icab - itk chapter 1 class 2-3 - information within organization

IT KNOWLEDGECA Professional Stage - Knowledge Level, ICABTutor: Mohammad Abdul Matin

Chapter 1Information Within Organization

Chapter Outline What is Information? Difference Between Data and Information Why Information is a Key Resource in

Organization? Attributes of Information What is an Organization? Characteristics of Decision Support System Information System and Different Levels Information Systems Between and Within

Organizations What is Financial Reporting System and Role

of IT in FRS

Components of DSS

The UsersManager at Different Levels | Business User

DatabasesCan be Multiple | Can be External

Planning LanguagesCube | General Purpose | Special Purpose

Model BaseTabulation | Analysis | Time Series Analysis

Examples of DSS Cost Accounting System Capital Budgeting System Budget Variance Analysis System General Decision Support System Balanced Scorecard / Performance

Scorecard What If Analysis (Business Intelligence)

Information System Levels

EIS

MIS, DSS

TPSExecution Level Management

Mid & Top Level Management

Top Management

Source of Information

Usa

ge F

requ

ency

Impa

ct

Num

ber o

f Rep

orts

ScorecardF3 Improve Productivity of Our

Employees MF3.1 Net Sales Value (NSV) Per Employee

Based on ABP

MF3.2 Profit Per Employee Based on ABP

S3 Be The Employer of Choice MS3.1 Third Party “Employer of Choice” Ranking

Top 2 in BD KS3.1 Initiate participation in all major job

fairs

P3A Ensure Role Clarity with Appropriate Empowerment

MP3A.1 Employee Survey Score <9 KP3A.1 Survey to find out the availability of

formal Role Definition & role clarity

KP3A.2 Conduct sessions at CEC level to ensure 100% availability of RD

KP3A.3 Survey to assess the level of employee empowerment

KS3.2 Develop student engagement program

P3B Establish Clear Succession Plan for All Key Personnel

MP3B.1 Succession Readiness Index 0.8 KP3B.1 Leadership Succession Process (in

conjunction with outside consultant)

MS3.2 Employee Satisfaction Index (ESI) 1.2

KP3A.4 Run management programs to drive the culture of empowerment

KP3A.5 Design supervisors’ KRA to drive employee empowerment

IS Between & Within Organizations Passive or Interactive Information Systems– Passive is static / one way– Interactive is updatable

Management Information Systems Batch Processing and Rapid Processing– Batch: payroll system– Rapid: movie ticketing system

IS Between & Within Organizations Knowledge Based Systems– Diagnostic: leads to specific area of knowledge

by questioning and filtering– Advice giving: MRP, MAP, Automated Factory

Order, etc.– Decision Making: “What if” Analysis or Scenario

Analysis

Financial Reporting Features Rating Ratios– System calculation of useful ratios based on data– Configurable context for the ratios

Graphics– Infographics help better understanding and

attention Pivot Tables– Analysis, comparison

Alarms– Reduces pitfalls and mistakes– Helps keeping right pace in

workflows/dependecies

Infographics

Helps quick attention and understanding

Pivot Table

Financial ReportingInternational Financial Reporting

Standards (IFRS)

It’s a standard framework Standards, interpretations and the

framework adopted by the International Accounting Standards Board (IASB)

Policy Details (System Owner) Access Control– Add/Change to be formally requested– Deactivated on termination– Change permissions as per role changes– Periodic review for appropriateness

Segregation of Duties– Role based access and permissions– “Need to have” basis access to features and

information

Policy Details (System Owner) Review Procedures– Administrator provides list– System owner reviews permissions and

recommends changes– Functional/technical staff executes changes– System owner checks and confirms changes

Audit of Externally Hosted Vendor Systems– External vendors conduct SAS 70 review– System owner reviews and reports to Chief

Security Officer Compliance– Different standards and Government regulations

Policy Details (Technical Owner) Antivirus Controls Auditing and Review Authentication Backup & Recovery Incident Response Passwords Physical Security Security Updates and

Patches

Change Control System Warnings /

Alerts

Exam Questions What is Information? Narrate the importance

of Information. Write in brief, the important attributes of

Information. What is DSS?

Thank You

Next ClassTopics: Chapter 3