ibm connections vs. office 365 – episode iii

Social Connections 11 Chicago, June 1-2 2017

IBM Connections vs. O365Episode III

Jan Valdman, Whitesoft

@jan_valdman

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About me

The story of this presentation

• Episode I• Boston, Stuttgart 2015• http://www.slideshare.net/soccnx/ib

m-connections-vs-office-365• 7500 views

• Episode II• Toronto, Prague 2016• http://www.slideshare.net/soccnx/ib

m-connections-vs-office-365-episode-ii

• 2000 views

RemarksThe opinions in this deck are my own and do not necessarily reflect or equal to any opinions of Whitesoft or IBM.

All information about O365 and Sharepoint is based on my own end-user experience.

All conclusions are based on my personal experience using common, regular environments and accounts, both product are considered to be in the “out-of-box” configuration.

I am not an expert on O365.

Cloud offerings change very quickly so the information might be outdated when you read it. Screenshots taken in June 2016.

This deck does not compare the products completely but only from a social collaboration perspective.

The information is provided “as-is”. I can not guarantee that the information in this deck is precise, complete, correct and otherwise valid. I believe that you find this comparison true and useful however I can not accept responsibility for any of your future decisions. If you do not like this policy, do not read further.

Copyright information

Competitors (?)

Features & functions comparison does not work

O365 vs Connections 3.0.1

https://www.getapp.com/collaboration-software/a/microsoft-office-365/compare/ibm-connections/

Yammer vs. Connections 3.0.1

https://www.getapp.com/collaboration-software/a/yammer/compare/ibm-connections/

Sharepoint vs Connections vs Wrike(???)

https://comparisons.financesonline.com/ibm-connections-vs-sharepoint

Yammer vs Connections vs Wrike

https://comparisons.financesonline.com/ibm-connections-vs-yammer

Connections vs Yammer

https://www.trustradius.com/compare-products/ibm-connections-vs-microsoft-yammer

How do they compare each other?

Introduction

• There are good stuff and bad stuff in Microsoft Office 365

• In this deck you will learn why IBM Connections is better than O365

• O365 is not social

What does SOCIAL mean?

“Social” is…

… to be in touch with colleagues, to communicate, to collaborate, to share ideas in order to get my work done faster and better

… that means

• How people get updated regarding what’s happening and stay focused

• To understand relationships between people• To collaborate efficiently on files• To share knowledge and experience• To engage young employees• How to enhance internal communication• …

What I have learned

What companies do and say

• Companies having (!) O365 buy IBM Connections

• “we could do the same using OneDrive, SharePoint, Yammer and … but we like that in Connections everything is at a single place”

What companies do and say

• I know an IT company who sells and implements SharePoint that decided for Connections for internal use

• “well, we sell Sharepoint but I’d never implement it for our company. It is far too complex”

Voice of the market

• Czech CIO Magazine 6/2015 • Infoworld Review:

Office 365 fails at collaboration

Source http://www.infoworld.com/article/2990441/collaboration/review-office-365-fails-at-collaboration.html

What analysts say

• “While many organizations have moved to O365, the primary reason for doing so was to embrace Exchange Online”

• Michael Sampson, in his latest book

Do you want to pay 80 % more for your Office?

A message from Amy Hood, Microsoft CFO

http://www.computerworld.com/article/2919935/enterprise-applications/pssst-office-365-customers-pay-microsoft-up-to-80-more-over-long-haul.html

Why customers love IBM Connections?

How IBM Connections works

Everything at one place

Everything is at one place

Your network

Forums

Communities Activities

……

A file can be shared/linked everywhere

• In community

• In a status update

• In a blog

• In a wiki

• In a forum

Pain points in O365

I have never heard…

• We are more innovative because of O365• O365 connects people within our enterprise• Our users love O365

(such a poor life I live)

On the other hand, I have heard

• O365 is complex

• The tools are not integrated

• Why we should use several separated tools to achieve this or that?

This is what O365 users see after sign-in

Can you imagine Connections like this?

Install desktop client for IBM Connections.Got a Mac? Sign in to IBM Connections on your Mac to install.Smartphone or tablet? Get IBM Connections on your devices.

Collaborate with IBM Connections

Hi, Jan.

