hrs customer charter - our promise
Post on 24-May-2015
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www.hrsid.com
Place no limits on your thinking
Listen, consider, decide & provide a mely &courteous response
Take ownership of the solu on
Tell us how it went, especially if it wasn’t perfect
In return, we’d like you to....
Work with us, challenge and be open to exploring all possibili es
QUESTION
INNOVATE
ANSWER
ACT
LEARN
Challenge conven onal thinkingUnderstand your requirements in full
Keep an open mindUse our experience & knowledge to iden fy ALL possibili es
Provide a mely & courteous responseRecommend best fit
Get it right first me or put it right quicklyMake YOU the expert when trainingBe there if you need us
Ask you how it wentListen to your feedbackImprove, improve, improve
We promise to....
Our promise
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