3.1%
32 16 Synergie SA Headhunting & RPO 1,875 57 3.0%
33 28 Robert Walters Headhunting & RPO 820 25 3.0%
34 15 Insperity HR service outsourcing 1,976 57 2.9%
35 53 Fortune Industries HR service outsourcing 64 2 2.9%
36 48 The ReThink Group HR service outsourcing 123 3 2.7%
37 43 Hydrogen Headhunting & RPO 242 6 2.5%
38 20 Chandler Macleod Group HR service outsourcing 1,168 29 2.5%
39 3 ManpowerGroup Talent dispatch/lease/placement 22,006 524 2.4%
40 22 CDI Corporation Talent dispatch/lease/placement 1,060 20 1.9%
41 24 Hudson Headhunting & RPO 934 17 1.9%
42 2 Randstad Talent dispatch/lease/placement 22,560 347 1.5%
43 30 Harvey Nash Group Headhunting & RPO 655 10 1.5%
44 13 Pasona Group Talent dispatch/lease/placement 2,324 32 1.4%
45 38 Barrett Business Services HR service outsourcing 315 4 1.2%
46 8 CIIC HR service outsourcing 4,484 55 1.2%
HRoot Global 50 Human Resources Service Providers 2012 (by Operating Margin)
24
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
Rank of growth rate of annual revenue
Rank of renenue in Fiscal 2011
Company Logo Country Main businessTotal revenue in Fiscal 2011
($ million)Total profit in Fiscal 2011
($ million)Operating margin
47 5 Kelly Services Talent dispatch/lease/placement 5,551 58 1.0%
48 54 Hamilton James & Bruce Headhunting & RPO 56 0.4 0.7%
49 40 Kenexa HR management software 283 2 0.7%
50 36 Corporate Resource Services Talent dispatch/lease/placement 345 0.4 0.1%
51 44 Humanis Group Headhunting & RPO 222 -2 -0.9%
52 32 Heidrick & Struggles Headhunting & RPO 554 -11 -2.0%
53 42 Clarius Group Headhunting & RPO 267 -7 -2.6%
54 49 Saba Software HR management software 117 -6 -5.2%
55 59 HRsoft HR management software 8 -1 -8.2%
56 56 DLH Holdings HR service outsourcing 42 -4 -10.1%
57 52 Cornerstone OnDemand HR management software 73 -19 -26.4%
58 9 Mercer HR consulting 3,782 / /
59 29 Kronos HR management software 800 / /
HRoot Global 50 Human Resources Service Providers 2012 (by Operating Margin)
25
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
IndustryRank 2012
Company LOGO CountryAnnual revenue growth rate
Compared with industry average
Headhunting & RPO
6 Hays 25.7% Higher
28 Robert Walters 25.4% Higher
24 Hudson 17.5% Lower
26 Sthree 14.8% Lower
25 Meitec Corporation 14.5% Lower
16 Synergie SA 13.6% Lower
21 Kforce 12.1% Lower
32 Heidrick & Struggles 8.0% Lower
27 Korn/Ferry International 6.5% Lower
30 Harvey Nash Group 0.5% Lower
42 Clarius Group 0.4% Lower
HR management software
40 Kenexa 44.1% Higher
50 ClickSoftware Technologies 22.6% Lower
41 The Ultimate Software 18.2% Lower
29 Kronos 8.0% Lower
49 Saba Software 6.5% Lower
Online recruitment
34 LinkedIn 114.8% Higher
47 Dice Holdings 38.9% Higher
45 51job 32.1% Lower
37 SEEK Limited 22.3% Lower
23 Monster 13.8% Lower
HR consulting
7 Aon Hewitt 113.2% Higher
11 Towers Watson 36.5% Lower
33 Resources Connection 9.3% Lower
Mercer 8.7% Lower
IndustryRank 2012
Company LOGO CountryAnnual revenue growth rate
Compared with industry average
HR service outsourcing
20 Chandler Macleod Group 43.0% Higher
48 The ReThink Group 42.0% Higher
8 CIIC 33.4% Higher
39 Talent2 International 25.9% Higher
38 Barrett Business Services 15.3% Lower
15 Insperity 14.9% Lower
4 ADP 10.7% Lower
12 Temp Holdings 9.4% Lower
14 Paychex 7.0% Lower
17 Impellam Group 2.2% Lower
35 Fullcast Holdings 0.5% Lower
Talent dispatch/lease/placement
36 Corporate Resource Services 58.5% Higher
31 On Assignment 36.3% Higher
2 Randstad 19.6% Lower
10 Robert Half International 19.0% Lower
3 ManpowerGroup 16.6% Lower
1 Adecco 15.1% Lower
19 TrueBlue 14.5% Lower
22 CDI Corporation 14.4% Lower
5 Kelly Services 12.1% Lower
13 Pasona Group 3.0% Lower
Headhunting & RPO
44 Humanis Group 70.8% Higher
46 HRnetOne Group 44.1% Higher
18 Michael Page International 27.2% Higher
43 Hydrogen 27.1% Higher
HRoot Global 50 HR Service Providers 2012 (by Annual Revenue Growth Rate of Main Business)
26
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
IndustryRank 2012
Company LOGO NationTotal asset turnover ratio
Compared with industry average
HR service outsourcing
8 CIIC 8.4 Higher
20 Chandler Macleod Group 4.5 Higher
15 Insperity 3.8 Higher
48 The ReThink Group 3.6 Higher
35 Fullcast Holdings 3.6 Higher
17 Impellam Group 3.3 Higher
12 Temp Holdings 2.9 Equal
39 Talent2 International 1.6 Lower
38 Barrett Business Services 1.5 Lower
14 Paychex 0.4 Lower
4 ADP 0.3 Lower
Talent dispatch/lease/placement
36 Corporate Resource Services 11.4 Higher
5 Kelly Services 3.8 Higher
3 ManpowerGroup 3.2 Lower
13 Pasona group 3.0 Lower
10 Robert Half International 2.9 Lower
22 CDI Corporation 2.7 Lower
19 TrueBlue 2.4 Lower
1 Adecco 2.3 Lower
2 Randstad 2.2 Lower
31 On Assignment 1.6 Lower
Headhunting & RPO
24 Hudson 4.4 Higher
6 Hays 4.0 Higher
43 Hydrogen 3.5 Higher
28 Robert Walters 3.2 Higher
IndustryRank 2012
Company LOGO NationTotal asset turnover ratio
Compared with industry average
Headhunting & RPO
26 Sthree 2.9 Higher
30 Harvey Nash Group 2.8 Higher
21 Kforce 2.8 Higher
44 Humanis Group Limited 2.8 Higher
16 Synergie SA 2.6 Higher
42 Clarius Group 2.2 Lower
46 HRnetOne Group 2.0 Lower
25 Meitec Corporation 1.2 Lower
18 Michael Page International 1.1 Lower
32 Heidrick & Struggles 1.0 Lower
27 Korn/Ferry International 0.8 Lower
HR management software
49 Saba Software 1.1 Higher
50 ClickSoftware Technologies 1.0 Higher
41 The Ultimate Software 0.9 Equal
40 Kenexa 0.6 Lower
29 Kronos / /
Online recruitment
45 51job 0.6 Lower
47 Dice Holdings 0.6 Lower
23 Monster 0.5 Lower
34 LinkedIn 0.5 Lower
37 SEEK Limited 0.5 Lower
HR consulting
33 Resources Connection 1.1 Higher
11 Towers Watson 0.7 Lower
7 Aon Hewitt / /
Mercer / /
HRoot Global 50 HR Service Providers 2012 (by Total Asset Turnover Ratio of Main Business)
27
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
IndustryRank 2012
Company LOGO CountryAccounts receivable turnover ratio
Compared with industry average
HR service outsourcing
8 CIIC 152.2 Higher
14 Paychex 13.1 Lower
15 Insperity 11.5 Lower
20 Chandler Macleod Group 11.1 Lower
35 Fullcast Holdings 9.2 Lower
4 ADP 7.5 Lower
38 Barrett Business Services 6.9 Lower
17 Impellam Group 5.8 Lower
39 Talent2 International 5.8 Lower
48 The ReThink Group 4.4 Lower
12 Temp Holdings / Lower
Talent dispatch/lease/placement
36 Corporate Resource Services 55.5 Higher
13 Pasona Group 10.3 Lower
19 TrueBlue 9.8 Lower
10 Robert Half International 8.2 Lower
31 On Assignment 7.6 Lower
5 Kelly Services 6.3 Lower
1 Adecco 5.8 Lower
2 Randstad 5.5 Lower
3 ManpowerGroup 5.5 Lower
22 CDI Corporation 4.8 Lower
Headhunting & RPO
44 Humanis Group 8.4 Higher
24 Hudson 7.1 Higher
6 Hays 7.1 Higher
21 Kforce 6.8 Higher
IndustryRank 2012
Company LOGO CountryAccounts receivable turnover ratio
Compared with industry average
Headhunting & RPO
25 Meitec Corporation 6.7 Higher
27 Korn/Ferry International 6.1 Higher
43 Hydrogen 5.9 Higher
30 Harvey Nash Group 5.3 Lower
32 Heidrick & Struggles 5.2 Lower
26 Sthree 5.1 Lower
42 Clarius Group 4.9 Lower
28 Robert Walters 4.8 Lower
16 Synergie SA 3.8 Lower
18 Michael Page International 2.2 Lower
46 HRnetOne Group / /
HR management software
41 The Ultimate Software 5.2 Higher
49 Saba Software 4.6 Higher
50 ClickSoftware Technologies 4.1 Lower
40 Kenexa 3.8 Lower
29 Kronos / /
Online recruitment
45 51job 36.8 Higher
47 Dice Holdings 8.8 Lower
37 SEEK Limited 8.5 Lower
34 LinkedIn 3.1 Lower
23 Monster 3.0 Lower
HR consulting
33 Resources Connection 6.0% Higher
11 Towers Watson 4.6% Lower
7 Aon Hewitt / /
Mercer / /
HRoot Global 50 HR Service Providers 2012 (by Accounts Receivable Turnover Ratio of Main Business)
28
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
IndustryRank 2012
Company LOGO Country ROACompared with industry average
HR service outsourcing
35 Fullcast Holdings 22.2% Higher
14 Paychex 9.2% Higher
17 Impellam Group 8.4% Higher
8 CIIC 8.2% Higher
38 Barrett Business Services 7.0% Higher
15 Insperity 5.9% Higher
39 Talent2 International 5.8% Higher
20 Chandler Macleod Group 4.6% Lower
48 The ReThink Group 4.6% Lower
12 Temp Holdings 4.4% Lower
4 ADP 4.1% Lower
Talent dispatch/lease/placement
10 Robert Half International 11.6% Higher
31 On Assignment 6.5% Higher
1 Adecco 5.8% Higher
19 TrueBlue 5.6% Higher
5 Kelly Services 4.4% Higher
22 CDI Corporation 3.8% Equal
3 ManpowerGroup 3.7% Lower
2 Randstad 2.5% Lower
13 Pasona Group 0.7% Lower
36 Corporate Resource Services -6.1% Lower
Headhunting & RPO
26 Sthree 10.8% Higher
42 Clarius Group 7.3% Higher
21 Kforce 6.8% Higher
6 Hays 6.3% Higher
IndustryRank 2012
Company LOGO Country ROACompared with industry average
Headhunting & RPO
18米高蒲志国际 (Michael Page International)
6.1% Higher
28 华德士(Robert Walters) 6.0% Higher
43 Hydrogen 5.6% Higher
27光辉国际(Korn/Ferry International)
5.5% Higher
25 Meitec Corporation 5.2% Higher
24 翰德(Hudson) 5.2% Higher
16 Synergie SA 3.5% Lower
30 Harvey Nash Group 2.9% Lower
32海德思哲(Heidrick & Struggles)
-6.4% Lower
44 Humanis Group -7.5% Lower
46 HRnetOne Group / /
人力资源管理软件
50 ClickSoftware Technologies 14.3% Higher
41 The Ultimate Software 1.5% Higher
40 肯耐珂萨(Kenexa) -1.1% Higher
49 Saba Software -6.7% Higher
29 克罗诺思(Kronos) / /
在线招聘
45 前程无忧(51job) 17.6% Higher
37 SEEK Limited 13.2% Higher
47 Dice Holdings 10.6% Higher
23 Monster 2.7% Lower
34 LinkedIn 2.2% Lower
人力资源咨询
33荟才 (Resources Connection)
5.2% Higher
11 韬睿惠悦(Towers Watson) 4.0% Lower
7 怡安翰威特(Aon Hewitt) / /
9 美世(Mercer) / /
HRoot Global 50 HR Service Providers 2012 (by Return on Assets of Main Business)
29
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
IndustryRank 2012
Company LOGO CountryOperating margin
Compared with industry average
HR service outsourcing
14 Paychex 38.3% Higher
4 ADP 19.6% Higher
39 Talent2 International 5.2% Lower
35 Fullcast Holdings 4.5% Lower
12 Temp Holdings 3.5% Lower
17 Impellam Group 3.1% Lower
15 Insperity 2.9% Lower
48 The ReThink Group 2.7% Lower
20 Chandler Macleod Group 2.5% Lower
38 Barrett Business Services 1.2% Lower
8 CIIC 1.2% Lower
Talent dispatch/lease/placement
31 On Assignment 7.4% Higher
10 Robert Half International 6.6% Higher
1 Adecco 3.7% Higher
19 TrueBlue 3.6% Higher
3 ManpowerGroup 2.4% Lower
22 CDI Corporation 1.9% Lower
2 任仕达(Randstad 1.5% Lower
13 Pasona Group 1.4% Lower
5 Kelly Services 1.0% Lower
36 Corporate Resource Services 0.1% Lower
Headhunting & RPO
46 HRnetOne Group 12.8% Higher
27 Korn/Ferry International 10.0% Higher
18 Michael Page International 8.4% Higher
25 Meitec Corporation 8.1% Higher
IndustryRank 2012
Company LOGO CountryOperating margin
Compared with industry average
Headhunting & RPO
26 Sthree 5.5% Higher
21 Kforce 4.0% Higher
6 Hays 3.5% Lower
16 Synergie SA 3.0% Lower
28 Robert Walters 3.0% Lower
43 Hydrogen 2.5% Lower
24 Hudson 1.9% Lower
30 Harvey Nash Group 1.5% Lower
44 Humanis Group -0.9% Lower
32 Heidrick & Struggles -2.0% Lower
42 Clarius Group -2.6% Lower
HR management software
50 ClickSoftware Technologies 16.8% Higher
41 The Ultimate Software 6.1% Higher
40 Kenexa 0.7% Higher
49 Saba Software -5.2% Lower
29 Kronos / /
Online recruitment
45 51job 32.1% Higher
47 Dice Holdings 30.7% Higher
37 SEEK Limited 28.1% Higher
23 Monster 7.4% Lower
34 LinkedIn 5.0% Lower
HR consulting
7 Aon Hewitt 10.0% Higher
11 Towers Watson 9.6% Lower
33 Resources Connection 9.4% Lower
Mercer / /
HRoot Global 50 HR Service Providers 2012 (by Operating Margin of Main Business)
30
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
IndustryRank 2012
Company LOGO CountryNet profit margin
Compared with industry average
HR service outsourcing
14 Paychex 25.1% Higher
4 ADP 13.4% Higher
35 Fullcast Holdings 6.2% Higher
38 Barrett Business Services 4.5% Higher
39 Talent2 International 3.6% Lower
17 Impellam Group 2.5% Lower
15 Insperity 1.5% Lower
12 Temp Holdings 1.5% Lower
48 The ReThink Group 1.3% Lower
8 CIIC 1.1% Lower
20 Chandler Macleod Group 1.0% Lower
Talent dispatch/lease/placement
31 On Assignment 4.1% Higher
10 Robert Half International 4.0% Higher
1 Adecco 2.5% Higher
19 TrueBlue 2.3% Higher
22 CDI Corporation 1.4% Lower
5 Kelly Services 1.1% Lower
