ica 2013: people, place & time: the daily rhythms of deception in text messaging

NorthwesternUniversity

People, Place & TimeThe Daily Rhythms of Deception in

Interpersonal Text Messaging

CornellUniversity

ICA 2013London, UK

LindsayReynolds

JeremyBirnholtz

JeffHancock

MadelineSmith

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Butler Lies• Often used to avoid social

interaction or explain a communication failure

• Serve to maintain relationships

• Depend on norms and technological features

• Exploit ambiguities in mediated communication

People•Communication varies

by relationship types and closenessAgosto et al. 2012, Baym 2010

•Mixed findings about who people lie most toDePaulo & Kashy 1998, Cole 2001

• Butler lies told to maintain relationshipsReynolds et al. 2011, Birnholtz et al. 2013

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Who are lies and butler lies in text messaging told to?

Research Question 1

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Time•Temporal context

affects perceptionsGoffman 1966

•Message timing can effect relationshipsWalther and Tidwell 1995

• People delay opening and respondingReynolds et al. 2011

"clock" by azmichelle on flickr

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When are lies and butler lies in text messaging told?

Research Question 2

Place•Context important for

interpreting messages

• Location sharing apps increasingly popularZickuhr 2012

•Decreased ambiguity threatens butler lyingBirnholtz et al. 2010, Reynolds et al. 2013

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How does location sharing affect butler lying in text messaging?

Research Question 3

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Method: Butler Messaging App

Study Procedure1. Pre-study online materials

• Online consent form• Deception Tutorial• Download and install app

2. Use app for one week• Email reminder mid-week

3. Post-study questionnaire• Message logs with questions• Experience with app• Uninstall and debrief

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Data and Coding• 3,963 sent messages

• 959 butler messages (24.2%)

• 230 deceptive messages (5.8%)

• 89 butler lies (2.2%)

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see#you#at#7:15#

I"did"not"like"her"shirt"

RQ1: Relationships

• F(4,560.7) = 31.48, p<.001

•More messages sent to romantic partners than all other categories (p<.001)

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0"5"

10"15"20"25"30"35"

Acquaintance" Friend" Family" Roman8c" Other"

Percen

t'of'T

ext'M

essages'

Rela2onship'Types'

Mean'Number'of'Text'Messages'Sent'per'Recipient''

RQ1: Relationships & Lying

• F(4,566.3)=1.05, p=.380

•No significant differences in rates of lying by relationship type

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0"

3"

6"

9"

12"

15"

Acquaintance" Friend" Family" Roman:c" Other"

Percen

t'of'T

ext'M

essages'

Rela2onship'Types'

Percent'Lies'per'Recipient''

RQ1: Relationships & Butler Lying

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0"

2"

4"

6"

8"

10"

Acquaintance" Friend" Family" Roman9c" Other"

Percen

t'of'T

ext'M

essages'

Rela2onship'Types'

Percent'Butler'Lies'per'Recipient''

• F(4,568.5)=1.44, p=.219

•No differences in butler lying rates by relationship type

RQ2: Time & Lying

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RQ2: Time & Butler Lying

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RQ3: Locations & Butler Lying

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RQ3: Locations & Butler Lying

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•χ2(1, N=3340) = 6.83, p<.01

• Locations shared with butler lies less frequently than with other messages

Summary of Results•More text messages sent to romantic partner

than other types of contacts

• Failed to find difference and lying and butler lying to different types of contacts

• Butler lies sent at times of social coordination

• Butler lies were sent without locations more often than other messages

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Discussion•Context matters: people, place and time

•New technological features can impact behavior

•Need more detailed studies of text messaging

• Butler Messaging app

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Limitations & Future Work• Self-reports of deception

• Potential self-selection bias

•Modified app included unfamiliar features

• Student sample

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We thank Jon Culver, Daniel Haber, Jared Kass, Kate Pascucci, Weili Shi, Mark Thomas and Jin Zhao for their valuable research assistance. Funding

was partially provided by NSF Grants IIS-0915081 and DGE-0824162.

People, Place & TimeThe Daily Rhythms of Deception in Interpersonal Text Messaging

LindsayReynolds

JeremyBirnholtz

JeffHancock

MadelineSmith

socialmedia.northwestern.edu sml.comm.cornell.edu