ics class presentation (mar 2015)

Intermaritime Certification Services(ICS Class)

Certificating Vessels Around the World

www.icsclass.org

About ICS Class

www.icsclass.org

Intermaritime Certification Services(ICS Class) was officially establishedin 2005 by the Eng. Santiago Torrijostogether with a group of experiencedcollaborators creating a leading classorganization.

Over the last years ICS Class hascoped with ever-changing challengesand has gained undeniable authorityand worldwide recognition.

ICS Class is a classificationsociety with headquarterslocated in Panama, Republic ofPanama.

ICS Class is an independent andnon-commercial organizationcarries out its classificationactivities in an impartial andobjective way in compliancewith ICS Class Rules andRegulations.

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About ICS Class

ICS Class belongs to INTERMARITIME Group that has thefollowing associates:

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ICS Class

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ICS Class Recognitions

ICS Class is a Classification Society, Recognized Organization (RO) andRecognized Security Organization (RSO), duly authorized to act on behalfof:

Panama Maritime Authority (Panama)

IMMARBE (International Merchant Marine Registry of Belize)

Directorate of Aquatic Spaces of the Naval Force of the Republic of Ecuador

Merchant Marine Directorate of the Republic of Honduras

RIBB: Bolivian International

TZIRS: Tanzania Zanzibar International Register of Shipping

RIBB: Bolivian International Registry of Ships.

The Maritime Administration of the Republic of Moldova

SIMA: Samoa International Maritime Authority

www.icsclass.org

ICS Class have an Exclusive Office located at

Zongshan District, Dalian-China and has a

permanent authorization under the requirements

of the Maritime Safety Administration of the

People`s Republic of China (MSA-China) – To act

in China territory as Class/RO/RSO.

ICS Class Recognitions

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ICS Class, as RO/RSO, carry out statutory inspections andcertifications on behalf of Flag Administrations, verifyingcompliance with International Conventions such as:

SOLAS & Load Line

MARPOL, Annex I, Annex II, Annex IV, Annex V & Annex VI

ISM & ISPS Codes

Tonnage

International Codes as IMSBC, IMDG, IBC (for ChemicalTankers), IGC (for Gas Carriers), Nox, LSA, FSS.

ILO

IAFS

Lifting Appliances

And others

Our Services

www.icsclass.org

ISM/ISO 9000:2008 Consultancy SSA/SSP preparation for ISPS CodeManual Preparation (SOPEP, SMPEP, CSM and others) Preparation of ISM/ISO Manuals Support during the implementation of Quality and Safety

Management System Familiarization with ISO/ISM Code ISM/ISO Internal AuditsDesignated Person for the PCSOPEP Preparation of PCSOPEP Tonnage, Freeboard, Stability and other calculations Training Courses (SOLAS, MARPOL, LOAD LINE, ISM, ISPS,

MLC, 2006); and others courses

Other Services

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Head Office Staff

ICS Class have the following staff:5 Managers

3 exclusive engineer surveyors, in charge of the revision of technical documentation received from our Representative Offices.

3 operations staff for the reception and follow-up of technical documentation.

3 accounting staff

1 Computer supporting

3 Administrative staff

ICS Class – Organization Chart

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ICS Class – Surveyors

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ICS Class has a global network of representations and regional offices.

More than 140 surveyors carry out all the tasks relating to class and statutory surveys to confirm the hull and machinery condition, the safe of navigation, the safety and security of life at sea and the pollution prevention on ships under ICS Class

ICS Class – Surveyors

www.icsclass.org

ICS Class – Surveyors

• 48Asia

• 49Europe

• 12Middle East

• 26America

• 8Africa

• 143 SurveyorsTotalASIA34%

EUROPA34%

MIDDLE EAST8%

AMERICA18%

AFRICA6%

SURVEYORS

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The ICS Surveyors / Auditors, keptconstantly updated through news,newsletters, seminars, courses, amongothers.

They are constantly notifies for importantchanges in Statutory Regulations andClass coming into force.

Training for Surveyors

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Important Training Courses have been conducted at China, Greece, Turkey, Singapore, Rotterdam, Panama and others countries.

Training for Surveyors

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ICS Class

ISO 9001:2008 Certification• ISO:

International Organization for Standardization.

• System Quality Management:

Focused on the effectiveness of the Organization System to meet customer requirements through continuous improvement.

• The International Maritime Organization (IMO) on the resolution A.739 (18) states:

“Organizations Recognized by the Maritime Administration to issue devoted Certified Technicians vessels benefiting from Quality Standards ISO 9000 series.”

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ICS Class

Certification ISO 9001:2008

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ICS Class

Certification ISO 9001:2008

ICS Class Head Office had been certified by Bureau Veritas under ISO 9001: 2008 Standard.

ICS China had been also certified by BV as part of requirements to comply with MSA China.

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ICS Class

ISO 9001:2008 Certification

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ICS Class

ISO 9001:2008 Certification

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Quality Policy

ICS Class promotes continual improvement of its Quality

Management System (QMS) and personnel’ performance to

ensure the safety of navigation, safety of life at sea and

prevention of pollution from ships, in compliance to the

authorizations granted by the Flag State Administrations

according to mandatory rules and regulations, IMO

instruments and national legislation, emphasizing the

continuous improvement and focused to the satisfaction of the

customer and interested parties.

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Quality Objectives

1. Promote high standards of safety of navigation, protection of property, prevention of

pollution and protection of the marine environment.