Home Profiles Communities Files Activities

Wikis Blogs Forums Bookmarks Metrics

Updates

Does it sound familiar?

Until now, most PC software was designed for individuals using individual PCs. But today, more and more people are working in teams on networked PCs that require a new kind of software. Software that lets them quickly share ideas and information no matter where, when or how they work.

Does it sound familiar?

• Lotus Notes advertisement from 1991 (!)

• Is Microsoft 25 years behind?

Source http://www.lotusmuseum.com/pages/Ads

No, they are only 5-10 years behind ☺

• In my country, MSFT nowadays speaks about

• Collaboration

• Working from any placeusing any device

• Millenials

• #newwaytowork

• etc.

They can’t even sell O365/social well

• Yammer

• Planner

• Teams

Reason #1 - Complexity

Complexity is the show stopper

• Which tool to use?

• How to fit everything together.

• Inconsistent GUI and user experience

• SharePoint complexity

What O365 users need

What O365 users might use (if trained)

… and what O365 users get

Does it make sense to pile up features?

Example: files in Yammer

… files in OneDrive…

… files in in SharePoint

And now in Teams

..which are (not?) in Sherepoint

In general

• Files are stowed in multiple silos

• Overlapping functionalities, inconsistent UX

• No social capabilities

• Therefore they need Delve and OfficeGraphtechnology to stich everything together

When to use what in O365

• Seriously meant WP

• 75 pages

When to use what in O365…

Complexity kills productivity & adoption

IBM Connections – just enough tools

Reason #2 - Roadmap

SharePoint is not evolving (much)

So where is the innovation?

• Delve?

• Video?

• Groups?

• Planner?

• Teams?

Social/collaboration strategy in O365

• 2012 $1.2 Billion Yammer buy• 2013 Yammer!• 2014 Groups!• 2015 Yammer!• 1/2016 MS layed off its entire team of Yammer

Customer Success Managers (CSMs)• 2/2016 MS enabled Yammer for all customers• 11/2016 MS introduced Teams

Yammer compared to IBM Connections

O365 now has Teams

• Built on top of Sharepoint

• a feature, not a product (unlike Slack)

months

Pick the right tool

dayshours minutes

How much is Yammer integrated?

• Is it integrated with OneDrive?

• Is it integrated with SharePoint?

Opinion: Yammer is dead man walking

$1.2 billion mistake?

Unclear roadmap, limited innovation

Reason #3 – Notifications

I am a member of 76 communities…

And I am still updated in a single stream

How can you follow SharePoint Sites

• Email???

• Delve?

• The SharePointFollowingpage?

• Yammer?

Reason #4 – The Theory

coordination cooperation collaboration

harmony smooth processes co-created value

synergyconvergent outcomes

divergentoutcomes

The collaboration theory

missing/weak in O365

cooperation collaboration

harmony smooth processes co-created value

synergyconvergent outcomes

divergentoutcomes

The collaboration theory

co-created

valuesynergy

convergent outcomes

divergentoutcomes

Without coordination, it collapses

collaboration

Does not work in theory, does not work inpractice

Conclusions

Let us do some math

• More collaboration = more innovation

• More tools = more collaboration

• More tools = more innovation

The three collaboration killers

O365 vs. social collaboration

• Can not work BY DESIGN - see the theory

• Customers use mostly Exchange & OneDrive

• There are some good features but isolated in silos

• Instead of making the solutions more integrated, Microsoft adds more and more stuff (will Teams help?)

Good to know

• Customers do not buy O365 to foster collaboration but to use Outlook/Exchange, OneDrive, Word, Excel, PowerPoint

• Even O365 customers are interested in IBM Connections

A side-by side comparison

• In Connections, everything is simple, integrated, straightforward and transparent for end users

• Business users are self-sufficient to setup and manage everything themselves

• In O365, features are disintegrated, complexand hidden from the users

• You need experienced (and expensive) consultants to set up and maintain Sharepoint sites

Remember

There are more than 365 reasons to use IBM

Connections

☺☺☺

Thank You!

Jan Valdmanjan.valdman@whitesoft.eu+420 603 590 152

Many thanks to people who helped me to discuss and validate my findings and ideas.

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