3 ManpowerGroup 1.1% Lower
2 Randstad 1.1% Lower
13 Pasona Group 0.2% Lower
36 Corporate Resource Services -0.5% Lower
Headhunting & RPO
27 Korn/Ferry International 6.6% Higher
18 Michael Page International 5.6% Higher
25 Meitec Corporation 4.2% Higher
26 Sthree 3.7% Higher
IndustryRank 2012
Company LOGO CountryNet profit margin
Compared with industry average
Headhunting & RPO
42 Clarius Group 3.4% Higher
21 Kforce 2.4% Higher
28 Robert Walters 1.9% Lower
43 Hydrogen 1.6% Lower
6 Hays 1.6% Lower
16 Synergie SA 1.3% Lower
24 Hudson 1.2% Lower
30 Harvey Nash Group 1.0% Lower
44 Humanis Group -2.7% Lower
32 Heidrick & Struggles -6.4% Lower
46 HRnetOne Group / /
HR management software
50 ClickSoftware Technologies 14.0% Higher
41 The Ultimate Software 1.6% Higher
40 Kenexa -2.0% Higher
49 Saba Software -6.2% Higher
29 Kronos / /
Online recruitment
37 SEEK Limited 28.4% Higher
45 51job 28.2% Higher
47 Dice Holdings 19.0% Higher
23 Monster 5.2% Lower
34 LinkedIn 4.6% Lower
HR consulting
11 Towers Watson 6.0% Higher
33 Resources Connection 4.6% Lower
7 Aon Hewitt / /
Mercer / /
HRoot Global 50 HR Service Providers 2012 (by Net Profit Margin of Main Business)
31
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
IndustryRank 2012
Company LOGO Country ROECompared with industry average
HR service outsourcing
35 Fullcast Holdings 54.0% Higher
14 Paychex 34.2% Higher
8 CIIC 25.0% Higher
17 Impellam Group 22.0% Higher
4 ADP 20.9% Higher
48 The ReThink Group 16.9% Higher
38 Barrett Business Services 14.1% Higher
15 Insperity 12.4% Higher
39 Talent2 International 10.3% Lower
20 Chandler Macleod Group 7.9% Lower
12 Temp Holdings 6.8% Lower
Talent dispatch/lease/placement
1 Adecco 13.6% Higher
10 Robert Half International 11.4% Higher
19 TrueBlue 10.5% Higher
3 ManpowerGroup 10.1% Higher
31 On Assignment 9.8% Higher
5 Kelly Services 9.4% Higher
2 Randstad 6.2% Higher
22 CDI Corporation 5.6% Higher
13 Pasona Group 1.6% Lower
36 Corporate Resource Services -45.7% Lower
Headhunting & RPO
6 Hays 26.0% Higher
26 Sthree 24.4% Higher
18 Michael Page International 14.2% Higher
28 Robert Walters 14.1% Higher
IndustryRank 2012
Company LOGO Country ROECompared with industry average
Headhunting & RPO
21 Kforce 11.7% Higher
24 Hudson 10.2% Higher
16 Synergie SA 10.0% Higher
43 Hydrogen 10.0% Higher
42 Clarius Group 10.0% Higher
27 Korn/Ferry International 8.6% Higher
25 Meitec Corporation 7.4% Lower
30 Harvey Nash Group 7.0% Lower
32 Heidrick & Struggles -13.5% Lower
44 Humanis Group -15.0% Lower
46 HRnetOne Group /
HR management software
50 ClickSoftware Technologies 20.7% Higher
41 The Ultimate Software 5.0% Higher
40 Kenexa -1.7% Higher
49 Saba Software -16.7% Lower
29 Kronos / /
Online recruitment
37 SEEK Limited 22.6% Higher
45 51job 18.4% Higher
47 Dice Holdings 16.3% Higher
23 Monster 4.6% Lower
34 LinkedIn 1.9% Lower
HR consulting
11 Towers Watson 7.5% Higher
33 Resources Connection 6.7% Lower
7 Aon Hewitt / /
Mercer / /
HRoot Global 50 HR Service Providers 2012 (by Return on Shareholder's Equity of Main Business)
32
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
IndustryRank 2012
Company LOGO CountryAsset-debt ratio
Compared with industry average
HR service outsourcing
12 Temp Holdings 39.6% Lower
39 Talent2 International 46.8% Lower
20 Chandler Macleod Group 51.1% Lower
38 Barrett Business Services 54.4% Lower
35 Fullcast Holdings 55.1% Lower
17 Impellam Group 61.7% Higher
8 CIIC 63.6% Higher
15 Insperity 65.6% Higher
14 Paychex 75.2% Higher
4 ADP 82.4% Higher
48 The ReThink Group / /
Talent dispatch/lease/placement
22 CDI Corporation 31.8% Lower
10 Robert Half International 39.0% Lower
31 On Assignment 39.9% Lower
19 TrueBlue 47.6% Lower
13 Pasona Group 49.5% Lower
5 Kelly Services 56.2% Higher
1 Adecco 59.3% Higher
2 Randstad 62.7% Higher
3 ManpowerGroup 64.0% Higher
36 Corporate Resource Services 88.7% Higher
Headhunting & RPO
42 Clarius Group 21.6% Lower
46 HRnetOne Group 27.4% Lower
25 Meitec Corporation 35.4% Lower
27 Korn/Ferry International 38.0% Lower
IndustryRank 2012
Company LOGO CountryAsset-debt ratio
Compared with industry average
Headhunting & RPO
21 Kforce 43.1% Higher
43 Hydrogen 43.2% Higher
24 Hudson 50.4% Higher
32 Heidrick & Struggles 51.3% Higher
26 Sthree 55.6% Higher
44 Humanis Group Limited 63.3% Higher
16 Synergie SA 65.1% Higher
6 Hays / /
30 Harvey Nash Group / /
28 Robert Walters / /
18 Michael Page International / /
HR management software
50 ClickSoftware Technologies 34.8% Lower
40 Kenexa 41.9% Lower
49 Saba Software 61.8% Higher
41 The Ultimate Software 73.1% Higher
29 Kronos / /
Online recruitment
45 51job 17.7% Lower
34 LinkedIn 28.5% Lower
47 Dice Holdings 35.9% Higher
23 Monster 43.4% Higher
37 SEEK Limited 55.3% Higher
HR consulting
33 Resources Connection 21.8% Lower
11 Towers Watson 49.2% Higher
7 Aon Hewitt / /
9 Mercer / /
HRoot Global 50 HR Service Providers 2012 (by Asset-Debt Ratio of Main Business)
33
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
IndustryRank 2012
Company LOGO Country Current ratioCompared with industry average
HR service outsourcing
12 Temp Holdings 2.3 Higher
35 Fullcast Holdings 1.7 Higher
38 Barrett Business Services 1.6 Higher
8 CIIC 1.5 Higher
39 Talent2 International 1.3 Equal
15 Insperity 1.3 Equal
17 Impellam Group 1.1 Lower
14 Paychex 1.1 Lower
4 ADP 1.1 Lower
20 Chandler Macleod Group 0.9 Lower
48 The ReThink Group / /
Talent dispatch/lease/placement
19 TrueBlue 2.5 Higher
22 CDI Corporation 2.5 Higher
31 On Assignment 2.3 Higher
10 Robert Half International 2.1 Higher
13 Pasona Group 1.8 Higher
5 Kelly Services 1.6 Lower
3 ManpowerGroup 1.3 Lower
2 Randstad 1.3 Lower
1 Adecco 1.2 Lower
36 Corporate Resource Services 0.7 Lower
Headhunting & RPO
25 Meitec Corporation 3.6 Higher
46 HRnetOne Group 3.6 Higher
42 Clarius Group 2.4 Higher
27 Korn/Ferry International 2.3 Higher
IndustryRank 2012
Company LOGO Country Current ratioCompared with industry average
Headhunting & RPO
21 Kforce 2.2 Higher
24 Hudson 2.0 Lower
32 Heidrick & Struggles 1.7 Lower
26 Sthree 1.6 Lower
43 Hydrogen 1.5 Lower
16 Synergie SA 1.3 Lower
44 Humanis Group 0.5 Lower
6 Hays / /
18 Michael Page International / /
28 Robert Walters / /
30 Harvey Nash Group / /
HR management software
50 ClickSoftware Technologies 3.1 Higher
40 Kenexa 1.5 Lower
41 The Ultimate Software 1.1 Lower
49 Saba Software 0.9 Lower
29 Kronos / /
Online recruitment
45 51job 5.1 Higher
34 LinkedIn 3.2 Higher
47 Dice Holdings 1.0 Lower
23 Monster 0.9 Lower
37 SEEK Limited 0.7 Lower
HR consulting
33 Resources Connection 3.7 Higher
11 Towers Watson 1.4 Lower
7 Aon Hewitt / /
Mercer / /
HRoot Global 50 HR Service Providers 2012 (by Current Ratio of Main Business)
34
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
IndustryRank 2012
Company LOGO CountryTimes interest earned
Compared with industry average
HR service outsourcing
4 ADP 225.7 Higher
8 CIIC 112.2 Higher
35 Fullcast Holdings 28.2 Lower
48 The ReThink Group 27.0 Lower
39 Talent2 International 15.5 Lower
17 Impellam Group 15.3 Lower
20 Chandler Macleod Group 6.4 Lower
12 Temp Holdings / /
14 Paychex / /
15 Insperity / /
38 Barrett Business Services / /
Talent dispatch/lease/placement
19 TrueBlue 42.1 Higher
13 Pasona Group 15.1 Lower
31 On Assignment 14.8 Lower
3 ManpowerGroup 14.8 Lower
2 Randstad 11.5 Lower
1 Adecco 10.7 Lower
36 Corporate Resource Services 0.2 Lower
5 Kelly Services / /
10 Robert Half International / /
22 CDI Corporation / /
Headhunting & RPO
18 Michael Page International 132.3 Higher
28 Robert Walters 47.6 Higher
27 Korn/Ferry International 45.9 Higher
21 Kforce 44.3 Higher
IndustryRank 2012
Company LOGO CountryTimes interest earned
Compared with industry average
Headhunting & RPO
6 Hays 21.0 Lower
16 Synergie SA 19.7 Lower
30 Harvey Nash Group 16.8 Lower
24 Hudson 15.8 Lower
25 Meitec Corporation / /
26 Sthree / /
32 Heidrick & Struggles / /
42 Clarius Group / /
43 Hydrogen / /
44 Humanis Group / /
46 HRnetOne Group / /
HR management software
41 The Ultimate Software 41.3 Higher
40 Kenexa 1.1 Lower
29 Kronos / /
49 Saba Software / /
50 ClickSoftware Technologies / /
Online recruitment
47 Dice Holdings 39.2 Higher
34 LinkedIn 8.7 Lower
23 Monster 8.3 Lower
37 SEEK Limited / /
45 51job / /
HR consulting
33 Resources Connection 111.5 Higher
11 Towers Watson 47.7 Lower
7 Aon Hewitt / /
Mercer / /
HRoot Global 50 HR Service Providers 2012 (by Times Interest Earned of Main Business)
35
Company name in Chinese:
德科Company name in English:
Adecco Group
Headquarters: Geneva, Switzerland Country: Switzerland
Established: 1957 Website: http://www.adecco.com
Main Business: Talent Dispatch/Lease/ PlacementAnnual revenue of 2011:
28,567 million dollars
Stock Exchange:New York, Pairs, Switzerland Stock Exchange
Stock Code: ADEN/ADE
About:
Company Profile
Operating profit Net profit Pre-tax profit Shareholders' equity
1,061 723 954 5,299
Adecco Inc
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
NO.1
The Adecco Group (SWX: ADEN; EURONEXT: ADE) is the world’s leading
provider of HR solutions. Adecco has over 5,500 offices in over 60 countries,
with over 33,000 employees. Every day, Adecco provides 750,000 employees
and 100,000 companies headhunting services of middle and senior management
positions, temporary staffing, permanent placement, outsourcing, outplacement, training and
consulting. Founded in 1957, headquartered in Switzerland, Adecco (SWX: ADEN; EURONEXT: ADE) is
placed no.387 of Global Fortune 500 companies in the fiscal year 2011.
Total assets by the end of 2011 Average total assets Current assets Current liabilities
13,006 12,445 6,512 5,257
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
5,179 4,959 7,707 99
Indicator RatioCompared with industry average
Net profit margin 2.5% Higher
ROE 13.6% Higher
Debt-asset ratio 59.3% Higher
Current ratio 1.2 Lower
TIE 10.7 Lower
Indicator RatioCompared with industry average
Revenue growth rate
15.1% Lower
Total turnover ratio 2.3 Lower
Accounts receivable turnover ratio
5.8 Lower
ROA 5.8% Higher
Operating margin 3.7% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
36
Operating profit Net profit Pre-tax profit Shareholders' equity
347 249 324 4,031
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
10,810 10,115 4,870 3,791
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
4,399 4,100 6,779 23.0
Indicator RatioCompared with industry average
Net profit margin 1.1% Lower
ROE 6.2% Lower
Debt-asset ratio 62.7% Higher
Current ratio 1.3 Lower
TIE 11.5 Lower
Indicator RatioCompared with industry average
Revenue growth rate
19.6% Lower
Total turnover ratio 2.2 Lower
Accounts receivable turnover ratio
5.5 Lower
ROA 2.5% Lower
Operating margin 1.5% Lower
Company name in Chinese:
任仕达Company name in English:
Randstad Holding NV
Headquarters: Amsterdam, Netherlands Country: Netherlands
Established: 1960 Website: http://www.randstad.com
Main Business: Talent Dispatch/Lease/ PlacementAnnual revenue of 2011:
22,560 million dollars
Stock Exchange: Amsterdam Stock Exchange Stock Code: RAND
About:
Randstad Holding NVNO.2
Randstad Holding NV (AMS:RAND), founded in 1960 and headquartered in Amsterdam, the Netherlands, is a listed company in New York Stock Exchange. Starting as a talent dispatch company in the 1960s, Randstad Group has been developed into a human resources service
transnational company that covers over 40 countries worldwide and over 4100 branches. The core business of the group includes: the services of recruitment of professional staff, flexible recruitment, dispatch of professional staff, resident services and integrated human resources service solutions. Randstad Group entered Chinese market in 2006, and currently it has branches in Beijing, Shanghai, Guangzhou, Shenzhen,Suzhou and other cities. Each year it successfully recruited more than thousands of senior management personnel for the Chinese enterprises, and manage tens of thousands of dispatched and outsourced employees. Randstad had an operating revenue of 225, 60 million dollars, ranking 489 in Fortune Global 500 in 2012.
