integration of domestic passenger service charge into airline ticket

Integration of the Domestic Passenger Service Charge into Airline Ticket

Ninoy Aquino International Airport Terminal 3May 17, 2012

Department of Transportation and CommunicationsManila International Airport Authority

NAIA Improvement Program

Facilities

Systems

People

NAIA Terminal 1Rehabilitation

NAIA Terminal 3Completion Works

QMS

Time Slotting

Organizational Restructuring

Passenger Service ChargeIntegration

Queue

Departure Process

Gate Initial Screen Check-in DPSC Final

Screen Boarding

What is the DPSC?

• Domestic Passenger Service Charge;• Its the P200 departing passenger pays at the

terminal;• Airport Fees used to improve, maintain and

operate the terminal;• Its another booth passengers have to pass

through

Gate Initial Screen Check-in DPSC Final

Screen Boarding

Departure Process

Gate Initial Screen Check-in Final

Screen Boarding

Departure Process

Domestic Passenger Traffic(‘000)

1985 1990 1995 2000 2005 2010 20150

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

Actual Forecast

Year

Pass

enge

rs

PASSENGER AIRLINE MIAA

DPSC

Ticketing Process

TICKET

Benefits of Integration

• Additional space for passenger movement• Process comparable with other airports

worldwide• One less queue

Timeline

MOA Signing

May 2012 August 2012 August 2013

Airline System Configuration and Information Drive

Transition Period

•Airlines to collect DPSC at Point of Sale•MIAA to collect from pax who bought tickets before August 1, 2012•Gradual Reduction of DPSC counters

FullImplementation

Future Plans

Domestic International

Our PartnersIñigo ZobelPresident & Chief Executive OfficerAir Philippines Corporation

Lance Y. GokongweiPresident & Chief Executive OfficerCebu Air, Inc.

Ramon S. AngPresident & Chief Executive OfficerPhilippine Airlines, Inc.

Avelino DL. ZapantaPresident & Chief Executive OfficerSoutheast Asian Airlines (Seair) Inc.

Ramon V. Guico IIIPresident & Chief Executive OfficerWCC Aviation Company (Sky Pasada)

Alfredo M. YaoPresident & Chief Executive OfficerZest Airways, Inc.

END OF BRIEFING

DOTC - MIAA

Domestic Carriers

Sec. Roxas GM Honrado

I. Zobel L. Gokongwei R. Ang

A. Zapanta R. Guico III A. Yao