integrated management framework. introduction what is pas 99 examples of integrated management...
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Integrated Management Framework
IntroductionWhat is PAS 99Examples of Integrated Management
SystemsAuditing IMSBenefits & BarriersWhat the Certification Bodies don’t mention
What is PAS 99Specification issued by BSI‘Recognised’ by Certification BodiesFramework by which you can manage all
elements of your businessISO 9001ISO 14001OHSAS 18001Sector Standards: ISO/TS 16949, ISO 13485
etcSpecialist Standards: Organic Food, Fair
Trade, Lexel, Sarbanes Oxley
Principles of PAS 99Based on ISO 14001 structurePDCA Cycle to support systematic
managementRisk Based StandardHelps is you really know your processes!
Process identification with inputs & outputs are essential
Structure of PAS 996 common requirements:
Policy Planning Implementation & Operation Performance Assessment Improvement Management Review
The Specification
Practical Examples of Key Areas
Risk Based Approach4.3.1 Evaluation of Aspects & Impacts : evaluate the
significant business issues & the associated risk
Quality: Preventive Action? Automotive: FMEA Food: HACCP Medical Devices: Product Risk Assessment Environmental: Aspects & Impacts OH&S: Risk Assessment, HAZOP Corporate Governance: Corporate Risk
Goal: Establish a common frame work to identify, evaluate
and control business risks of any type.
Legal & Other Requirements4.3.2 Identification of legal & other requirements
Environmental: licences, waste, water, WEE etc OH&S: HASAW, Manual Handling, PUWER, Consultation Human Resource: Working time directive, equality, disability
etc Data Protection: Do you hold customer information? Products: CE Marking, design requirements Import/Export: Legal requirements, product specifics Software: Are you licensed correctly? Corporate Governance: New companies act & director liability
Goal: Legal compliance (and keep the Managing Director out
of court).
Achieving Compliance
Plan:•Identify requirements•Review arrangements•Identify gaps•Set objectives
Do:•Implement & communicate•Set responsibilities•Write procedures•Establish controls•Training
Act:•Corrective action•Preventive action•Management Review
Check:•Monitor compliance•Audit & Inspection•Sample & measure•Report non conformities
Plan:•Identify requirements•Review arrangements•Identify gaps•Set objectives
Do:•Implement & communicate•Set responsibilities•Write procedures•Establish controls•Training
Act:•Corrective action•Preventive action•Management Review
Check:•Monitor compliance•Audit & Inspection•Sample & measure•Report non conformities
System Linkages
Documenting Working Procedures4.4.1 Operational Control - for example machine maintenance:
OH&S: Wear your PPE, Use the permit to work, isolate the machine
Product: Ensure machine is cleaned, set up for quality critical to quality parameters
Environmental: Don’t throw the oil down the drain etc.
Goal: One stop shop document for each process and task.
Core Systems4.4.3: Documentation requirements, 4.5.4:
Handling non conformities, 4.6.2: Corrective & preventive action
Control of documents & data Control of records Control of non conformities CAPA
Goal: Common procedures for these systems and clear priority on CAPA for the business as a whole
Management Responsibilities4.2: Policy, 4.3.4: Objectives, 4.7 Management
Review
One policy Common (non conflicting) objectives One Management Review of the business
Goal: Common vision, goals and priorities for the business as a whole
IMS Audit4.5.2: Internal Audit
Saves time Must focus on processes (not system elements) Use auditors & specialists to achieve competency Carefully define the scope of the audit & criteria
Goal: Common vision, goals and priorities for the business as a whole
A Turtle Process Map
InputsWhat should we receive?
OutputsWhat should we deliver?
Process
How?InstructionsProcedures
Methods
How Many?
PerformanceIndicators
With What?
EquipmentInfrastructure
With Whom?Training
KnowledgeSkill
Some Barriers to IntegrationPerception:
Can a good Environmental/Quality/H&S Manager cut it running an IMS?
Fear: Is this a cleaver way to ‘right size’ the organisation?
Too Hard: Sound fantastic Mike but…
Lack of Control: Nice try Mike but I’ve just spent the last 5 years
trying to get everyone to follow the Q/E/H&S procedures – we need to maintain the focus not dilute it!
Implementing an IMSWrite a policy for the IMSDefine the system – write a well structured
manual to act as your ‘instruction book’Make sure you have well developed process
understandingInstall common system elements
Benefits of an IMSEncourages risk management across the
businessGives a competitive edge – more holistic
approach to business managementStakeholder satisfaction – systemic approach
to risk, governance across the businessCommon goals across the business
You should not integrate to save a few £££ on Certifications costs!
What the Certification Bodies didn’t tell you!Still need to be certified 3 times
(i.e. ISO 9001, ISO 14001 & OHSAS 18001)
Probably will not make any kind of cost saving
Not all auditors are multi skilled (you may get 2-3 auditors) – Are all auditors competent to audit your business?
So in conclusionPAS 99 – Simple framework to useGenuinely drives a risk based approach to
managementSimplifies systemsCan lead to internal savings
But…
Translate your systemEnsure common processesEnsure correct competencies are sustained
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