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
37
Company name in Chinese:
万宝盛华Company name in English:
ManpowerGroup
Headquarters: Wisconsin, United States of America Country: United States of America
Established: 1948 Website: http://www.manpowergroup.com
Main Business: Talent Dispatch/Lease/PlacementAnnual revenue of 2011:
22,006 million dollars
Stock Exchange: New York Stock Exchange Stock Code: MAN
About:
ManpowerGroupNO.3
Manpower Company (NYSE:MAN), founded in 1948, is a world leader in global pioneering human resources solutions, creates and delivers services to help customers to achieve their goals on business and human resources objectives and meanwhile enhances customers’competitiveness. With annual turnover of 22 billion USD, Manpower provides a series of services covering the whole employment life cycle and business cycle to employers, including talents searching and selecting, temporary and contractual dispatch services,
employee assessment and selection, training service, outplacement service, as well as outsourcing and consulting services. Manpower has the largest service network in global human resources service industry, and its worldwide network of nearly 3,900 offices in 80 countries and territories enables the company to meet the needs of its 400,000 clients per year. In 1994, for the first time Manpower developed its business to Great China, and presently it has over 500 professional recruiters in 22 main cities in Chinese Mainland. In Chinese mainland, it has customers of over 3500 transnational companies and local companies and has over 500,000 medium-and-high-level urgently-needed talents. It ranked 500 in Fortune Global 500 in 2012.
Operating profit Net profit Pre-tax profit Shareholders' equity
524 252 480 2,483
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
6,900 6,815 4,991 3,762
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
4,181 4,013 4,416 35.5
Indicator RatioCompared with industry average
Net profit margin 1.1% Lower
ROE 10.1% Higher
Debt-asset ratio 64.0% Higher
Current ratio 1.3 Lower
TIE 14.8 Lower
Indicator RatioCompared with industry average
Revenue growth rate
16.6% Lower
Total turnover ratio 3.2 Lower
Accounts receivable turnover ratio
5.5 Lower
ROA 3.7% Lower
Operating margin 2.4% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
38
Company name in Chinese:
安德普翰Company name in English:
Automatic Data Processing, Inc.
Headquarters: New Jersey, United States of America Country: United States of America
Established: 1949 Website: http://www.adp.com
Main Business: Human Resource OutsourcingAnnual revenue of 2011:
9,880 million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: ADP
About:
ADPNO.4
Automatic Data Processing, Inc. (ADP) (NASDAQ:ADP), founded in 1949, with annual income of nearly 10 billion USD and 570, 000 customers all over the world, is one of the world largest outsourcing solution providers. With nearly 60 years’ senior experience in the industry, ADP provides the most comprehensive human
resources, remuneration, taxes and welfare management solutions in the industry. ADP also provides world’s leading integrated computer information solutions to global sedan, truck, motorcycle, ship and recreational vehicle dealers. In 2006, ADP entered Chinese market and began to provide world first-class human resources services and dealer services to companies in China through products of GlobalView® and Autoline®. In 2009, ADP successfully purchased China Link with an aim to bring more comprehensive localized human resources outsourcing solutions to Chinese market.
Operating profit Net profit Pre-tax profit Shareholders' equity
1,933 1,254 1,933 6,010
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
34,238 30,550 28,584 26,787
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
1,365 1,246 28,228 8.6
Indicator RatioCompared with industry average
Net profit margin 13.4% Higher
ROE 20.9% Higher
Debt-asset ratio 82.4% Higher
Current ratio 1.1 Lower
TIE 225.7 Higher
Indicator RatioCompared with industry average
Revenue growth rate
10.7% Lower
Total turnover ratio 0.3 Lower
Accounts receivable turnover ratio
7.5 Lower
ROA 4.1% Lower
Operating margin 19.6% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
39
Company name in Chinese:
上海必胜人力资源有限公司Company name in English:
Kelly Services
Headquarters: Michigan, United States of America Country: United States of America
Established: 1946 Website: http://www.kellyservices.com
Main Business: Talent Dispatch/Lease/ Placement Annual revenue of 2011:
5,551 million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: KELYA,KELYB
About:
Kelly ServicesNO.5
Kelly Services(NASDAQ: KELYA) founded in 1946, headquartered in Michigan, the USA. As the world’s leading HR solutions provider and workforce management service consulting firm, Kelly Services can meet the wide range and cross-departmental HR management
demands of enterprises, including office management, marketing, finance, engineering, law, science, IT, education, and outsourcing consulting. Kelly Services has 2,600 branches in 37 countries and provides job opportunities for over 550,000 people every year. It provides services for over 90% of the Fortune Top 500 companies. It entered China since 2002. Its service network covers Beijing, Shanghai, Guangzhou, Suzhou, Chengdu, Nanchang, Tianjin, Shenzhen and Hong Kong. Kelly Services China provides all-rounded HR solutions, including middle- and senior-level talent selection, outsourcing, and third-party management, for famous enterprises.
Operating profit Net profit Pre-tax profit Shareholders' equity
58 64 58 676
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
1,542 1,455 1,115 698
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
945 878 866 /
Indicator RatioCompared with industry average
Net profit margin 1.1% Lower
ROE 9.4% Higher
Debt-asset ratio 56.2% Higher
Current ratio 1.6 Lower
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
12.1% Lower
Total turnover ratio 3.8 Higher
Accounts receivable turnover ratio
6.3 Lower
ROA 4.4% Higher
Operating margin 1.0% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
40
Company name in Chinese:
瀚纳仕Company name in English:
Hays plc
Headquarters: London, The United Kingdom Country: The United Kingdom
Established: 1867 Website: http://www.haysplc.com
Main Business: Headhunting&RPOAnnual revenue of 2011:
5,222 million dollars
Stock Exchange: London Stock Exchange Stock Code: HAS
About:
HaysNO.6
Hays plc(LON:HAS)is a United Kingdom-based recruitment group engaged
in the provision of specialist recruitment activities. As a professional human
resources consulting service provider, Hays(LON:HAS), headquartered in Great
Britain, is the largest headhunting company in Great Britain. Hays has 7,620 staff operating from 255 offices in 31
countries . Hays has market-leading positions in the UK, Asia Pacific, Continental Europe and Latin America. Hays is the
largest professional recruitment consulting company in Asia Pacific and it has set up 45 branches in Asia Pacific. In 2010,
Hays declared the strategic measures of entering Chinese market which aims to become Chinese largest recruitment
and consulting company, expects to rapidly expand its scale on the basis of its existing three subsidiaries in China in the
next five years, and increase its headhunting consults to 300 from the current number of 80.
Operating profit Net profit Pre-tax profit Shareholders' equity
183 82 171 315
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
1,409 1,308 1,409 /
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
841 734 / 7.5
Indicator RatioCompared with industry average
Net profit margin 1.6% Lower
ROE 26.0% Higher
Debt-asset ratio / /
Current ratio / /
TIE 21.0 Lower
Indicator RatioCompared with industry average
Revenue growth rate
25.7% Higher
Total turnover ratio 4.0 Lower
Accounts receivable turnover ratio
7.1 Lower
ROA 6.3% Higher
Operating margin 3.5% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
41
Company name in Chinese:
怡安翰威特Company name in English:
AON Hewitt
Headquarters: Chicago, United States of America Country: United States of America
Established: 1982 Website: http://www.aonhewitt.com/
Main Business: HR ConsultingAnnual revenue of 2011:
4,501 million dollars
Stock Exchange: / Stock Code: /
About:
AON HewittNO.7
In 2010, Aon Consulting mergered with Hewitt Associates to establish Aon Hewitt.
Aon Hewitt is the world largest comprehensive human resources outsourcing and
human resources management consulting company, which carries out business in
90 countries and territories with 29,000 employees and which had 4.3 billion joint income in 2010. Aon
Hewitt provides consulting, remuneration and welfare management services to more than half of world
top 500 companies. Aon Hewitt’s headquarter in China is located in Shanghai, and it has 6 offices and
over 300 staff in Shanghai, Beijing, Guangzhou, Shenzhen, Chengdu and Hongkong in Great China, which
plays a leading role in human resources management consulting field in China.
Operating profit Net profit Pre-tax profit Shareholders' equity
448 / / /
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
/ / / /
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
/ / / /
Indicator RatioCompared with industry average
Net profit margin / /
ROE / /
Debt-asset ratio / /
Current ratio / /
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
113.2% /
Total turnover ratio / /
Accounts receivable turnover ratio
/ /
ROA / /
Operating margin 10.0% /
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
42
Company name in Chinese:
中国国际技术智力合作公司Company name in English:
China International Intellectech Corp.
Headquarters: Beijing, China Country: China
Established: 1987 Website: http://www.ciic.com.cn
Main Business: Human Resource OutsourcingAnnual revenue of 2011:
4,484 million dollars
Stock Exchange: / Stock Code: /
About:
China International Intellectech CorpNO.8
Founded in 1987, China International Intellectech Corporation (CIIC) is one of the state-owned backbone enterprises under the direct management of the Chinese Central Government. Headquartered in Beijing, it has 87 subsidiaries and branches focusing on international cooperation in the fields of economy, technology and talent in China and other 76 countries and regions around the world. Keeping abreast of the latest development of knowledge-powered productivity amid the global economic integration, the mega trends of structural change and transfer of worldwide service sector as well as complete outsourcing especially
offshore arrangements, and catering for China’s demands for restructuring of service industry and growing of new economic paradigms, CIIC has been building its core competence in the field of intellectual services, standing out as the leading HR service provider which demonstrates proven competitiveness and influence in talents, resources, networks, scale and experience. Furthermore, it is extending its expertise to new fields like investment and trading services. CIIC has becoming a newly exploring enterprise with its high competence and leading advantages. In 2011, CIIC’s operating income was 22.2 billion RMB and ranked the No.336 in top 500 enterprises in China in 2011.
Operating profit Net profit Pre-tax profit Shareholders' equity
55 47 65 212
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
582 / 554 370
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
31 / 370 1.0
Indicator RatioCompared with industry average
Net profit margin 1.1% Lower
ROE 22.4% Higher
Debt-asset ratio 63.6% Higher
Current ratio 1.5 Higher
TIE 112.2 Higher
Indicator RatioCompared with industry average
Revenue growth rate
33.4% Higher
Total turnover ratio 8.4 Higher
Accounts receivable turnover ratio
152.2 Higher
ROA 8.2% Higher
Operating margin 1.2% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
43
Company name in Chinese:
美世Company name in English:
Mercer
Headquarters: New York, United States Country: United States
Established: 1937 Website: http://www.mercer.com
Main Business: HR ConsultingAnnual revenue of 2011:
3,782 million dollars
Stock Exchange: New York, Chicago, London Stock Exchange Stock Code: MMC
About:
Mercer, founded in 1937 and headquartered in America, is a world leading consulting outsourcing and investment service provider, and is world largest human resources management consulting company and world largest benefits outsourcing provider with
25,000 customers. Mercer helps its customers to maximally enhance performance of their staff’s health, benefits and retirement plan, and optimize labor force performance while managing costs. Mercer also provides customized management, technical and overall benefits outsourcing solutions. The investment services of Mercer include world leading design and management of investment, consulting and retirement as well as investment management of multiple managers. Mercer has over 20,000 employees in over 40 countries. As a wholly-owned subsidiaries of MMC, Mercer together with Marsh, Kroll and Guy Carpenter provides overall services to customers. Mercer entered Chinese market in 1995, and currently it has 7 branches in Beijing, Shanghai, Guangzhou, Shenzhen, Dalian, Hong Kong and Taiwan with over 600 consultants and over 3,000 customers in China.
MercerNO.9
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
44
Company name in Chinese:
罗致恒富Company name in English:
Robert Half International Inc.
Headquarters: California, United States of America Country: United States of America
Established: 1948 Website: http://www.rhi.com
Main Business: Talent Dispatch/Lease/ PlacementAnnual revenue of 2011:
3,777 million dollars
Stock Exchange: New York Stock Exchange Stock Code: RHI
About:
Robert Half Internati onal Inc. (NYSE: RHI)provides specialized staffing and risk consulting services through such divisions as Accountemps, Robert Half Finance & Accounti ng, Offi ceTeam, Robert Half Technology, Robert Half Management Resources, Robert Half Legal, The
Creative Group, and Protiviti. Through its Accountemps, Robert Half Finance & Accounting, and Robert Half Management Resources divisions, is a provider of temporary, full-ti me, and project professionals in the fields of accounting and finance. Office Team specializes in temporary administrative support personnel. Robert Half Technology provides information technology professionals. Robert Half Legal provides temporary, project, and full-time staffing of attorneys and specialized support personnel within law firms and corporate legal departments. The Creati ve Group provides project staffing in the advertising, marketing, and Web design fields. Protiviti is a global business consulting and internal audit firm.
Robert Half International Inc.NO.10
Operating profit Net profit Pre-tax profit Shareholders' equity
250 150 250 1,312
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
1,312 1,293 1,007 473
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
493 458 511 /
Indicator RatioCompared with industry average
Net profit margin 4.0% Higher
ROE 11.4% Lower
Debt-asset ratio 39.0% Higher
Current ratio 2.1 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
19.0% Lower
Total turnover ratio 2.9 Lower
Accounts receivable turnover ratio
8.2 Higher
ROA 11.6% Higher
Operating margin 6.6% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
45
Company name in Chinese:
韬睿惠悦Company name in English:
Towers Watson & Co
Headquarters: NewYork, United States of America Country: United States of America
Established: 2010 Website: http://www.towerswatson.com
Main Business: HR ConsultingAnnual revenue of 2011:
3,259 million dollars
Stock Exchange: New York Stock Exchange Stock Code: TW
About:
Towers Watson & Co. (NYSE:TW) was established through equal merger of Towers Perrin and Watson Wyatt Worldwide in Jan.2010. Towers Watson is a leading worldwide professional consulting service company
and it helps improve companies’ operation performance by efficient management of staff, finance and risks. Towers Watson is headquartered in New York, America with 14,000 staff in 34 countries all over the world and it is specified in enterprise solutions and assists enterprises in improving their operation performance, and it has formed professional advantages in fields of staff benefit plans, talents management, remuneration and incentive plan, risks and investment management. Towers Watson currently has 7 offices in Great China, which are respectively in Shanghai, Beijing, Shenzhen, Guangzhou, HongKong, Taipei and Wuhan.
