inside looking out? perceived organizational respect for dirty work jacoba lilius queen’s...

Inside Looking Out? Perceived Organizational Respect for Dirty Work

Jacoba LiliusQueen’s University2007 March Meaning Meeting

My Research “Program”

Underlying interest in emotionally challenging (and low status/low pay) work

– Why choose this work?– “How do they do it?...”

Mapping the processes – intrapersonal, interpersonal, and organizational – that contribute to positive outcomes in the face of such challenges

– Social support and quality of care in nursing homes – Patterning of ‘favorites’ (residents) and quality of care, reduced

burnout in nurse aides– Today: Relative importance of perceived organizational

respect

Organizational Respect

“Extent to which employees are treated with respect, dignity, and care for their positive self-regard through approval and positive valuation” (Ramarajan & Barsade, 2007)

Importance of Organizational Respect

Org respect is negatively related to burnout among CNAs in long-term care organizations (Ramarajan & Barsade, 2007)– Above and beyond trait affectivity and job

demands

NAs as dirty workers Can respect from within the organization

counter broader occupational disrespect?

Early Thinking

Practically, a hopeful idea Is this idea intriguing/worthwhile

theoretically? Ideas around design?

Thanks so much!!