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Importance of International Accreditation in TH&E

- a Global Perspective

Professor Perry HobsonPVC Global Engagement

Perry Hobson

What Do We Want?What Do We Want?

When Do we Want It?

What Do We Want?What Do We Want?

When Do we Want It?

8

Increasing Global Competition

6

Institutions you may never have

heard of…..

Does the industry know that these institution’s degrees worth the paper they are written on?

8

Need for Credential Recognition

Faking it is Easy

9

Institutions

Journals

Bi

8All materials strictly copyright © i-graduate 2016

Univ of Northern New Jersey – Launched 2012

Bi

8All materials strictly copyright © i-graduate 2016

UNNJ – A Sting Operation By the US Govt

• The expansion and proliferation of hospitality, culinary arts, tourism, and events in Asia is causing increasing marketplace confusion for both students and industry

• Students/parents increasingly want assurance that they going to be getting a quality education experience

• The industry wants to know that they are going to get quality graduates

• Also, students/parents want not only domestic recognition of their course/institution but now also see the importance of international recognition

12

Simply put

“XXXX YYYYY is absolutely a "false promise" and the brochure is totally fake and full of "lies". As a victim of such a fake propaganda, I can assure you that it's the worst hotel school in the world ….! If you want to learn more about that hellish school ……. send me an e-mail and you'll be duly informed”.

“This institution or should I call it rip-off scheme is an absolute master at window dressing their school and charging X,XXX for a first years tuition and then not being able to deliver on their promises. They make their students train at various hotels, close to home, and 'supposedly' are being placed with managers etc to receive the best training but are then just being used as cheap labour at the various hotels and no proper training is given”.

13

Also: Blogs provide a voice ….rightly

or wrongly

14

• Domestic Quality Assurance (regulations) and International QA (accreditation) has become increasingly important.

• Increasingly ‘Business Schools’ have been seeking accreditation from the main bodies:

- AACSB (North America)

- EQUIS (Europe)

- AMBA (UK)

Importance of Accreditation

Double Accreditation

Increasingly Business Schools are seeking more than just one accreditation

15

Accreditation is clearly playing an increasingly important role not only in terms of internal QA but also the marketing of global business education

Triple Accreditation

• There are some 18,000+ universities in the world • Never before have so many people studied in higher education• There are some 4-5million students studying outside of their

home country - in Australia 1:50 people is now an int’l student• More students are directly paying for their education before so

parents/students what to know what they are paying for• Govts are also more ‘demanding’ in knowing where their $

investment in education is going, and what the returns are• Increasing concern about the ‘quality’ of education• Increase in role of national domestic QA agencies – but these all

vary in scale, scope and focus • Since 2007 International ‘Rankings’ (QS, THE) have become a

‘proxy’ global measure of ‘quality’ but is that what they are really designed to do?

18

Challenges

Whose Excellence? Ratings and Rankings?

Taylor’s University was awarded QS 3-Stars overall in 2015

In 2016 - awarded QS 4- Stars and with 5-Star in five categories of the QS Stars Rating namely, Facilities Employability, Internationalisation as well as Teaching and Inclusiveness.

Taylor’s University Receives Its QS 4-Stars University Rating

at The QS Asia-Pacific Conference

Taylor’s University was formally awarded its

overall QS 4-Stars by Mandy Mok, Director

QS-Asia, at the 12th annual QS-APPLE

conference in Putrajaya. The university was

also recognised for getting the maximum of

QS-5 stars in five of the eight categories

assessed by QS.

Whose Excellence? Ratings and Rankings?

In 2015/16 Taylor’s University initially ranked 200-230 in Asia.

We jumped to 179 in 2016/17.

Taylor’s University was awarded QS 3-Stars overall in 2015

In 2016 - awarded QS 4- Stars and with 5-Star in five categories of the QS Stars Rating namely, Facilities Employability, Internationalisation as well as Teaching and Inclusiveness.

2016

TU Ranking

#179 Asia

#29 SE Asia

#9 Malaysia

Rank University

27 Universiti Malaya

49 Universiti Putra Malaysia

51 Universiti Sains Malaysia

55 Universiti Kebangsaan Malaysia

63 Universiti Teknologi Malaysia

127 Universiti Teknologi Petronas

137 Universiti Utara Malaysia

151 International Islamic University Malaysia

179 Taylor’s University

181 Universiti Teknologi MARA

193 Multimedia University

211-220 Universiti Malaysia Sabah

221-230 University Malaysia Perlis

251-300 LimKokWing University of Creative Technology

251-300 University Malaysia Pahang

251-300 University Malaysia Terengganu

251-300 University Tenaga Nasional

251-300 University Tunku Abdul Rahman

301-350 Universiti Tun Hussein Onn Malaysia

- UCSI University

Whose Excellence? Ratings and Rankings?

In 2015/16 Taylor’s University initially ranked 200-230 in Asia.

We jumped to 179 in 2016/17.

For the 2018 Rankings we jumped again to #150 in Asia and #8 in Malaysia

The top university among private universities (non GLC-linked) in Malaysia

Taylor’s University was awarded QS 3-Stars overall in 2015

In 2016 - awarded QS 4- Stars and with 5-Star in five categories of the QS Stars Rating namely, Facilities Employability, Internationalisation as well as Teaching and Inclusiveness.

• Improved 29 places, potentially the most progressive university in Asia

• Top 1.3% in Asia

Excellence - Just Ahead?