Towers Watson & CoNO.11
Operating profit Net profit Pre-tax profit Shareholders' equity
313 194 327 2,592
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
5,099 4,836 1,651 1,178
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
779 708 2,507 7.0
Indicator RatioCompared with industry average
Net profit margin 6.0% Higher
ROE 7.5% Higher
Debt-asset ratio 49.2% Lower
Current ratio 1.4 Lower
TIE 47.7 Higher
Indicator RatioCompared with industry average
Revenue growth rate
36.5% Lower
Total turnover ratio 0.7 Lower
Accounts receivable turnover ratio
4.6 Higher
ROA 4.0% Higher
Operating margin 9.6% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
46
Company name in Chinese:
/Company name in English:
Temp Holdings
Headquarters: Tokyo Country: Japan
Established: 2008 Website: http://www.temp-holdings.co.jp/
Main Business: Human Recourses OutsourcingAnnual revenue of 2011:
3,032 million dollars
Stock Exchange: Tokyo Stock Exchange Stock Code: 2181
About:
Temp Holdings (TYO: 2181) focused on Management planning,
administration, and operations related to subsidiary and group
companies that handle temporary staffing and placement services. Founded in 2008, listed
on the Tokyo Stock Exchange, with total assets of 20 billion yen, 5,061 employees and
258 offices throughout Japan, also 13 offices in Los Angeles, Seattle, Shanghai, Suzhou,
Guangzhou, Shenzhen, Hong Kong, Taiwan, South Korea, Singapore, Indonesia.
Temp HoldingsNO.12
Operating profit Net profit Pre-tax profit Shareholders' equity
106 45 / 662
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
1,125 1,029 942 409
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
/ / 445 /
Indicator RatioCompared with industry average
Net profit margin 1.5% Lower
ROE 6.8% Lower
Debt-asset ratio 39.6% Higher
Current ratio 2.3 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
9.4% Lower
Total turnover ratio 2.9 Equal
Accounts receivable turnover ratio
/ /
ROA 4.4% Lower
Operating margin 3.5% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
47
Company name in Chinese:
保圣那Company name in English:
Pasona Group
Headquarters: Tokyo Country: Japan
Established: 1976 Website: http://www.pasonagroup.co.jp/
Main Business: Talent Dispatch/Lease/PlacementAnnual revenue of 2011:
2,324 million dollars
Stock Exchange: Tokyo Stock Exchange Stock Code: 2168
About:
Pasona Group (Tokyo Stock Exchange: 2168), founded in 1976, is
a provider of human resources solutions which provide temporary
employees dispatched, human resources consulting, corporate recruitment, job outsourcing,
employee life solutions, knowledge sharing service. Listed on the Tokyo Stock Exchange.
Currently, the Group’s total assets value 5 billion yen, and Pasona value 3 billion yen in
assets.
Pasona GroupNO.13
Operating profit Net profit Pre-tax profit Shareholders' equity
32 5 32 333
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
717 762 577 329
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
239 225 454 2.3
Indicator RatioCompared with industry average
Net profit margin 0.2% Lower
ROE 1.6% Lower
Debt-asset ratio 49.5% Lower
Current ratio 1.8 Higher
TIE 15.1 Lower
Indicator RatioCompared with industry average
Revenue growth rate
3.0% Lower
Total turnover ratio 3.0 Lower
Accounts receivable turnover ratio
10.3 Lower
ROA 0.7% Lower
Operating margin 1.4% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
48
Company name in Chinese:
/Company name in English:
Paychex
Headquarters: New York, United States of America Country: United States of America
Established: 1971 Website: http://www.paychex.com
Main Business: Human Resource OutsourcingAnnual revenue of 2011:
2,230 million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: PAYX
About:
Paychex, Inc.(NASDAQ:PAYX) is a provider of payroll, human resource and benefits outsourcing solutions for small to medium-sized businesses. As of May 31, 2009, the Company serviced approximately 554,000 clients. As of May 31, 2009,
it serviced approximately 1,600 clients in Germany through its offices. It offers a portfolio of services and products that allow its clients to meet their diverse payroll and human resource needs. These include payroll processing, payroll tax administration services, employee payment services, regulatory compliance services (new-hire reporting and garnishment processing), human resource outsourcing services, retirement services administration, health and benefits services, workers’ compensation insurance services, time and attendance solutions and other human resource services and products. In October 2009, the Company announced the sale of Stromberg, a time and attendance company serving mid- to large-sized businesses, to Kronos Incorporated.
Paychex, IncNO.14
Operating profit Net profit Pre-tax profit Shareholders' equity
854 548 860 1,605
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
6,480 5,937 5,076 4,746
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
173 167 4,875 /
Indicator RatioCompared with industry average
Net profit margin 25.1% Lower
ROE 34.2% Higher
Debt-asset ratio 75.2% Higher
Current ratio 1.1 Lower
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
7.0% Lower
Total turnover ratio 0.4 Lower
Accounts receivable turnover ratio
13.1 Lower
ROA 0.7% Lower
Operating margin 38.3% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
49
Company name in Chinese:
/Company name in English:
Insperity Inc
Headquarters: Texas, United States of America Country: United States of America
Established: 1986 Website: http://www.administaff.com
Main Business: Human Resource OutsourcingAnnual revenue of 2011:
1,976 million dollars
Stock Exchange: New York Stock Exchange Stock Code: NSP
About:
Insperity, Inc. (NYSE: NSP), formerly Administaff, Inc., is a provider of human resources (HR) and business performance solutions for the United State’s businesses. The Company provides a range of human resource and business solutions. The Company’s
primary services include workforce optimization, MidMarket solutions, performance management, expense management, time and attendance, organizational planning, recruiting services, employment screening, retirement services, business insurance and technology services. The Company’s workforce optimization services include administrative services, employee benefits, worker’s compensation, payroll, HR support and compensation and Government compliance. Its recruiting services include recruiting and hiring, and employee retention. MidMarket solution includes administrative relief. The Company’s employment screening includes background checks and profile screening.
Insperity IncNO.15
Operating profit Net profit Pre-tax profit Shareholders' equity
57 30 860 245
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
712 517 523 396
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
174 172 467 /
Indicator RatioCompared with industry average
Net profit margin 1.5% Lower
ROE 12.4% Higher
Debt-asset ratio 65.6% Higher
Current ratio 1.3 Equal
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
14.9% Lower
Total turnover ratio 2.6 Higher
Accounts receivable turnover ratio
3.8 Lower
ROA 5.9% Higher
Operating margin 2.9% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
50
Company name in Chinese:
/Company name in English:
Synergie SA
Headquarters: / Country: France
Established: / Website:http://www.synergie.fr/group-uk-
intro.php
Main Business: Headhunting & RPOAnnual revenue of 2011:
1,875 million dollars
Stock Exchange: NYSE Euronext(Paris)Exchange Stock Code: SDG
About:
Insperity, Inc. (NYSE: NSP), formerly Administaff, Inc., is a provider of human resources (HR) and business performance solutions for the United State’s businesses. The Company provides a range of human resource and business solutions. The Company’s primary services include workforce optimization, MidMarket solutions, performance management, expense management, time and attendance, organizational planning, recruiting services, employment screening, retirement services,
business insurance and technology services. The Company’s workforce optimization services include administrative services, employee benefits, worker’s compensation, payroll, HR support and compensation and Government compliance. Its recruiting services include recruiting and hiring, and employee retention. MidMarket solution includes administrative relief. The Company’s employment screening includes background checks and profile screening.
Synergie SANO.16
Operating profit Net profit Pre-tax profit Shareholders' equity
57 25 56 249
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
715 715 563 432
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
499 491 466 3.0
Indicator RatioCompared with industry average
Net profit margin 1.3% Lower
ROE 10.0% Higher
Debt-asset ratio 65.1% Higher
Current ratio 1.3 Lower
TIE 19.7 Lower
Indicator RatioCompared with industry average
Revenue growth rate
14.9% Lower
Total turnover ratio 2.6 Higher
Accounts receivable turnover ratio
3.8 Lower
ROA 3.5% Lower
Operating margin 2.9% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
51
Company name in Chinese:
/Company name in English:
Impellam Group plc
Headquarters: Luton, United Kingdom Country: United Kingdom
Established: / Website: http://www.impellam.com/
Main Business: Human Resource OutsourcingAnnual revenue of 2011:
1,757 million dollars
Stock Exchange: London Stock Exchange Stock Code: IPEL
About:
Impellam Group plcNO.17
Impellam Group(LON:IPEL) is a leading provider of human capital services, including innovative solutions for the
workforce, business process outsourcing (BPO), expertise in technical, professional and medical talent, flexible
workforce consulting, staffing and recruitment. The Group, trading on AIM, conducts business primarily in the UK
and the US, with smaller operations in Australia, Ireland, New Zealand and mainland Europe. The Company has
five segments: Healthcare, UK Commercial, UK Professional & Technical, US Staffing and Support Services. The Company’s Healthcare
Staffing business includes brands like Medacs Healthcare and Chrysalis Homecare. The UK Commercial Staffing segment is a provider of
specialised temporary and permanent recruitment services to a portfolio of public and private sector clients. The UK Professional & Technical
brands provide permanent, temporary and contract recruitment services. The US Staffing brands provide recruitment services ranging from
temporary staffing to permanent placement. The category of Support Services brands includes facilities services, event support services,
retail merchandising services, shopfitting and procurement management. The Group employees nearly 6,000 people, including 2,200
managers and consultants and more than 3,800 support services workers, across a network of 230 branch and regional offices.
Operating profit Net profit Pre-tax profit Shareholders' equity
54 44 51 201
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
524 525 336 295
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
302 304 323 3.6
Indicator RatioCompared with industry average
Net profit margin 2.5% Lower
ROE 22.0% Higher
Debt-asset ratio 61.7% Higher
Current ratio 1.1 Lower
TIE 15.3 Lower
Indicator RatioCompared with industry average
Revenue growth rate
2.2% Lower
Total turnover ratio 3.3 Higher
Accounts receivable turnover ratio
5.8 Lower
ROA 8.4% Higher
Operating margin 3.1% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
52
Company name in Chinese:
米高蒲志国际Company name in English:
Michael Page International plc
Headquarters: London, The United Kingdom Country: The United Kingdom
Established: 1976 Website:http://www.michaelpageinternational.
com
Main Business: Headhunting & RPOAnnual revenue of 2011:
1,635million dollars
Stock Exchange: New York Stock Exchange Stock Code: MPI
About:
Michael Page International plcNO.18
Michael Page International (LON:MPI) was established in London in 1976,
and it is the leading recruitment consulting institution to represent the high-
end employers to be engaged in the professional recruitment business for
long-term, contractual and temporary posts. Michael Page International has
162 offices in 34 countries in the world. Michael Page International is listed on board of London Stock
Exchange, annual turnover is over 1 billion US Dollar. And it set up the first office in Shanghai, China in
2003. At present, Michael Page International has its offices in all main commercial centers of the world,
including Hong Kong, London, New York, Paris, Tokyo, Toronto, Singapore and Sydney.
Operating profit Net profit Pre-tax profit Shareholders' equity
138 102 134 281
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
1,547 1,495 412 /
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
304 521 / 1.0
Indicator RatioCompared with industry average
Net profit margin 5.6% Lower
ROE 14.2% Higher
Debt-asset ratio / /
Current ratio / /
TIE 132.3 Higher
Indicator RatioCompared with industry average
Revenue growth rate
27.2% Higher
Total turnover ratio 1.1 Lower
Accounts receivable turnover ratio
2.2 Lower
ROA 6.1% Lower
Operating margin 8.4% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
53
Company name in Chinese:
/Company name in English:
TrueBlue
Headquarters: New York Country: America
Established: 1989 Website: http://www.trueblueinc.com
Main Business: Talent Dispatch/Lease/ PlacementAnnual revenue of 2011:
1,316 million dollars
Stock Exchange: NYSE Stock Code: TBI
About:
TrueBlueNO.19
TrueBlue, Inc. is the leading provider of blue-collar staffing. In 2009, TrueBlue
connected approximately 300,000 people to work through the following brands: Labor
Ready, Spartan Staffing, CLP Resources, PlaneTechs, and Centerline, and served
approximately 175,000 businesses in the services, retail, wholesale, manufacturing,
transportation, and construction industries. The TrueBlue family of companies provides individuals with
opportunities for growth and customers with the help they need to succeed in today’s competitive
environment.
Operating profit Net profit Pre-tax profit Shareholders' equity
48 31 49 294
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
561 553 281 112
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
154 134 267 1.2
Indicator RatioCompared with industry average
Net profit margin 2.3% Lower
ROE 10.5% Higher
Debt-asset ratio 47.6% Lower
Current ratio 2.5 Higher
TIE 42.1 Higher
Indicator RatioCompared with industry average
Revenue growth rate
14.5% Lower
Total turnover ratio 2.4 Lower
Accounts receivable turnover ratio
9.8 Lower
ROA 5.6% Higher
Operating margin 3.6% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
54
Company name in Chinese:
/Company name in English:
Chandler Macleod Group Limited
Headquarters: Sydney, Australia Country: Australia
Established: / Website: http://www.chandlermacleod.com
Main Business: OutsourcingAnnual revenue of 2011:
1,168 million dollars
Stock Exchange: Australian Securities Exchange Stock Code: CMG
About:
Chandler Macleod Group LimitedNO.20
Chandler Macleod Group Limited (ASX:CMG) is engaged in the business of human resource (HR) outsourcing, recruitment and consulting services. As of June 30, 2010, it offered complete and fully integrated recruitment and HR outsourcing services across blue-collar, white-collar, executive and professional
recruitment and contracting. It also offered consulting services encompassing psychometric assessment, management, organisational development, executive coaching, outplacement, career transition, talent management, and redeployment. Its segments consist of: Workforce, which includes ready workforce, forstaff aviation, Chandler Macleod health, providing tradespeople, semi-skilled and unskilled labour recruitment for the industrial sector; Recruitment that provides permanent and temporary recruitment services; Consulting that provides HR consulting and training; OCG, which is a New Zealand-based white collar and information technology provider, and CMyPeople, which is a web enabled assessment tool.
Operating profit Net profit Pre-tax profit Shareholders' equity
29 12 27 152
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
311 261 136 150
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
127 105 159 5.0
Indicator RatioCompared with industry average
Net profit margin 1.0% Lower
ROE 7.9% Lower
Debt-asset ratio 51.1% Lower
Current ratio 0.9 Lower
TIE 6.4 Lower
Indicator RatioCompared with industry average
Revenue growth rate
43.0% Higher
Total turnover ratio 4.5 Higher
Accounts receivable turnover ratio
11.1 Lower
ROA 4.6% Lower
Operating margin 2.5% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
55
Company name in Chinese:
/Company name in English:
Kforce Inc.
