imperial mobile our journey

Imperial Mobile -

our journey

*Lisa*

Project timeline

Contract signature

Discovery day

Application installation

System testing

UAT

Live

24 June 2011

28 June 2011

5 August 2011

24 August 2011

16 September 2011

21 September 2011

Contract to live in 12 weeks

Stefan Tell

Requirements

Locations - MUST

Pocket guide - MUST

Feeds - SHOULD

PC availability - SHOULD

People Search – SHOULD

Announcements – SHOULD

Blackboard – SHOULD

Courses - COULD

Friend finder - COULD

Library search – COULD

Alerts - COULD

Flexible requirements

Locations

Pocket guide

Help finder

Welcome week

Announcements

Feeds

News

Events

PC availability

People Search

Announcements

Blackboard

Courses

Friend finder

Library search

Alerts

iTunes UWe’ll keep going until we run out of time

The team

Content(Lead: Comm’s)

Technology(Lead: ICT)

Specialist

content

developers e.g.

Education,

Marketing,

Research,

etc.

Specialist ICT

technical

teams e.g.

Linux, DBAs

Etc.

Central co-located web team – joint leadership/prioritisation

Roles and responsibilities

Locations

• Map - Dan Communications

• Positions - Pamela Communications

PC availability - Saul ICT

Pocket guide - Emma Communications

Help finder - Pamela Communications

Welcome week - Pamela Communications

Feeds - Saul ICT

News - Dan Communications

Events - Dan Communications

People Search - Jas/Neil ICT

Announcements - Pamela Communications

Blackboard - Vlad/Jonathan ICT

Courses - Vlad ICT

Friend finder - Saul ICT

Library search - Fereshteh/Heather ICT

Alerts - Heather ICT

iTunes U - Dan Communications

Light governance

Initiation

• WMB approval

• PID

Project governance

• Weekly 15 min

meetings

• Rolling action/issues

list

Go live

• Formal RTP and

change control through

CAB

Change control

The app was the control

Got together every day

Team agreed changes

Testing

Range of devices – team of 5

testers

Constant release and testing

Immediate feedback

Issues list

Formal system testing and UAT

Delivery

Tom Roberts

Location based services

Essential information

Dynamic feeds

Promotion

Amani Hasan

Online Ads

College homepage

Web and Social Media

Face to face promotion

• Added to Comms Freshers’ Fair

stand

• Mentions of Imperial Mobile

added to senior staff

presentations on first day of

term to all new students

Feedback

Dave Guttridge, The Photographic Unit

Feedback

Feedback from Students:

• “I wanted first to congratulate you on the idea for the IC app!

One suggestion: one very useful feature (from my point of view)

would be to be able to check one's timetable directly there.”

Philip Fol (Undergraduate – Natural Sciences)

App store / Market place customer reviews:

• Fantastic

by Ali HB Like it :-)

• Good stuff!

by Very useful app that gives you useful infos when you have no access to

your computer but only an iPhone in your hand!

• Smooth running, location tool is brilliant, saves me having to carry a map

with me wherever I go in order to get used to the campus.

Current focus

roboppy

Work in progress

• VLE

• Library

• Timetable

• Print Services

• Self service

Then what?

Siddie Nam

Targeted

• Audience specific

versions of Imperial

Mobile e.g. staff, open

days etc.

• More granular group

based access to apps,

content and alerts e.g.

department or even

course based access.naixn

Any questions?