This Doesn’t Happen Oversight

Taylor’s University, KL, Malaysia

First team

Jalan

Pantai

Mr Peter Burns, the first Principal at the

opening ceremony March 3, 1969(L-R: Mrs Burns, Mrs Taylor, Mrs Oon & Mrs

Kwang)

A Story That Started in 1969

From Melbourne to Malaysia

"Concept was pioneered in 1969 with the opening of a Taylor's College, a university preparation programs provider, in Kuala Lumpur offering 'for the first time an Australian program, the Victorian High School Certificate' to 345 students".

Source: http://dfat.gov.au/about-us/publications/international-relations/60-years-australia-in-malaysia/chapter3-rebalancing-the-regional-education-network.htm

Taylor’s College Malaysia

was established in 1969

as a branch of Taylor’s

College Melbourne

1969Jalan Pantai Baru, Kuala Lumpur

RM450 million integrated modern tropical Lakeside

Campus

2010 - NowTaylor’s University Lakeside Campus,

Subang Jaya

Taylor’s University - Nearly 50-Years of Experience in

Malaysian Private Education

Subang Jaya Campus

Sri Hartamas Campus

Now…..

Mid 80s

Early 90s

Mid 90s

2000-2009

The Transition

1969 School of Pre-U Studies (1969)

Law School (1992)

Business School (1993)

American Degree Transfer Program (1996)

School of Engineering (1997)

School of Biomedical Sciences (2004)

School of Computing (1997)

School of Architecture, Building and Design (1998)

School of Communication (2000)

School of Hospitality & Tourism (1986)

Language Centre (1993)

School of Pharmacy (2010)

School of Education ( 2011)

School of Medicine (2009)

2011

Design School (2008)

2010

2013

School of Liberal Arts & Sciences (2013)

Who Is In the Driving Seat?

International Benchmarking

International Benchmarking

•First university in Malaysia to collaborate with i-graduate in 2012

•A UK-based agency with customer base consisting of 1,200 leading universities, colleges, schools and government bodies across 24 countries

•Tracking and benchmarking student and stakeholder opinion across the globeMr William Archer, then CEO of i-graduate and Professor Dato’ Dr.

Hassan Said, the then VC & President, Taylor’s University, 2011

Taylor’s University became an Associate of THE-ICE in 2010, held THE-ICE International Panel of Experts Forum in 2011 and progressed to being a full member by 2013.

35

AccreditationPLUS

Benchmarking Excellence

Accrediting Excellence

Promotion of Excellence

DevelopingExcellence

Accreditation by THE-ICE

To educate the youth of the world to take their productive place as leaders in the

global community.

Our Purpose

GLOBAL EXCHANGE PARTNERS

180 Partners in

30 Countries

5 Partners in 3 Countries

75 Partners in 14 Countries

61 Partners in 10 Countries

9 Partners in 2 Country

1 Partner in 1 Country

“Recruiting International Students with Integrity” Taylor’s Professor

Highlights Issues at QS-APPLE Conference

Given that there are over 4 million studying overseas, the issues ofthe ethical recruitment of international students was one of thesessions that formed part of the 12th QS Asia-Pacific conference

Meeting Our International Partners

Lyceum of the Philippines University

Meeting Our International Partners

University of Santo Thomas

43

UST – Like Taylor’s University is also an

Accredited Member of THE-ICE

Do You Have The Vision?

Accreditation Requires Baby Steps

Of Course - You Can Procrastinate

Accreditation may seem like a lot work

But we have people to help you with the process every step of the way

56

Australia and Oceania (11)Australian School of Management, Australia

Blue Mountains International Hotel Management School – TorrensUniversity Australia, Australia

Charles Darwin University, Australia

Griffith University, Australia

International College of Management, Sydney, Australia

Melbourne Polytechnic, Australia (Observer)

The Hotel School Sydney, Australia

The University of the South Pacific, Fiji

Pacific TAFE, Fiji

William Angliss Institute, Australia

William Blue College of Hospitality Management – Torrens UniversityAustralia, Australia

Europe (17)

César Ritz Colleges Switzerland, Switzerland

Free University of Bozen-Bolzano, Italy

Glion Institute of Higher Education, Switzerland

Haaga-Helia University of Applied Sciences, Finland (Observer)

Hotel Institute Montreux, Switzerland

IHTTI School of Hotel Management, Switzerland

MCI Management Center Innsbruck, Austria

NHTV Breda University of Applied Sciences, the Netherlands (inprogress)

RP Technology, United Kingdom (Business Alliance)

Stenden University of Applied Sciences, Netherlands

Swiss Hotel Management School, Switzerland

Swiss School of Tourism and Hospitality, member of EHL, Switzerland

University of Derby, United Kingdom (in progress)

Saxion University of Applied Sciences, the Netherlands (in progress)

The Hotelschool, The Hague, the Netherlands (in progress)

Zuyd University Maastricht, the Netherlands (in progress) BERJAYA UniversityCollege, Malaysia (Observer)

Asia-Pacific (9)

Dusit Thani College, Thailand

Far Eastern University, the Philippines

INTI International University & Colleges, Malaysia

Lyceum of the Philippines University, the Philippines

Singapore Institute of Technology, Singapore (Observer)

Taylor's University, Malaysia

THEi, Technological & Higher Education Institute of Hong Kong (Observer)

University of Santo Tomas, the Philippines

Mae Fah Luang University, Thailand (in progress)

Middle East & the Sub-Continent (3)

Stenden University Qatar, Qatar

The Emirates Academy of Hospitality Management, Dubai, UAE

Dubai College of Tourism (Observer)

North Americas (1)

STR SHARE Center, USA (Business Alliance)

Join the Global Network of THE-ICE

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