Headquarters: Florida, United States of America Country: United States of America
Established: 1966 Website: http://www.kforce.com
Main Business: Recruiting/HeadhuntingAnnual revenue of 2011:
1,111million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: KFRC
About:
Kforce Inc.NO.21
Kforce Inc. (NASDAQ:KFRC) is a provider of professional and technical specialty staffing services and solutions. The Company provides its clients staffing services and solutions through four operating segments: Technology
(Tech), Finance and Accounting (FA), Health and Life Sciences (HLS) and Government Solutions (GS). Kforce organizes and manages its FA and Tech business units along regional market lines in Atlantic, North and Western markets. The HLS and GS segments are organized and managed by specialty because of the operating characteristics of each business. Kforce’s staffing services consist of Flex and Search. In April 2009, Kforce Government Solutions (KGS) and dNovus RDI merged to provide a spectrum of solutions and services to government enterprises.
Operating profit Net profit Pre-tax profit Shareholders' equity
45 27 43 233
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
410 400 186 83
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
175 165 177 1.0
Indicator RatioCompared with industry average
Net profit margin 2.4% Higher
ROE 11.7% Higher
Debt-asset ratio 43.1% Higher
Current ratio 2.2 Higher
TIE 44.3 Higher
Indicator RatioCompared with industry average
Revenue growth rate
12.1% Lower
Total turnover ratio 2.8 Higher
Accounts receivable turnover ratio
6.8 Higher
ROA 6.8% Higher
Operating margin 4.0% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
56
Company name in Chinese:
/Company name in English:
CDI Corporation
Headquarters: Philadelphia, United States of America Country: United States of America
Established: 1950 Website: http://www.cdicorp.com/
Main Business: Talent DispatchAnnual revenue of 2011:
1,060 million dollars
Stock Exchange: New York Stock Exchange Stock Code: CDI
About:
CDI CorporationNO.22
CDI Corp. (NYSE:CDI) provides engineering and information technology outsourcing and
professional staffing services to its customers. The Company provides project outsourcing services
for its customers’ engineering, information technology and project management needs, staffing
services to augment its customers’ workforces and a range of professional services to meet
its customers’ permanent placement needs. The Company operates through four reporting
segments: Engineering Solutions (ES), Management Recruiters International (MRI), AndersElite (Anders) and
Information Technology Solutions (ITS). In June 2010, the Company acquired L. Robert Kimball & Associates, Inc.
In December 2010, the Company acquired the business of DSPCon, Inc.
Operating profit Net profit Pre-tax profit Shareholders' equity
20 15 20 267
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
391 395 272 110
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
223 223 124 /
Indicator RatioCompared with industry average
Net profit margin 1.4% Lower
ROE 5.6% Higher
Debt-asset ratio 31.8% Lower
Current ratio 2.5 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
14.4% Lower
Total turnover ratio 2.7 Lower
Accounts receivable turnover ratio
4.8 Lower
ROA 3.8% Equal
Operating margin 1.9% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
57
Company name in Chinese:
/Company name in English:
Monster Worldwide
Headquarters: New York, United States of America Country: United States of America
Established: 1967 Website: http://www.monster.com
Main Business: Online RecruitmentAnnual revenue of 2011:
1,040 million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: MWW
About:
Monster WorldwideNO.23
Monster Worldwide, Inc. (NASDAQ:MWW) provides global
online employment solution. With a presence in approximately
55 countries globally, including key markets in North America,
Europe, Asia and Latin America, Monster offers online recruiting solutions. Through online media sites and services,
Monster Worldwide delivers targeted audiences to advertisers. The Company operates in three segments: Careers -
North America, Careers - International and Internet Advertising & Fees. During the year ended December 31, 2010,
these operating segments represented approximately 46%, 40% and 14% of its consolidated revenue, respectively.
On August 24, 2010, Monster completed the acquisition of Yahoo! HotJobs from Yahoo!. On December 31, 2010, the
Company completed the acquisition of JobBusan, a business that provides online recruiting in Busan, South Korea.
Operating profit Net profit Pre-tax profit Shareholders' equity
77 54 73 1,164
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
2,058 2,018 676 783
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
344 345 894 10.0
Indicator RatioCompared with industry average
Net profit margin 5.2% Lower
ROE 4.6% Lower
Debt-asset ratio 43.4% Higher
Current ratio 0.9 Lower
TIE 8.3 Lower
Indicator RatioCompared with industry average
Revenue growth rate
13.8% Lower
Total turnover ratio 0.5 Lower
Accounts receivable turnover ratio
3.0 Lower
ROA 2.7% Lower
Operating margin 7.4% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
58
Company name in Chinese:
翰德Company name in English:
Hudson
Headquarters: New York, United States of America Country: United States of America
Established: 1967 Website: http://www.hudson.com
Main Business: Recruiting/HeadhuntingAnnual revenue of 2011:
934million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: HHGP
About:
HudsonNO.24
Hudson Highland Group, Inc. (NASDAQ:HHGP) is specialized professional staffing and talent management solutions providers. The Company provides professional staffing services on a permanent and contract consulting basis and a range of talent management services to
businesses operating in many industries. The Company helps its clients in recruiting and developing employees for professional-level functional and managerial positions. The Company operates in four reportable segments: Hudson Europe, Hudson Australia and New Zealand (ANZ), Hudson Americas and Hudson Asia. During the year ended December 31, 2010, these segments constituted approximately 46%, 30%, 13% and 11% of the Company’s gross margin, respectively.
Operating profit Net profit Pre-tax profit Shareholders' equity
17 11 16 107
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
217 211 182 91
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
131 131 109 1.1
Indicator RatioCompared with industry average
Net profit margin 1.2% Lower
ROE 10.2% Higher
Debt-asset ratio 50.4% Higher
Current ratio 2.0 Lower
TIE 15.8 Lower
Indicator RatioCompared with industry average
Revenue growth rate
17.5% Lower
Total turnover ratio 4.4 Higher
Accounts receivable turnover ratio
7.1 Higher
ROA 5.2% Higher
Operating margin 1.9% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
59
Company name in Chinese:
明达科Company name in English:
Meitec corporation
Headquarters: / Country: Japan
Established: Toy Website: http://www.meitec.co.jp
Main Business: Recruiting/HeadhuntingAnnual revenue of 2011:
870 million dollars
Stock Exchange: Tokyo Stock Code: 9744
About:
Meitec CorporationNO.25
A company engaged in the provision of staffing services, engineering solution services, global services and career support services. The Staffing segment is engaged in the provision of technician staffing
service with a focus on engineer staffing. The Engineering Solution segment is engaged in the provision of engineering solution services with a focus on printed circuit board design service. The Global segment is engaged in the human resource cultivation, stuff agency and human resource consulting businesses in China. The Referral segment is engaged in the provision of re-employment support services, job agency services for engineers and Internet-based information services, as well as publications.
Operating profit Net profit Pre-tax profit Shareholders' equity
71 37 60 494
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
748 702 528 145
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
139 130 265 /
Indicator RatioCompared with industry average
Net profit margin 4.2% Higher
ROE 7.4% Lower
Debt-asset ratio 35.4% Lower
Current ratio 3.6 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
14.5% Lower
Total turnover ratio 1.2 Lower
Accounts receivable turnover ratio
6.7 Higher
ROA 5.2% Higher
Operating margin 8.1% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
60
Company name in Chinese:
/Company name in English:
SThree plc
Headquarters: London, United Kingdom Country: United Kingdom
Established: 1986 Website: http://www.sthree.com/
Main Business: Recruitment/headhuntingAnnual revenue of 2011:
842 million dollars
Stock Exchange: London Stock Exchange Stock Code: STHR
About:
SThree plcNO.26
SThree plc(LON:STHR) is a United Kingdom-based company engaged in the permanent and contract staffing business. The Company’s recruitment areas include banking and finance, accountancy, energy and natural resources, telecommunications, healthcare, engineering, pharma and biotech, human resources,
information technology, legal, procurement and supply chain, sales, and marketing. It operates in four brands, including Computer Futures Solutions, Huxley Associates, Progressive and Real Staffing Group. The Company operates in three geographical segments: the United Kingdom, Continental Europe and the Rest of the World. During the fiscal year ended November 28, 2010 (fiscal 2010), the Company had 53 offices in 13 countries.
Operating profit Net profit Pre-tax profit Shareholders' equity
47 31 47 127
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
290 286 259 160
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
172 165 162 /
Indicator RatioCompared with industry average
Net profit margin 3.7% Higher
ROE 24.4% Higher
Debt-asset ratio 55.6% Higher
Current ratio 1.6 Lower
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
14.8% Lower
Total turnover ratio 2.9 Higher
Accounts receivable turnover ratio
5.1 Lower
ROA 10.8% Higher
Operating margin 5.5% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
61
Company name in Chinese:
光辉国际Company name in English:
Korn/Ferry International
Headquarters: Los Angeles, United States of America Country: United States of America
Established: 1969 Website: http://www.kornferry.com
Main Business: Recruiting/HeadhuntingAnnual revenue of 2011:
827 million dollars
Stock Exchange: NASDAQ Stock Exchange Stock Code: KFY
About:
Korn/Ferry InternationalNO.27
Korn/Ferry International (NYSE:KFY), founded in America in 1969 and headquartered in Los Angeles, America, has over 90 offices in 40 countries. Korn/Ferry International entered China in 1978, and it is the
first foreign human resources consulting company to carry out business in China after China joined in WTO. It has set up four subsidiaries in China, namely, Hong Kong, Beijing, Shanghai, Guangzhou, Taipei, and it has a consulting team that is composed of 300 Chinese local staff, overseas returnees and foreign staff. Besides, as one of the world largest talents management consulting companies, Korn/Ferry International’s five branches are approved to be wholly foreign owned company. Up to now, the service system of Korn/Kerry International has covered whole-package solutions including senior executives seeking, talents management and leadership consulting, and recruitment outsourcing, middle-level talents recruitment.
Operating profit Net profit Pre-tax profit Shareholders' equity
83 54 81 629
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
1,015 993 500 215
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
138 136 385 1.8
Indicator RatioCompared with industry average
Net profit margin 6.6% Higher
ROE 8.6% Higher
Debt-asset ratio 38.0% Lower
Current ratio 2.3 Higher
TIE 45.9 Higher
Indicator RatioCompared with industry average
Revenue growth rate
6.5% Lower
Total turnover ratio 0.8 Lower
Accounts receivable turnover ratio
6.1 Higher
ROA 5.5% Higher
Operating margin 10.0% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
62
Company name in Chinese:
华德士Company name in English:
Robert Walters
Headquarters: London, The United Kingdom Country: The United Kingdom
Established: 1995 Website: http://www.robertwalters.com
Main Business: Recruiting/HeadhuntingAnnual revenue of 2011:
820 million dollars
Stock Exchange: LON Stock Code: RWA
About:
Robert WaltersNO.28
Robert Half Internati onal Inc. (NYSE: RHI)provides specialized staffing and risk consulting services through such divisions as Accountemps, Robert Half Finance & Accounti ng, Offi ceTeam, Robert Half Technology, Robert Half Management Resources, Robert Half Legal, The Creative Group, and Protiviti. Through its
Accountemps, Robert Half Finance & Accounting, and Robert Half Management Resources divisions, is a provider of temporary, full-ti me, and project professionals in the fields of accounting and finance. Office Team specializes in temporary administrative support personnel. Robert Half Technology provides information technology professionals. Robert Half Legal provides temporary, project, and full-time staffing of attorneys and specialized support personnel within law firms and corporate legal departments. The Creati ve Group provides project staffing in the advertising, marketing, and Web design fields. Protiviti is a global business consulting and internal audit firm.
Operating profit Net profit Pre-tax profit Shareholders' equity
25 16 23 110
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
269 258 225 /
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
180 171 / 0.5
Indicator RatioCompared with industry average
Net profit margin 1.9% Lower
ROE 14.1% Higher
Debt-asset ratio / /
Current ratio / /
TIE 47.6 Higher
Indicator RatioCompared with industry average
Revenue growth rate
25.4% Higher
Total turnover ratio 3.2 Higher
Accounts receivable turnover ratio
4.8 Lower
ROA 6.0% Higher
Operating margin 3.0% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
63
Company name in Chinese:
克罗诺思Company name in English:
Kronos Incorporated
Headquarters: Massachusetts, United States of America Country: United States of America
Established: 1977 Website: www.kronos.com
Main Business: e-HRAnnual revenue of 2011:
800 million dollars
Stock Exchange: / Stock Code: /
About:
KronosNO.29
Kronos Incorporated makes and implements workforce
management software particularly for organizations with large,
complex workforces. With a goal of controlling labor costs and
improving employee productivity, its various software products
automatically collect time and attendance data, manage scheduling and absence, oversee administrative
HR, payroll, and hiring processes, and provide data analytics on cost and performance problems. Kronos
sells directly and through partnerships. Serving more than half of the Fortune 1,000, it focuses on the
education, health care, hospitality, manufacturing, retail, and government markets, among others.
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
64
Company name in Chinese:
/Company name in English:
Harvey Nash Group plc
Headquarters: London, The United Kingdom Country: The United Kingdom
Established: 1988 Website: http://www.harveynash.com
Main Business: Recruiting/HeadhuntingAnnual revenue of 2011:
655 million dollars
Stock Exchange: London Stock Exchange Stock Code: HVN
About:
Harvey Nash Group plcNO.30
Harvey Nash Group plc (LON: HVN) is a United Kingdom-based professional recruitment
and outsourcing consultancy company. It is engaged in providing information technology
professionals for permanent and contract positions globally. The Company operates in three
segments: permanent recruitment, contracting and outsourcing.
Operating profit Net profit Pre-tax profit Shareholders' equity
10 7 10 95
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
239 234 154 /
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
130 124 / 0.6
Indicator RatioCompared with industry average
Net profit margin 1.0% Lower
ROE 7.0% Lower
Debt-asset ratio / /
Current ratio / /
TIE 16.8 Lower
Indicator RatioCompared with industry average
Revenue growth rate
0.5% Lower
Total turnover ratio 2.8 Higher
Accounts receivable turnover ratio
5.3 Lower
ROA 2.9% Lower
Operating margin 1.5% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
65
Company name in Chinese:
/Company name in English:
On Assignment
Headquarters: California, the United States of America Country: the United States of America
Established: 1985 Website: http://www.onassignment.com
Main Business: Talent DispatchAnnual revenue of 2011:
597 million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: ASGN
About:
On Assignment, Inc.NO.31
On Assignment, Inc. (NASDAQ:ASGN) is a diversified professional staffing firm providing
flexible and permanent staffing solutions in specialty skills, including laboratory/scientific,
healthcare/nursing/physician, medical financial, information technology (IT) and engineering.
