interface (about smart cities and user experience)

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Interface“The place at which independent and often unrelated systems meet and act on or communicate each other”

David Contreras (davidcontrerasm@gmail.com)

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“The computer will permeate every aspect of

our life”

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“The computer is permeating every aspect of

our life”

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Coming soon

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“The City as interface”

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-Bill Gates

“Thanks to the magic of software, our lives will be soon more convenient, more pleasant, more efficient and more

agreeable.”

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Idealised City (The Simpsons: Bart sells his soul)

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…but it also changes the society

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Smart VS Social

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Sensors. Sensors everywhere

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Paul Goldberger-Architecture critic

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-No longer participants of the street life

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Buzz Aldrin-Apollo 11 moonwalker

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-Smart citizen kit for local urban monitoring

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Libertarian

City as a market

Republican

Balance?

Communitarian

Common identity

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Not clear cut categories

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-Cedric Price, 1966

“Technology is the answer”(But what was the question?)

Part II

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From life between buildings to life between systems

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Then and now

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iBeacon

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New infrastructures

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“Citymapper: Saving a life every 3 minutes”

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Ethnography & Culture in Design

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Urban innovation centre: Connected cyclists

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https://vimeo.com/127692820

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Legible London

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Draw a Map of London (in 2 minutes)

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London tube map 2009

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London tube map 2015

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A strider´s journey

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Different personas

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A stroller´s journey

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Mental models

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Hierarchy of information

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User Testing Surveys 300 iterations!

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Typography, accessibility, legibility…

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The ´walker´Addressing

Directional information

Planner map

Finder map

Street finder

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thanks for watching

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Resources:Urban IxD manifesto: http://urbanixd.eu/documents-publications/

IxDA London meetup: http://www.meetup.com/IxDA-London/

Urban innovation centre: http://www.urbaninnovationcentre.org.uk

Legible London: https://tfl.gov.uk/info-for/boroughs/legible-london

UX and the city: https://vimeo.com/86268742

Smart Citizen kit: https://smartcitizen.me

London Datastore: http://data.london.gov.uk