2. Maintain the effectiveness of Quality Management System (QMS) through continuous

monitoring and measuring of the process and activities, such as the improvement of

regulations with the best available technologies and operational solutions, supervision

procedures and documents, personnel performance, measurements of fundamental

processes, control of non-conforming services, internal audits, customer complaints, Port

State Control detentions, Flag State Administration inspections and the identification of

opportunities for improvement.

3. Promote high levels of customer satisfaction through analyze the information from

customer requirements and contract information, feedback on all delivered services,

market needs and information related to competition.

4. Maintain high levels of technical expertise and competence with experienced, duly

qualified and trained personnel to satisfy the needs of the company and the requirements

of the customer and interested parties.

www.icsclass.org

Process Map of

Intermaritime Certification Services (ICS)C

UST

OM

ERS

ProcessStrategic Management

ProcessQuality

Management

ProcessFull Term

Certification

ProcessInterim Certification

Surveys and Interim Certification

ProcessInterim CertificationEvaluation and control of

Surveyors/AuditorsMarketing Process

ProcessResources

Management

CU

STO

MER

S

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Process of ICS Class

Merchandising

Interim Certification

Full Term Certification

Strategic Management

Quality Management

Resource Management

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Indicators at ICS Class

% Control of Detentions

Processing time of 60 days from the arrival of thedocument.

% Of inspectors who meet the requirements for monitoring and control.

70% above 2.5 rating

% In performance evaluations

70% in B.

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Indicators at ICS Class

% Customer Satisfaction:

70% rating Good.

% Authorized service

70% of approved contributions.

% Compliance with the Continuous Improvement Plan

80% compliance with the Plan.

Merchandising

• The Standard requests that Customer requirements are reviewed to determine whether:– We are able to provide the service

– We have Surveyors or Auditors available

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Service Request: Surveyor

Quotation: Head Office

Authorization for Surveys: Head Office

Interim Certification

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Authorized the work, the surveyor performs the inspection based on the Technical Instructions and Guidelines

Check the documentation that must be kept on board.

Collect and record all the information to complete the Survey Reports

Surveyors and Auditors Control

• According to IMO Resolution A.789 (19) isnecessary for each authorized inspector meets therequirements.

• Each inspection must be performed by authorizedinspectors ICS.

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Interim Certification

• Reports and interim certificates must be signed by authorized personnel.

• The signature of the Surveyor in each interim certificate and reports is verified at each inspection document received.

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Interim Certification

• Issue of Interim Certificate:

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Conditional

• For a period not exceeding two months if the ship has deficiencies which do not affect safety.

• Annotate forward "Conditional, see remarks".

Interim

• For a period not exceeding 5 months from the date of completion of the inspection work.

ISM Certificate

• Refer to the instructions for the ISM Code certification.

Regulatory Certification

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Hea

d O

ffic

eReceive notification of work done by

the inspector.

Receive inspection documentation, interim certificates and supporting

information.

Give status to the documentation received.

Status of the Documentation

• Approved– Meets documentation and payment.

• Stand by– Lack of documents– Non-payment– Debt to the Treasury– Remarks of a technical nature– Inadequate inspection forms– Inspections by Surveyors unauthorized

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• Rejected

– Ship Registry canceled

– Failure to meet the applicablerequirements

– No correcting deficiencies

– Payment

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Status of the Documentation

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Status of the Documentation

H.O. sends the inspector information regarding the status of documentation.

Monthly Status Reports are sent to track the status of pending documents or pending.

"SHIP'S STATUS REPORT" is sent with Regulatory Certificate (Full Term).

The certificates to be renewed or endorsed are reported in a monthly report.

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Technical Instructions

Technical documents is continuously revised,according to last revisions received from IMO, IACSand Flag State Administrations.

Surveyors and Head Office staff is updated throughthe publication of Statutory Notices as well as otherprograms and software's.

Direct access to the webpage had been designed toobtain updated information.

• Updates:

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Services

ThecnicalsDocuments

Quality System Documents

Guidelines

Surveyors

Non-Conformities

"A Notice of Non-Conformity is issuedwhen non-conformities are detected in thedaily development of the activities ordetention of vessels either case surveyor’sresponsibility "

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Non-Conformities

Actions to be taken:

Warning Letter

Temporary Suspension

Cancelation of Surveyor

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ICS

• RESPONSIBILITIES

Doris de Torrijos: General Manager

Patricia Ricord: Licenses, ASI

Mariolga Agreda: Quotes, Quality System.

Abel Castillo: ICS Finance

www.icsclass.org

• Marine Division:

– Frank Marmol: Principal Surveyor.

– José Samper , Luis Carlos Botacio U:Technical Reviews, consultations, procedures

with the Administration.

–Magnolia Rosado: Processing of Interim Certificates and Full Term.

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ICS

• Operations:– Anayansi:

Status of documentation, monitoring the expiration of certificates. After Sales Service

– Michelle.: Receipt of documentation Sending documents,

monthly reports, system ships

– Luis: Authorization Codes and system ships.

www.icsclass.org

ICS

www.icsclass.org

Corporate Address: 77 Street No. 26San FranciscoPanama, Rep. of Panama

P.O. Box:0834-2764Zone 9-APanama, Rep. of Panama

Phone:(507) 322-0013

Fax:(507) 226-5386

E-mailinfo@icsclass.orgWebsitewww.icsclass.org

Contact us for additional information

Thank you for your attention.

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