The Company provides clients in these markets with short-term or long-term assignments
of contract professionals, contract-to-permanent placement and direct placement of these professionals. The
Company’s business consists of four operating segments: Life Sciences, Healthcare, Physician, and IT and Engineering.
On October 1, 2009, the Company acquired Fox Hill & Associates. In April 2010, the Company completed the acquisition
of The Cambridge Group Ltd., a provider of specialized staffing in Physician, Clinical/Scientific and IT. In July 2010, the
Company acquired Sharpstream. In February 2011, the Company acquired Valesta.
Operating profit Net profit Pre-tax profit Shareholders' equity
44 24 41 247
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
411 376 131 56
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
94 78 164 3.0
Indicator RatioCompared with industry average
Net profit margin 4.1% Higher
ROE 9.8% Higher
Debt-asset ratio 39.9% Lower
Current ratio 2.3 Higher
TIE 14.8 Lower
Indicator RatioCompared with industry average
Revenue growth rate
36.3% Higher
Total turnover ratio 1.6 Lower
Accounts receivable turnover ratio
7.6 Lower
ROA 6.5% Higher
Operating margin 7.4% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
66
Company name in Chinese:
海德思哲Company name in English:
Heidrick & Struggles International, Inc.
Headquarters: Chicago, United States of America Country: United States of America
Established: 1953 Website: http://www.heidrick.com
Main Business: Recruiting/ HeadhuntingAnnual revenue of 2011:
554 million dollars
Stock Exchange: NASDAQ Stock Exchange Stock Code: HSII
About:
Heidrick & Struggles International, Inc.NO.32
Heidrick & Struggles International, Inc. (NASDAQ:HSII) is a provider of executive search and leadership consulting
services. The Company helps its clients build leadership teams by facilitating the recruitment, management and deployment of senior executives. In addition to executive search, Heidrick & Struggles provides a range of leadership consulting services to clients. These services include succession planning, executive assessment, talent retention management, executive development, transition consulting for newly appointed executives, and management and administration (M&A) human capital integration consulting. In February 2009, the Company acquired Ray & Berndtson Sp. z o. o, a retained executive search firm in Warsaw, Poland.
Operating profit Net profit Pre-tax profit Shareholders' equity
-11 -34 41 251
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
516 530 310 185
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
98 101 264 /
Indicator RatioCompared with industry average
Net profit margin -6.4% Lower
ROE -13.5% Lower
Debt-asset ratio 51.3% Higher
Current ratio 1.7 Lower
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
8.0% Lower
Total turnover ratio 1.0 Lower
Accounts receivable turnover ratio
5.2 Lower
ROA -6.4% Lower
Operating margin -2.0% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
67
Company name in Chinese:
荟才Company name in English:
Resources Connection
Headquarters: United States of America Country: United States of America
Established: 1996 Website: http://www.resourcesglobal.com
Main Business: HR ConsultingAnnual revenue of 2011:
546 million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: RECN
About:
Resources ConnectionNO.33
Resources Connection, Inc. (NASDAQ:Resources) is a multinational professional services
firm. Its operating entities provide services under the name Resources Global Professionals
(Resources Global). The Company provides finance and accounting services, information
management services, corporate advisory, strategic communications and restructuring services, risk management
and internal audit services, supply chain management services, acturial services, human capital services, and legal and
regulatory services. On May 12, 2009, the Company acquired certain intangible assets comprising the Ohio-based
professional services business of Kenwood Cooper LLC operated under the name Xperianz (Xperianz). In November
2009, the Company acquired certain assets of Sitrick And Company, a communications firm and Brincko Associates, Inc.,
a corporate advisory and restructuring firm with operations primarily in the United States.
Operating profit Net profit Pre-tax profit Shareholders' equity
51 25 52 373
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
476 476 250 67
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
91 91 104 0.5
Indicator RatioCompared with industry average
Net profit margin 4.6% Lower
ROE 6.7% Lower
Debt-asset ratio 21.8% Lower
Current ratio 3.7 Higher
TIE 111.5 Higher
Indicator RatioCompared with industry average
Revenue growth rate
9.3% Lower
Total turnover ratio 1.1 Higher
Accounts receivable turnover ratio
6.0% Higher
ROA 5.2% Higher
Operating margin 9.4% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
68
Company name in Chinese:
/Company name in English:
Headquarters: California, USA Country: The USA
Established: 2002 Website: http://www.linkedin.com/
Main Business: Online RecruitmentAnnual revenue of 2011:
522 million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: LNKD
About:
LinkedInNO.34
LinkedIn Corporation (NASDAQ: LNKD), established in December 2002 and
launched in 2003, headquartered in Mountain View, California (Mountain View).
On May 20, 2011, LinkedIn listed. Currently, LinkedIn has over 100 million users
in more than 200 countries and regions. On LinkedIn platform, users can produce,
manage and share their professional identity online, and establish or participate in professional networks.
Users can access shared knowledge and insights, looking for business opportunities, and improve their
productivity and success.
Operating profit Net profit Pre-tax profit Shareholders' equity
26 12 23 625
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
874 556 726 227
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
111 85 249 3.0
Indicator RatioCompared with industry average
Net profit margin 4.6% Lower
ROE 1.9% Lower
Debt-asset ratio 28.5% Lower
Current ratio 3.2 Higher
TIE 8.7 Lower
Indicator RatioCompared with industry average
Revenue growth rate
114.8% Higher
Total turnover ratio 0.5 Lower
Accounts receivable turnover ratio
3.1 Lower
ROA 2.2% Lower
Operating margin 5.0% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
69
Company name in Chinese:
/Company name in English:
Fullcast Holdings
Headquarters: Tokyo Country: Japan
Established: 1990 Website: http://www.fullcast.co.jp/
Main Business: OutsourcingAnnual revenue of 2011:
406 million dollars
Stock Exchange: TYO Stock Code: 4848
About:
Fullcast HoldingsNO.35
Fullcast Holdings is a Japan-based holding company principally engaged in the
human resource outsourcing business. The Company operates in two business
segments. The Short-term Business Support segment is engaged in the provision
of short-term and events-related human resource services. The Security segment
is engaged in the security guard business for public facilities and general corporations. On May 31, 2011,
the Company sold its subsidiary Fullcast Technology. On April 27, 2012, the Company fully acquired a
Tokyo-based company engaged in the operation of adoption support service.
Operating profit Net profit Pre-tax profit Shareholders' equity
20 28 25 52
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
114 125 98 59
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
48 48 63 0.9
Indicator RatioCompared with industry average
Net profit margin 6.2% Higher
ROE 54.0% Higher
Debt-asset ratio 55.1% Lower
Current ratio 1.7 Higher
TIE 28.2 Lower
Indicator RatioCompared with industry average
Revenue growth rate
0.5% Lower
Total turnover ratio 3.6 Higher
Accounts receivable turnover ratio
9.2 Lower
ROA 22.2% Higher
Operating margin 4.5% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
70
Company name in Chinese:
/Company name in English:
Corporate Resource Services
Headquarters: The USA Country: The USA
Established: / Website: http://www.crsco.com/
Main Business: Talent Dispatch/Lease/ PlacementAnnual revenue of 2011:
345 million dollars
Stock Exchange: OTC Stock Code: CRRS
About:
Corporate Resource ServicesNO.36
Corporate Resource Services Inc, formerly Accountabilities, Inc., is a provider of
diversified staffing, recruiting and consulting services, including temporary staffing
services, with a focus on light industrial services, clerical and administrative support
and insurance related staffing. On November 21, 2011, the Company acquired TS Staffing Services, Inc.
Operating profit Net profit Pre-tax profit Shareholders' equity
0.42 -2 -2 4
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
36 30 19 29
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
11 6 32 2.3
Indicator RatioCompared with industry average
Net profit margin -0.5% Lower
ROE -45.7% Lower
Debt-asset ratio 88.7% Higher
Current ratio 0.7 Lower
TIE 0.2 Lower
Indicator RatioCompared with industry average
Revenue growth rate
58.5% Higher
Total turnover ratio 11.4 Higher
Accounts receivable turnover ratio
55.5 Higher
ROA -6.1% Lower
Operating margin 0.1% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
71
Company name in Chinese:
/Company name in English:
SEEK Limited
Headquarters: Melbourne, Australia Country: Australia
Established: / Website: http://www.seek.com.au/
Main Business: Online RecruitmentAnnual revenue of 2011:
345million dollars
Stock Exchange: Australian Securities Exchange Stock Code: SEK
About:
SEEK LimitedNO.37
SEEK Limited (ASX:SEK) is an Australia-based company engaged in advertising employment classifieds and related services on the Internet, and provision and distribution of vocational training and higher education courses. The Company operates in two segments: online employment classified advertising (Employment) and the provision and execution of
training courses (Education). The Employment business is considered as one reporting segment, which provides online employment classified advertising services through the SEEK Website. It sells these services in Australia, New Zealand and United Kingdom. The Education division comprises two segments: Learning and Think. The Learning business markets, sells and distributes (predominately through online channels) vocational training and education training courses in Australia. Think is a provider of vocational training and higher education courses, including classroom based and distance learning courses and operates in Australia.
Operating profit Net profit Pre-tax profit Shareholders' equity
97 98 -36 434
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
970 742 161 237
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
45 41 536 16.0
Indicator RatioCompared with industry average
Net profit margin 28.4% Higher
ROE 22.6% Higher
Debt-asset ratio 55.3% Higher
Current ratio 0.7 Lower
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
22.3% Lower
Total turnover ratio 0.5 Lower
Accounts receivable turnover ratio
8.5 Lower
ROA 13.2% Higher
Operating margin 28.1% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
72
Company name in Chinese:
/Company name in English:
Barrett Business Services, Inc.
Headquarters: Washington, United States of America Country: United States of America
Established: / Website: http://www.barrettbusiness.com
Main Business: HR OutsourcingAnnual revenue of 2011:
315 million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: BBSI
About:
Barrett Business Services, Inc.NO.38
Barrett Business Services, Inc. (NASDAQ:BBSI) offers human resource management services to assist small and medium-sized businesses to manage the costs and complexities of employment-related issues. The Company’s principal services, Professional Employer Organization (PEO) and staffing, assist its clients in leveraging their
investment in human capital. In a PEO arrangement, the Company enters into a contract to become a co-employer of the client’s existing workforce and assume responsibility for some or all of the client’s human resource management responsibilities. Staffing services include on-demand or short-term staffing assignments, long-term or indefinite-term contract staffing and on-site management. The Company’s staffing services also include direct placement services, which involve fee-based search efforts for specific employee candidates at the request of PEO clients, staffing customers or other companies.
Operating profit Net profit Pre-tax profit Shareholders' equity
4 14 15 102
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
223 206 129 79
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
51 45 121 /
Indicator RatioCompared with industry average
Net profit margin 4.5% Higher
ROE 14.1% Higher
Debt-asset ratio 54.4% Lower
Current ratio 1.6 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
15.3% Lower
Total turnover ratio 1.5 Lower
Accounts receivable turnover ratio
6.9 Lower
ROA 7.0% Higher
Operating margin 1.2% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
73
Company name in Chinese:
/Company name in English:
Talent2 International Limited
Headquarters: Sydney, Australia Country: Australia
Established: 2003 Website: http://www.talent2.com
Main Business: OutsourcingAnnual revenue of 2011:
306 million dollars
Stock Exchange: Australian Securities Exchange Stock Code: TWO
About:
Talent2 International LimitedNO.39
Talent2 was founded in 2003,established in Austrialia and listed on the Australian
Stock Exchange (‘TWO’). International Concept System is the former company of
Talent2, and Morgan and Banks bought it and renamed as Talent 2. It operates from
more than 40 offices in 30 countries across Asia Pacific, Middle East, UK and USA.
Talent2 provides a holistic consultancy service through HR Advisory offering and specialised best-practice
solutions in Payroll, Recruitment and Learning. In China, Talent2 has branches in Hong Kong, Beijing,
Guangzhou and Shanghai.
Operating profit Net profit Pre-tax profit Shareholders' equity
16 11 16 107
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
201 190 89 66
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
62 53 94 1.1
Indicator RatioCompared with industry average
Net profit margin 3.6% Lower
ROE 10.3% Lower
Debt-asset ratio 46.8% Lower
Current ratio 1.3 Equal
TIE 15.5 Lower
Indicator RatioCompared with industry average
Revenue growth rate
25.9% Higher
Total turnover ratio 1.6 Lower
Accounts receivable turnover ratio
5.8 Lower
ROA 5.8% Higher
Operating margin 5.2% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
74
Company name in Chinese:
肯耐珂萨Company name in English:
Kenexa
Headquarters: Pennsylvania, United States of America Country: United States of America
Established: 1987 Website: http://www.kenexa.com
Main Business: e-HRAnnual revenue of 2011:
283 million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: KNXA
About:
KenexaNO.40
Kenexa Corporation (NASDAQ:KNXA) provides software, content and services that enable organizations to recruit and retain employees. Its solutions are built around a suite of configurable software applications that automate talent acquisition and employee performance management practices. It offers the software applications that
form the on-demand solutions. It is a provider of integrated talent management solutions. Its solutions also provide employee performance management systems that help to ensure that organizations retain and optimize the performance of qualified individuals, identify employees who fail to perform and identify successors for critical positions. In addition, its solutions help organizations manage learning and assessment opportunities and events to develop employees for jobs. Its solutions enable customers to determine its workforce’s engagement level and diagnose where changes in behavior or human resource programs improve organizational performance and business outcomes.
Operating profit Net profit Pre-tax profit Shareholders' equity
2 -4 0.1 231
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
406 356 191 131
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
56 53 170 1.6
Indicator RatioCompared with industry average
Net profit margin -2.0% Higher
ROE -1.7% Higher
Debt-asset ratio 41.9% Lower
Current ratio 1.5 Lower
TIE 1.1 Lower
Indicator RatioCompared with industry average
Revenue growth rate
44.1% Higher
Total turnover ratio 0.6 Lower
Accounts receivable turnover ratio
3.8 Lower
ROA -1.1% Higher
Operating margin 0.7% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
75
Company name in Chinese:
/Company name in English:
The Ultimate Software Group
Headquarters: Florida, United States of America Country: United States of America
Established: 1990 Website: http://www.ultimatesoftware.com
Main Business: e-HRAnnual revenue of 2011:
269 million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: ULTI
About:
The Ultimate Software GroupNO.41
The Ultimate Software Group, Inc. (NASDAQ:ULTI) designs, markets, implements and supports human resources (HR), payroll and talent management solutions principally in the United States and Canada.
