hw nottingham and hw nottinghamshire eps campaign
Post on 04-Jan-2016
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HW Nottingham and HW Nottinghamshire EPS campaignRuth Rigby, Managing Director, Healthwatch Nottingham
Our Role
The local consumer champion for health and social care to:
• Represent the voice of Nottingham citizens• Gather the experiences of people who use
services• Use this information to provide a fuller
picture of people’s experiences for commissioners, providers and regulatory bodies
• Act as an information hub to help people access health/care services and make informed choices
Context• Pressures on our local Health and Social Care
system• Set to rise - increased number of people with
long term conditions (LTCs) locally, greater call on resources as people age
• High profile system ‘failures’•Nationally - Mid Staffs (Francis Enquiry), Winterbourne View, (Keogh Review), (Berwick Review)•Locally - Autumn Grange, St Andrew’s Lodge, Sherwood Forest NHS FT, Southern Cross
• Funding – reducing funding for social care, pressure from NHS costs
Developing our priorities
• By identifying priority areas based on concerns or issues raised through engagement activities – particularly with seldom heard groups - and other information received from the public
• By looking at the work programmes of partner organisations and gathering the views to support these activities e.g. an NCC strategic review, CCG procurement, the work of Health Scrutiny
• By identifying communities, such as work with specific seldom heard groups, whose views may be under-represented
Why an EPS campaign?
• Feedback from a member of the public
• Concerns from Patient Participation Groups
People have told us.…..• They didn’t understand what they were
signing up for
• There isn’t enough information available about EPS
• They don’t think people know enough about the pros and cons
• They think pharmacies might push people to sign up when it’s not the best option for them
• They are worried about what would happen if their nominated pharmacist is out of stock of their medication
• They don’t know where to go if they have a problem with EPS
What we are going to do
Working with the LPC and NHS England we will:
• Set up a dedicated page on the Healthwatch Nottinghamshire Website
• Provide information for pharmacies to display
• Have regular articles in the LPC newsletter
• Issue joint press releases
• Use one of our regular columns in the local press to talk about EPS
• Send information to GPs and to PPGs
healthwatchnottingham.co.uk 0115 859 9511
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