intercontinental hotels group's winning #culturecode

IHG Employer BrandOur #CultureCode

Our culture is special.We are proud

We are passionate

We are collaborative

Our People created our culture.

We asked our People what mattered to them…

Rachael, Holiday Inn

These became our values…our Winning Ways.

Our values set us apart from our competitors.

Mike, Crowne Plaza Hotels & Resorts

All our Hotel Brands share the same Winning Ways.

Do the right thing

We keep our promises and we don’t let people down.

We take decisions … even when they’re difficult .

Show we care

We treat people as individuals .

We look and listen for the little things that make a difference.

Aim higherWe put our hearts into

learning new things.

We always look for ways to improve.

Celebrate differenceWe are respectful of all cultures. We

look to learn from others.

We play an active role in the

communities in which we operate.

Work better togetherWe work hard to develop

excellent working relationships.We think about what we do and how

it might affect others.

These values are not

just words.

Our values are what we live by.

Our Winning Ways are how we behave every day.

And to thank our colleagues for living our Winning Ways, we promise them…

…Room to be yourself.We’re keeping that promise every day…

…because everyone wants to be treated as an individual…

Thibault, InterContinental Hotels & Resorts

…and recognised for the great work they do.

Angie, IHG

That’s why we make four commitments to our People:

1. Room to have a great start

2. Room to be involved

3. Room to grow4. Room for you

Room to have a great startWe all remember our first day in a new job - we want to feel welcome, we want to fit in.

That’s what Room to have a great start is all about – giving everyone every chance to shine from day one.

Room to be involvedThe best things happen when everyone joins in. That’s why we promise everyone the chance to work as part of a team with a great bunch of people who are interested in what you have to say.

Room to growWe’re a service business. When our people perform at their best our business performs at its best. Room to grow promises everyone all the support, experience and training they need to perform at their best.

Room for youThank you. Well done. You are brilliant!Simple words that mean a lot. That’s what Room for you is all about – recognising, celebrating and rewarding the brilliant people who work here.

And our people believe in it!We continue to break records with our engagement survey and we continue to beat industry benchmarks.

Our company pride is

94% (20% above the

industry average)

90% of our people

would recommend

IHG as a place to work

(19% above average)

Job satisfaction

is

89%(13% above

average)

Our people are part of a winning culture

Search for opportunities: www.ihg.jobs

And join us on:

www.facebook.com/IHGCareers

@JoinIHG

InterContinental Hotels Group

Manjusha, IHG