Ultimate’s UltiPro software (UltiPro) is an Internet-based solution delivered primarily as an online service and designed to deliver the functionality businesses need to manage the employment life cycle, including recruitment and retirement. The solution includes feature sets for talent acquisition and on boarding, HR management and compliance, benefits management and online enrollment, payroll, performance management, learning management, salary planning and budgeting for compensation management, reporting and analytical decision-making tools, time and attendance, and a self-service Web portal for executives, managers, administrators, and employees.
Operating profit Net profit Pre-tax profit Shareholders' equity
16 4 16 86
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
319 284 253 223
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
56 52 233 0.4
Indicator RatioCompared with industry average
Net profit margin 1.6% Higher
ROE 5.0% Higher
Debt-asset ratio 73.1% Higher
Current ratio 1.1 Lower
TIE 41.3 Higher
Indicator RatioCompared with industry average
Revenue growth rate
18.2% Lower
Total turnover ratio 0.9 Equal
Accounts receivable turnover ratio
5.2 Higher
ROA 1.5% Higher
Operating margin 6.1% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
76
Company name in Chinese:
/Company name in English:
Clarius Group
Headquarters: Sydney, Australia Country: Australia
Established: 1984 Website: http://www.clarius.com.au
Main Business: Recruiting/HeadhuntingAnnual revenue of 2011:
267 million dollars
Stock Exchange: Australian Securities Exchange Stock Code: CND
About:
Clarius GroupNO.42
Clarius Group Limited (ASX: CND) is an Australia-based company. The Company is a specialist
in the employment services market providing recruitment, contractor and staff services across
the Asia Pacific region. It has operations in Australia, New Zealand and Asia. Clarius Group
employs over 320 staff through a network of offices located in Sydney, Melbourne, Brisbane,
Perth, Adelaide and Canberra in Australia; Auckland and Wellington in New Zealand; Hong Kong, Beijing and Shanghai,
in China. As on June 30, 2010, the Company operates through a number of specialist brands, which includes Candle
Information and Communications Technology, Alliance Recruitment Corporate Services and Financial Services, Lloyd
Morgan Accounting and Finance, The One Umbrella Library and Records Management, SouthTech Personnel Technical
and Engineering and JAV IT Managed IT Services and Professional IT.
Operating profit Net profit Pre-tax profit Shareholders' equity
-7 9 -8 90
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
116 123 58 24
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
54 55 25 0.2
Indicator RatioCompared with industry average
Net profit margin 3.4% Higher
ROE 10.0% Higher
Debt-asset ratio 21.6% Lower
Current ratio 2.4 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
0.4% Lower
Total turnover ratio 2.2 Lower
Accounts receivable turnover ratio
4.9 Lower
ROA 7.3% Higher
Operating margin -2.6% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
77
Company name in Chinese:
/Company name in English:
Hydrogen Group Plc
Headquarters: London, The United Kingdom Country: The United Kingdom
Established: / Website: http://www.hydrogengroup.com
Main Business: Recruiting/HeadhuntingAnnual revenue of 2011:
242 million dollars
Stock Exchange: London Stock Exchange Stock Code: HYDG
About:
Hydrogen Group PlcNO.43
Hydrogen Group plc (LON:HYDG) is a United Kingdom-based recruitment company. The Company is engaged in the provision of recruitment services for mid to senior level professional staff. It offers both permanent and contract specialist recruitment consultancy for large and medium-sized organizations. It operates primarily in the technology, finance,
professional and engineering sectors. The Company operates in four segments: Technology, which places mid to senior information technology (IT) business technologists and change professionals; Finance, which places finance, accounting and audit professionals into mid to senior roles from part qualified Association of Chartered Accountants (ACAs) and Chartered Institute of Management Accountants (CIMAs) to director level appointments; Professional, which places lawyers from qualified to director level, and mid to senior level HR professionals, and Engineering, which places engineers, and property and construction professionals.
Operating profit Net profit Pre-tax profit Shareholders' equity
6 4 6 39
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
68 69 43 29
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
40 41 30 /
Indicator RatioCompared with industry average
Net profit margin 1.6% Lower
ROE 10.0% Higher
Debt-asset ratio 43.2% Higher
Current ratio 1.5 Lower
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
27.1% Higher
Total turnover ratio 3.5 Higher
Accounts receivable turnover ratio
5.9 Higher
ROA 5.6% Higher
Operating margin 2.5% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
78
Company name in Chinese:
/Company name in English:
Humanis Group Limited
Headquarters: Melbourne, Australia Country: Australia
Established: 2009 Website: http://www.humanis.com.au/
Main Business: Recruitment/headhuntingAnnual revenue of 2011:
222million dollars
Stock Exchange: Australian Securities Exchange Stock Code: HUM
About:
Humanis Group LimitedNO.44
Humanis Group Limited(ASX:HUM), formerly Total Staffing Solutions Limited, is a specialist labour hire, professional placement and international recruitment firm trading under the brands of TSS, Westaff and UltimateSkills. The Company operates in four segments: Domestic Recruitment - Australia, International Recruitment Australia, Domestic Recruitment
- New Zealand and other. Domestic Recruitment Australia segment is involved in the placement of temporary and permanent workers sourced domestically. International Recruitment - Australia segment is involved in the placement of temporary and permanent workers sourced internationally. Domestic Recruitment - New Zealand segment is involved in the placement in New Zealand of temporary and permanent workers sourced domestically. On 29 November 2009, the Group acquired 100% of the shares of Westhum Group Limited. In July 2009, the Company also completed the acquisition of UltimateSkills Global Pty Ltd.
Operating profit Net profit Pre-tax profit Shareholders' equity
-2 -6 -5 40
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
109 81 32 60
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
30 27 69 3.7
Indicator RatioCompared with industry average
Net profit margin -2.7% Lower
ROE -15.0% Lower
Debt-asset ratio 63.3% Higher
Current ratio 0.5 Lower
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
70.8% Higher
Total turnover ratio 2.8 Higher
Accounts receivable turnover ratio
8.4 Higher
ROA -7.5% Lower
Operating margin -0.9% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
79
Company name in Chinese:
前程无忧Company name in English:
51Job Inc
Headquarters: Shanghai, China Country: China
Established: 1999 Website: http://www.51job.com
Main Business: Online RecruitmentAnnual revenue of 2011:
218 million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: JOBS
About:
51Job IncNO.45
51job, Inc. (NASDAQ:JOBS) is a holding company. The Company is a provider of integrated
human resource services in China. As of December 31, 2010, the Company operated print
publications across 15 major cities in China. In addition to recruitment advertising services, it
also provides other complementary human resource related services, consisting primarily of
business process outsourcing, training and executive search services. It receives a majority of its revenues in the form
of fees from employers for placing job advertisements on 51job Weekly and www.51job.com. It also receives fees
from employers for accessing its www.51job.com resume database, using its eHire product and engaging its other
human resource related services. 51job, Inc. provides a range of human resource services in categories, which includes
recruitment advertising services and other human resource related services.
Operating profit Net profit Pre-tax profit Shareholders' equity
70 61 74 335
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
406 349 368 72
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
7 6 72 /
Indicator RatioCompared with industry average
Net profit margin 28.2% Higher
ROE 18.4% Higher
Debt-asset ratio 17.7% Lower
Current ratio 5.1 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
32.1% Lower
Total turnover ratio 0.6 Lower
Accounts receivable turnover ratio
36.8 Higher
ROA 17.6% Higher
Operating margin 32.1% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
80
Company name in Chinese:
/Company name in English:
HRnetOne Group
Headquarters: Singapore Country: Singapore
Established: 1992 Website: www.hrnetone.com
Main Business: Hunting&RPOAnnual revenue of 2011:
203 million dollars
Stock Exchange: / Stock Code: /
About:
HRnetOne GroupNO.46
The HRnet Group consists of companies separately consolidated under 2 Singapore incorporated and headquartered companies namely HRnet One Pte Ltd (including 15 subsidiaries) and Recruit Express Pte Ltd (including 6 subsidiaries). The Group was first established as HRnet One Pte Ltd in 1992.
HRnet One’s business encompasses Talent Acquisition, Talent Retention and Talent Management & Retention. The Group has offices in 10 cities covering Beijing, Shanghai, Guangzhou, Taipei, HK, Seoul, Tokyo, Bangkok, Kuala Lumpur and Singapore. It employs some 850 consultants.The Group promotes the core values of Loyalty, Gratitude, Integrity, Strive for Betterment, Adjustment and Assimilation and Harmony and Humility.
Operating profit Net profit Pre-tax profit Shareholders' equity
26 / 27 75
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
103 103 102 28
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
/ / 28 /
Indicator RatioCompared with industry average
Net profit margin / /
ROE / /
Debt-asset ratio 27.4% Lower
Current ratio 3.6 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
44.1% Higher
Total turnover ratio 2.0 Lower
Accounts receivable turnover ratio
/ /
ROA / /
Operating margin 12.8% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
81
Company name in Chinese:
/Company name in English:
Dice Holdings, Inc
Headquarters: New York, United States of America Country: United States of America
Established: 1990 Website: http://www.diceholdingsinc.com
Main Business: Online RecruitmentAnnual revenue of 2011:
179 million dollars
Stock Exchange: New York Stock Exchange Stock Code: DHX
About:
Dice Holdings, IncNO.47
Dice Holdings, Inc. (NYSE:DHX) is a provider of specialized career Websites for select professional communities. DHI focuses employment on categories, in which there is a scarcity of skilled, qualified professionals relative to market
demand. The Company’s career Websites serve as online marketplaces where employers and recruiters find and recruit prospective employees, and where professionals find relevant job opportunities and information to further their careers. Each of its career Websites offers job postings, content, career development and recruiting services tailored to the specific needs of the professional community that it serves. The Websites operated by DHI includes Dice.com, eFinancialCareers.com, ClearanceJobs.com and AllHealthcareJobs.com. DHI operates four segments: Tech & Clearance, Finance, Energy, and Other. On May 6, 2010, it acquired WorldwideWorker.com. On August 11, 2010, it acquired Rigzone.com, Inc. In June 2010, it shut down JobsintheMoney.com, Inc.
Operating profit Net profit Pre-tax profit Shareholders' equity
55 34 53 209
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
326 323 84 84
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
21 20 117 1.4
Indicator RatioCompared with industry average
Net profit margin 19.0% Higher
ROE 16.3% Higher
Debt-asset ratio 35.9% Higher
Current ratio 1.0 Lower
TIE 39.2 Higher
Indicator RatioCompared with industry average
Revenue growth rate
38.9% Higher
Total turnover ratio 0.6 Lower
Accounts receivable turnover ratio
8.8 Lower
ROA 10.6% Higher
Operating margin 30.7% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
82
Company name in Chinese:
/Company name in English:
The ReThink Group
Headquarters: Birmingham Country: The United Kingdom
Established: / Website: http://therethink-group.com/
Main Business: E-HRAnnual revenue of 2011:
123 million dollars
Stock Exchange: LON Stock Code: PRP
About:
The ReThink GroupNO.48
The ReThink Group plc is engaged in delivering resourcing solutions and professional services to its clients and partners. The Company operates in three segments: Recruitment, Talent Management and Technology Services. It is also a holding company. It operates in the United Kingdom. Rethink focuses on providing organizational transformation services in the areas of People Talent and Technology enablement. Recruitment is operated by the Company’s subsidiaries and includes
both permanent and contract recruitment. Permanent recruitment includes the placing of candidates in permanent employment roles. Contract recruitment includes the placing of candidates in fixed term roles. Talent Management is operated by ReThink Professional Services Limited. Technology Services is operated by Aiimi Limited and TrustTech Limited. This segment provides technical advice, support and project management. On June 17, 2011, it acquired the interests of ReThink Acquisitions Limited and Berkley Group.
Operating profit Net profit Pre-tax profit Shareholders' equity
3 2 4 9
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
40 34 33 /
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
31 28 / 0.2
Indicator RatioCompared with industry average
Net profit margin 1.3% Lower
ROE 16.9% Higher
Debt-asset ratio 35.9% Lower
Current ratio 1.0 Lower
TIE 27.0 Lower
Indicator RatioCompared with industry average
Revenue growth rate
42.0% Higher
Total turnover ratio 3.6 Higher
Accounts receivable turnover ratio
4.4 Lower
ROA 4.6% Lower
Operating margin 2.7% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
83
Company name in Chinese:
/Company name in English:
Saba Software, Inc.
Headquarters: California, United States of America Country: United States of America
Established: 1997 Website: http://www.saba.com
Main Business: e-learningAnnual revenue of 2011:
117million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: SABA
About:
Saba Software, Inc.NO.49
Saba Software, Inc. (NASDAQ:SABA) is a provider of people systems, which constitute a class of business-critical software that combines enterprise learning, people management and collaboration technologies. Its solutions are available both on-premise and in the cloud, and are underpinned by global
services capabilities consisting of consulting, implementation and education services and worldwide support. Saba People Systems consists of the Saba People Suite and global services capabilities consisting of strategic consulting, implementation and education services, and worldwide support. The Saba People Suite includes products within the Saba Learning Suite, the Saba Performance Suite and the Saba Collaboration Suite. The Saba People Suite is available through both SaaS and on-premise delivery models.
Operating profit Net profit Pre-tax profit Shareholders' equity
-6 -7 -7 43
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
114 109 57 63
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
28 25 70 /
Indicator RatioCompared with industry average
Net profit margin -6.2% Higher
ROE -16.7% Lower
Debt-asset ratio 61.8% Higher
Current ratio 0.9 Lower
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
6.5% Lower
Total turnover ratio 1.1 Higher
Accounts receivable turnover ratio
4.6 Higher
ROA -6.7% Higher
Operating margin -5.2% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
84
Company name in Chinese:
/Company name in English:
ClickSoftware Technologies Ltd.
Headquarters: Petach Tikva Country: Israel
Established: / Website: http://www.clicksoftware.com/
Main Business: e-HRAnnual revenue of 2011:
87 million dollars
Stock Exchange: NASDAQ Stock Exchange Stock Code: CKSW
About:
ClickSoftware Technologies Ltd.NO.50
ClickSoftware Technologies Ltd. (NASDAQ: CKS) is a provider of software products and solutions for workforce management and optimization for the service sector. The Company derives revenues from the licensing of its software products and
the provision of consulting and support services. ClickSoftware’s solutions are grouped into four main suites which together comprise its Service Optimization Suite: Field Service Daily Suite, Mobility Suite, Roster (Shift Planning) Suite and Forecasting and Planning Suite. Additionally, it offers variations of its products for certain vertical markets, including Mid-Market Package - Installation, Maintenance and Repair Services (ClickIMRS) and Service Tycoon. In April 2009, it completed the acquisition of the workforce management business of Manchitra Services Private Ltd. In August 2009, it completed the acquisition of the assets of AST Solutions Group 2009, Inc. In November 2009, the Company completed the acquisition of the assets of A.I. Point Ltd.
