implementing a safety management system to achieve world-class safety performance
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Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
Implementing a Safety Management System to Achieve World-Class Safety Performance
Midwest Generation’s Journey
June 4, 2012
ASSE Conference
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
219 Apr 2023
Safety Nugget
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
319 Apr 2023
Management CommitmentCondition of EmploymentFear/DisciplineRules/ProceduresSupervisor Control,Emphasis, and GoalsValue All PeopleTraining
Personal Knowledge, Commitment, & StandardsInternalizationPersonal ValueCare for SelfPractice, HabitsIndividual Recognition
Help Others ConformOthers’ KeeperNetworking ContributorCare for OthersOrganizational Pride
DependentDependent IndependentIndependentReactiveReactiveSafety by Natural InstinctCompliance is the GoalDelegated to Safety ManagerLack of Management Involvement
Natural Instincts
Supervision
Self
Teams
Inju
r y R
ate
s
InterdependentInterdependent
High Level Summary – Midwest Generation’s (MWG) Safety Journey to World-Class…Since 2007, MWG has transformed from a “reactive/dependent” culture to a “dependent/independent” culture
The journey is both a collective and individual movement down the curve!
2007 Midwest Generation’s
Performance*
2007 Midwest Generation’s
Performance*
Current Midwest Generation’s
Performance*
Current Midwest Generation’s
Performance*
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
419 Apr 2023
Background
MWG is an independent power producer – Operates 6 electric power generating plants in Illinois and supervises generation plant in PA.
Sells electricity in competitive wholesale markets and competes in a 13-state region that extends from Atlantic coast westward to Illinois
In 2006, MWG experienced increase in severity of injuries and realized that changing the safety culture of all employees was necessary. This included contractor culture
MWG contracted DuPont to assist in moving toward world-class safety performance - A journey to transform the safety culture from one of compliance-driven and reactionary to proactive and “our work done safely.”
1. Evaluated MWG safety management system against world-class systems
2. Identified opportunities for improvement in management of workplace safety
3. Provided recommendations for the development and maintenance of a world-class safety system at MWG
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
519 Apr 2023
Initial Assessment Findings from 2006
Safety Culture was reactive and compliance-focused
Pockets of safety system skills in the organization but were insufficient to achieve the highest standards of safety performance
Established safety goals encouraged incremental improvement
Significant gap existed in the organization’s ability to identify and mitigate risk
Inconsistent safety management practices were a barrier to rapid improvement
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
619 Apr 2023
Primary Goals of Partnership with DuPont
1. Reduce employee injuries and ultimately create an injury free workplace
2. Transform the safety culture from a reactive, compliance-focused one to an interdependent one that is proactively focused
3. Develop skills and capabilities of the line organization to more effectively manage all aspects of the operation by establishing and maintaining high standards of performance
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
719 Apr 2023
Needed First – A Cultural Shift - Initial Actions
Make safety at least as important as production and quality
Gather greater input from stations and include it in the process
Expand safety leadership organization by involving ALL levels of employees and management
Establish the corporate safety policy as the driving force behind systems and processes for managing safety
Ensure potential hazards are identified, analyzed, and mitigated
Create comprehensive, structured audit system that involves all levels in the organization; System that collects and uses the data
Ensure that everyone, including contractors, is required to comply with a consistent set of safety policies and regulations
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
819 Apr 2023
MWG Improvement Strategy
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
919 Apr 2023
PIT Processes
In the Beginning Safety Initiative Kick-off – Vision
Realizing Our VisionImplementing Our Plans
Annual Safety Summit Celebrate-Commit-Energize-Plan
Reassess – Renew – Sustain (Culture Survey/Reassessment Tool)
Felt Leadership Throughout The Organization
Corporate & Station Safety Committee Restructuring
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
1019 Apr 2023
Project Timeline
Station Safety
Committee
Safety Specialist
Leadership “Continuing The Journey”
Quarterly 2009
Develop, Implement
Safety Processes
First Line “Integrating Safety Into All Work”
Phase 2Phase 1
3Q’09March 2009 April – May 2009
July 2007
June 2009
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
1119 Apr 2023
7 Essential Steps in the MWG Improvement Strategy1. Establish a strategic safety management structure
2. Develop and introduce safety process systems in the areas of observation, incident investigation, rules & procedures, and communications-activities-involvement
3. Develop performance standards and metrics to monitor performance
4. Build safety leadership competencies at all levels
5. Expand workplace safety systems to include contractors
6. Establish process safety reviews to identify and mitigate risks from high hazard operations
7. Train employees and contractors on the new safety systems and processes
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
1219 Apr 2023
Our Commitment to Safety
Having every employee leave the workplace unhurt;
Using work behaviors and practices that uncompromisingly protect the safety of everyone;
Caring for the safety of each other; and
Stopping work anytime unsafe conditions or behaviors are observed until the job can be completed safely
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
1319 Apr 2023
Edison Mission Group Safety Principles
All injuries and occupational illnesses can be prevented
Employee involvement is essential
Management is responsible for preventing injuries
All operating exposures can be safeguarded
Training employees to work safely is essential
All employees are expected to work safely
Safety Observations are a must
All deficiencies must be corrected promptly
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
1419 Apr 2023
Station Safety Committee
Communication, Activities and Involvement
Safety Observations
Rules & Procedures
Leadership
Incident Investigation
Performance Management
Contractor Safety
Process Hazard Review
Safety System Drives Performance
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
1519 Apr 2023
Safety System Drives Performance
Involvement of everyone. This was not a management process; this was an “everyone who works here” process.