Operating profit Net profit Pre-tax profit Shareholders' equity
15 12 15 59
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
91 85 80 26
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
26 21 32 /
Indicator RatioCompared with industry average
Net profit margin 14.0% Higher
ROE 20.7% Higher
Debt-asset ratio 34.8% Lower
Current ratio 3.1 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
22.6% Lower
Total turnover ratio 1.0 Higher
Accounts receivable turnover ratio
4.1 Lower
ROA 14.3% Higher
Operating margin 16.8% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
85
Company name in Chinese:
104人力银行Company name in English:
104 Job Bank
Headquarters: Taiwan, China Country: China
Established: 1996 Website: http://www.104.com.tw
Main Business: Online RecruitmentAnnual revenue of 2011:
80 million dollars
Stock Exchange: Taiwan Stock Exchange Stock Code: 3130
About:
104 Job BankNO.51
104 Corporation (TPE:3130) is a Taiwan-based company primarily
engaged in operation of online recruitment Website. The Company
operates www.104.com.tw, providing online recruitment advertisements,
online business advertisements, senior executives hunting services,
human resource management software, human resource transfer services, science and technology
job bank services, job map services and value-added services, among others. During the year ended
December 31, 2009, online advertisements contributed approximately 86.8% of the Company’s total
revenue. It operates its businesses principally in Taiwan.
Operating profit Net profit Pre-tax profit Shareholders' equity
9 7 8 41
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
61 61 54 19
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
7 7 20 /
Indicator RatioCompared with industry average
Net profit margin 9.4% Lower
ROE 18.3% Higher
Debt-asset ratio 33.2% Lower
Current ratio 2.8 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
2.3% Lower
Total turnover ratio 1.3 Higher
Accounts receivable turnover ratio
11.4 Lower
ROA 12.3% Higher
Operating margin 10.9% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
86
Company name in Chinese:
/Company name in English:
Cornerstone OnDemand
Headquarters: The USA Country: The USA
Established: 1996 Website:http://www.cornerstoneondemand.
com/
Main Business: e-HRAnnual revenue of 2011:
73 million dollars
Stock Exchange: NASDAQ Stock Code: CSOD
About:
Cornerstone OnDemandNO.52
Cornerstone OnDemand, Inc. (Cornerstone) is a global provider of a learning and talent management solution delivered as software-as-a-service (SaaS).Cornerstone offers a learning and talent management solution that its clients uses to develop, connect, evaluate and engage their employees, customers, vendors and distributors. The Company
delivers its SaaS solution on-demand to its clients who access it over the Internet. Cornerstone’s product offering consists of a collection of three integrated clouds for learning management, performance management and extended enterprise. It also offers a number of cross-cloud tools for analytics and reporting, employee profile management, employee on-boarding and e-learning content aggregation. It also provides consulting services for configuration, integration and training for its solution. On March 29, 2012, it launched Recruiting Cloud. In April 2012, it acquired Sonar Limited.
Operating profit Net profit Pre-tax profit Shareholders' equity
-19 -64 -64 62
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
135 89 127 67
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
34 28 73 0.9
Indicator RatioCompared with industry average
Net profit margin -84.6% Lower
ROE -102.3% Lower
Debt-asset ratio 53.9% Higher
Current ratio 1.9 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
67.0% Higher
Total turnover ratio 0.8 Lower
Accounts receivable turnover ratio
2.7 Lower
ROA -71.7% Lower
Operating margin -26.4% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
87
Company name in Chinese:
/Company name in English:
Fortune Industries, Inc.
Headquarters: Indiana, United States of America Country: United States of America
Established: 1988 Website: http://www.ffi.net
Main Business: Human Resource OutsourcingAnnual revenue of 2011:
64 million dollars
Stock Exchange: American Stock Exchange Stock Code: FFI
About:
Fortune Industries, Inc.NO.53
Fortune Industries, Inc. (AMEX:FFI)is a holding company of providers of full service human resources outsourcing services through co-employment relationships with the Company’s clients. The Business Solutions segment is consist of Professional Employer Organizations (PEOs), which provide full-service human
resources outsourcing services through co-employment relationships with their clients. Companies operating in the Business Solutions Segment include Professional Staff Management, Inc. and related entities (PSM); CSM, Inc. and related subsidiaries (CSM); Precision Employee Management, LLC (PEM), and Employer Solutions Group, Inc. and related entities (ESG). The Companies in the Business Solutions segment bill their clients under Professional Services Agreements as licensed PEOs. The billing includes amounts for the client’s gross wages, payroll taxes, employee benefits, workers’ compensation insurance and an administration fee.
Operating profit Net profit Pre-tax profit Shareholders' equity
2 2 2 18
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
30 29 13 11
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
3 2 11 0.04
Indicator RatioCompared with industry average
Net profit margin 2.9% Lower
ROE 10.0% Lower
Debt-asset ratio 38.2% Lower
Current ratio 1.2 Lower
TIE 47.8 Lower
Indicator RatioCompared with industry average
Revenue growth rate
6.0% Lower
Total turnover ratio 2.2 Lower
Accounts receivable turnover ratio
27.7 Higher
ROA 6.3% Higher
Operating margin 2.9% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
88
Company name in Chinese:
/Company name in English:
Hamilton James & Bruce Group
Limited
Headquarters: Sydney, Australia Country: Australia
Established: 1979 Website: http://www.hjb.com.au
Main Business: Recruiting/HeadhuntingAnnual revenue of 2011:
56 million dollars
Stock Exchange: Australian Securities Exchange Stock Code: HJB
About:
Hamilton James & Bruce Group LimitedNO.54
Hamilton James & Bruce Group Limited (ASX:HJB) is an Australia-based company. The Company is engaged in the provision of employee placement, temporary and contracting services. It permanent recruitment services include recruiting at the senior executive, management, operational and support levels. Its temporary and contracting services recruiting specialists for both short and long term contract assignments, covering executive, management, operational
and support levels. Its clients operate in various sectors, including accounting, banking, finance and insurance, business support, contracting, government, human resources, legal, technology, and property, construction and engineering. On December 18, 2009, the Company discontinued its New PDH Ltd, which is engaged in provincial personnel business. Its subsidiaries include Hamilton James and Bruce Pty Limited, HJ&B Employee Pty Limited, HJ&B Employee Share Trust and HJB Share Plan Pty Limited.
Operating profit Net profit Pre-tax profit Shareholders' equity
0.4 0.4 0.4 10
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
17 17 9 6
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
7 7 8 0.5
Indicator RatioCompared with industry average
Net profit margin 0.8% Lower
ROE 4.4% Lower
Debt-asset ratio 44.5% Higher
Current ratio 1.6 Lower
TIE 1.7 Lower
Indicator RatioCompared with industry average
Revenue growth rate
14.7% Lower
Total turnover ratio 3.3 Higher
Accounts receivable turnover ratio
8.6 Higher
ROA 2.5% Lower
Operating margin 0.7% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
89
Company name in Chinese:
ATA公司Company name in English:
ATA Inc.
Headquarters: Beijing, China Country: China
Established: 1999 Website: http://www.ata.net.cn
Main Business: Talent AssessmentAnnual revenue of 2011:
48 million dollars
Stock Exchange: NASDAQ Stock Market Stock Code: ATAI
About:
ATA Inc. NO.55
ATA Inc. (NASDAQ:ATAI)is a provider of computer-based testing services. It offers services
for the creation and delivery of computer-based tests utilizing the test delivery platform, testing
technologies and providing testing services. The computer-based testing services are used for
professional licensure and certification tests in various industries, including information technology (IT)
services, banking, securities, teaching and insurance. The computer-based testing services clients include professional
associations, such as the Securities Association of China, China Banking Association and China Futures Association, and
governmental agencies. As of March 31, 2010, the Company’s test network included 1,988 authorized test centers
located throughout the People’s Republic of China. In February 2009, the Company completed the acquisition of Beijing
Jindixin Software Technology Company Limited (Beijing JDX) and JDX Holdings Limited (JDX BVI).
Operating profit Net profit Pre-tax profit Shareholders' equity
3 3 4 55
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
68 66 49 12
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
13 13 13 /
Indicator RatioCompared with industry average
Net profit margin 6.6% /
ROE 5.8% /
Debt-asset ratio 19.3% /
Current ratio 4.0 /
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
34.1% /
Total turnover ratio 0.7 /
Accounts receivable turnover ratio
3.8 /
ROA -18.4% /
Operating margin 6.9% /
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
90
Company name in Chinese:
/Company name in English:
DLH
Headquarters: Georgia, United States of America Country: United States of America
Established: 1969 Website: http://www.dlhcorp.com
Main Business: HR OutsourcingAnnual revenue of 2011:
42 million dollars
Stock Exchange: / Stock Code: /
About:
DLHNO.56
DLH is a service provider of logistics, healthcare support and technical services
to Federal Agencies and the Department of Defense. The Company focuses
on three business lines: Logistics & Technical Services, Healthcare Delivery
Solutions and Contingency/Staff Augmentation. The Company provides its
services to the United States Department of Veterans Affairs (DVA), the United States Department of
Defense and other United States governmental entities. DLH provides a suite of services and solutions
offerings that plan for, implement and controls the storage and flow of goods, services and information
for government agencies. Our tools and processes are key enablers for enhanced productivity & quality.
Operating profit Net profit Pre-tax profit Shareholders' equity
-4 -4 -5 6
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
22 23 13 16
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
11 11 8 0.3
Indicator RatioCompared with industry average
Net profit margin -10.3% Lower
ROE -77.8% Lower
Debt-asset ratio 74.6% Higher
Current ratio 0.8 Lower
TIE 1.7 Lower
Indicator RatioCompared with industry average
Revenue growth rate
2.6% Lower
Total turnover ratio 1.8 Lower
Accounts receivable turnover ratio
3.8 Lower
ROA -18.4% Lower
Operating margin -10.1% Lower
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
91
Company name in Chinese: / Company name
in English:Prime People
Headquarters: London, The United Kingdom Country: The United Kingdom
Established: 1986 Website: http://www.prime-people.co.uk
Main Business: Recruiting/HeadhuntingAnnual revenue of 2011:
20 million dollars
Stock Exchange: LON Stock Code: PRP
About:
Prime PeopleNO.57
Prime People PLC is a global specialist recruitment business headquartered
in the UK. It has offices in London and Manchester, Hong Kong, Dubai,
Johannesburg and Singapore. The group’s current recruitment operations
address requirements for executive, professional and technical staff working
in the Real Estate & Built Environment, Energy & Environmental, Insight & Analytics and Pharmaceutical
sectors. The company has been trading since 1986 and in June 2004 moved to AiM having been on the
main London market since May 1995.
Operating profit Net profit Pre-tax profit Shareholders' equity
1.4 1.1 0.2 22
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
24 25 9 3
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
5 5 3 /
Indicator RatioCompared with industry average
Net profit margin 5.5% Lower
ROE 5.0% Lower
Debt-asset ratio 11.5% Lower
Current ratio 3.2 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
-8.7% Lower
Total turnover ratio 0.8 Lower
Accounts receivable turnover ratio
4.3 Lower
ROA 4.4% Higher
Operating margin 7.1% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
92
Company name in Chinese: / Company name
in English:NetDimensions
Headquarters: Britain Country: Britain
Established: 1999 Website: http://www.netdimensions.com/
Main Business: e-HRAnnual revenue of 2011:
12 million dollars
Stock Exchange: LON Stock Code: NETD
About:
NetDimensionsNO.58
Established in 1999, listed on the London Stock Exchange (AIM: NETD) and
trading on OTCQX (OTCQX: NETDY), NetDimensions is committed to leadership
in performance, knowledge, and learning technology. Our global solutions help
organizations achieve productivity & efficiency improvements, cost reduction,
risk management, and cultural & process innovation.Through our own offices
worldwide, as well as through a global reseller network that extends to over 40 countries, NetDimensions
serves over 1,000 clients with more than 9 million users.
Operating profit Net profit Pre-tax profit Shareholders' equity
0.6 0.4 0.6 7
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
24 25 9 3
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
0.1 2 6 /
Indicator RatioCompared with industry average
Net profit margin 2.9% Higher
ROE 5.2% Higher
Debt-asset ratio 48.1% Lower
Current ratio 2.0 Higher
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
48.2% Lower
Total turnover ratio 1.0 Higher
Accounts receivable turnover ratio
6.0 Higher
ROA 3.0% Higher
Operating margin 4.9% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
93
Company name in Chinese: / Company name
in English:HRsoft
Headquarters: Ottawa, Canada Country: Canada
Established: 1996 Website: http://www.hrsoft.com/
Main Business: e-HRAnnual revenue of 2011:
8 million dollars
Stock Exchange: FINRA - OTC Stock Code: WSTM
About:
HRsoftNO.59
HRsoft, formly Workstream, is a provider of software and services for human capital management (HCM). HRsoft has two segments: Enterprise Workforce Services and Career Networks. The Enterprise Workforce Services segment offers a range of HCM software solutions, which includes performance management, compensation
management, development, recruitment, benefits administration and enrollment, succession planning, and employee awards and discounts programs. The Career Networks segment offers recruitment research, resume management and career transition services. In addition, Career Networks provides services through a Website where job-seeking senior executives can search job databases and post their resumes, and companies and recruiters can post position openings and search for qualified senior executive candidates. HRsoft conducts its business primarily in the United States and Canada. In January 2011, the Company acquired Incentives Advisors, LLC.
Operating profit Net profit Pre-tax profit Shareholders' equity
-0.6 -0.2 -1.3 6
Major financial data in Fiscal 2011 (Unit: $ million)
Major financial ratios in Fiscal 2011
Total assets by the end of 2011 Average total assets Current assets Current liabilities
12 11 2 4
Total accounts receivable balance by the end of 2011
Average accounts receivable balance
Total liabilities Interest expense
1 2 6 /
Indicator RatioCompared with industry average
Net profit margin -2.1% Higher
ROE -2.6% Higher
Debt-asset ratio 49.8% Lower
Current ratio 0.5 Lower
TIE / /
Indicator RatioCompared with industry average
Revenue growth rate
-23.0% Lower
Total turnover ratio 0.7 Lower
Accounts receivable turnover ratio
4.5 Higher
ROA -1.5% Higher
Operating margin -8.2% Higher
GLOBAL 50 HUMAN RESOURCES SERVICE PROVIDERS 2012
94
About the publisherHRoot is a leading management media and internet company whose brands include HRoot.com, a top HR management website in the world; "Human Capital Management", a high-end industry journal; "Overclass", an elite club of HR professionals; and "Annual Human Resources Awards in Greater China" and "HR service providers Expo", each being a high-profile industry event with utmost authority and foremost outreach. HRoot also provides mobile marketing service and has its cloud media platforms on iPhone, iPad and the Android system. HRoot's brands,"Global 50 Human Resources Service Providers" and "Top 100 Human Resources Service Brands in Greater China", are considered barometers of this industry.
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