Adopting the notion of “all employees.” This includes contractors, visitors, etc… anyone on our property must abide by our rules, or more importantly follow our values.
Implementing a proactive safety observation process. These are a “must” in our principles. These include observations of contractors and vice versa.
15
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
1619 Apr 2023
“Quick Wins”
Safety Contact before every meeting
Lunches for 30 day injury free work
Safety Symbol – “Injury Free” Logo, Crystal Ball
Near Hit dB – full access by all
Safety Communications dB
STOP ME !
Mandatory Monthly Manager Safety Meeting
Union Representation on Corporate Safety Committee
Union rep is Station Safety Committee chair
16
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
1719 Apr 2023
“Game Changers”
Formation of Steering Team
Station Director’s direct involvement in process
PIT Team membership
Safety Observations
Safety intervention
More frequent recognition for safety performance
Real examples of “safety over production”
Establish processes and adhere to the process
Leadership Training
Act on Safety Culture Survey Gaps• Communicate, Communicate, Communicate, & Stop the “blame game”
17
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
1819 Apr 2023
“It starts with Leadership”
As a supervisor or manager demonstrate your personal commitment through:
Your authenticity
Your own good example
Your everyday contacts
Your personal awareness
Your ownership of safety
Managers and first line sups attended “Leading the Way” – more than what you say or do but HOW you do it.
18
Authenticity
Change
Ideals
Vision
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
1919 Apr 2023
Integrating Safety into All Work
A Basic Fact of Business:
Safety is not a natural business function; therefore, it must be consciously built into our daily routine.
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
2019 Apr 2023
Central Safety/Station Safety Leadership Structure
Chairperson
EnvironmentalCoordinator
ContractCoordinator
SafetyProfessional
Station Director
Subcommittees
Strategic
Line Organization
Day to Day Integration
Leadership
Standing Environmental Coordinator
ContractCoordinator
SafetyProfessional
Ad Hoc
Improving and Renewing
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
2119 Apr 2023
Overall, the safety management system has a “Skill-Excellence” level foundation upon which to continue to build.
0
2 0
4 0
6 0
8 0
1 00
Midwest Generation: 12 Element Effectiveness Ratings
Awareness
Skill
World Class
Excellence
Fundamentals I
II
III
IV
VLeadership Structure Process
= 2009 Re-Assessment Team Rating= 2007 DSR Rating
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
2219 Apr 2023
EMG Safety Summit
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
2319 Apr 2023
Safety Summit Purpose
To anchor and sustain our safety leadership processes, systems and structures.
In a way that…
Recognizes and celebrates our accomplishments
Identifies challenges and opportunities for continuous improvement
Facilitates teamwork and builds commitment to continue our journey
So that, we realize our vision of “injury free” and nurture the health and well being of all employees at home, at work and at play.
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
2419 Apr 2023
Summit Outcomes
Reflection on our Journey
Renewed commitment to achieving and sustaining world class safety
Key learnings and benefits derived from our efforts
Ideas and plans to further anchor, improve, sustain our processes at both the corporate level and the stations
Identify ways to integrate safety into all aspects of the business
Continue developing Site Safety Action Plans
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
2519 Apr 2023
Where are we Today?12 Month Rolling Trend All EMG (thru 5/31/12)
Incidence RateDART RateTop Quartile = DART
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
2619 Apr 2023
Avoiding boiler downtime is the primary concern-megawatts versus safety
Safety at least equal with production and quality—good safety is good business
From (2007 Assessment) To (World Class)
Safety goals have little station input and encourage only incremental improvement
Stations are integrated into the process for setting challenging goals and defining action plans to achieve these goals
Limited organizational structures for management teams to lead safety effort
Expanded safety leadership organization - all levels involved
No or little known safety policySafety policy the driving force behind systems & processes for managing safety
Management lives with existing hazardsAll potential hazards are identified, analyzed and safe guarded
Limited systems for safety observationComprehensive, structured observation system that involves all levels, collects data and uses this data as a key change agent
“Culture shift” where treatment for and prevention of injuries takes priority over financial incentives
There is potential for hiding injuries; reporting time is inconsistent
Instill a sense of Station proprietorship: anyone on site follows the same set of consistent, safety policies.
Contractors are treated “at an arms length” and follow their own safety policies
Challenge to Attain and Sustain a World Class Safety Process
Copyright ©2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
2719 Apr 2023
Questions, Comments, Reflections…?
Thank You
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