intro

Meeting One Introduction

& Introductions

Food and Beverage operations

1Sunday, May 24, 2009

ALOHA!!!!

LEARNING OUTCOMES

Uponsuccessfulcompletionofthiscourse,thestudentwill:

A.Identityanddiscusstheroleoffoodserviceoperationswithinthehospitalityindustry;

B.Explainthedifferentresponsibilitiesinvolvedinmanagingthevarioustypesoffoodandbeverageoperationstoaidincareerdevelopmentchoices;

C.Describetypicalproduction,serviceandmanagementpositionsandthefunctionstheyplayinafoodserviceoperation;

D.DescribethecomponentsinvolvedintheAinancialmanagementoffoodandbeveragebusiness.

E.Identitytrendsinthefoodserviceindustryanditsimpactonhospitalityoperations;

2Sunday, May 24, 2009

F.Explaintheroleofthemenuasamarketingtoolandhowitaffectsoperatingneedsandidentifycommonmenu‐designmistakes;

G.Discussmenuplanningprinciples,pricingstyles,anddesignconsiderations;

H.Reviewtheprocessofmenuplanningandrecognizeimportanttrendsaffectingmenudevelopmentandregulations;Summarizetheadvantagesofstandardrecipesandexplainhowtodeterminestandardfoodandbeveragecosts;

J.Describepurchasing,receiving,storing,issuing,andcontrollingissuesrelatedtofoodserviceoperations;

LEARNING OUTCOMES (cont)

3Sunday, May 24, 2009

K.IdentifythefactorsthatinAluencepurchasingneeds;

L.Explaintheproductionplanningprocessandidentifythebasicstepsinproductionandcontrols;

M.Categorizetypesoffoodservice;

N.Describeproceduresforservingfoodandalcoholicbeverageswithcare;

O.Discusssanitation,safety,security,health,andlegalissuesthatfoodservicemanagersmusthandlesuccessfully;

LEARNING OUTCOMES (cont)

4Sunday, May 24, 2009

Grading

FinalGradewillbedeterminedasfollows:

Attendance,Punctuality,andParticipation……………………20points

Quizzes(2@50)……………………………………………………………80points

Totals 100points=30%ofgrade

FinalExam…………………100points=70%ofgrade

TotalPossiblePoints200points=100%ofgrade

5Sunday, May 24, 2009

Class Web Resources

All presentations in Adobe; Portable Document Format (PDF) Format:

http://www.slideshare.net/chefdean

Web: slideshare.netType in “Tags:” shnu or chefdean

6Sunday, May 24, 2009

7Sunday, May 24, 2009

This should pop up if you type in “chefdean” or “shnu”

8Sunday, May 24, 2009

All powerpoint presentations can be downloaded or viewed and studied from this site.

http://www.ei-ahla.org/9Sunday, May 24, 2009

Resource for planning your career. Note: Like your grades and a diploma: a career is earned, not simply handed to you!

Click on: “e-learning”

10Sunday, May 24, 2009

Click on “Open the Career Planner”

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Click on “enter”

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Scroll down to “Food and Beverage” Click on Information

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Click on “Education”

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Information to plan your career

Preparation:10 minutes

For each student on the right, Pair Up!

1. Each pair should stand and speak very loud and clear.

2. English Names or Nickname?

3. Hobby and Favorite food?

4. What kind of Job you will be working in 5 years?

5. where will you be working?

15Sunday, May 24, 2009

Cell phone policy?

Official SHNU instructions: “Turn off the cell phone! The students should not allow their phones to ring during class as well as leave the class，to take a call or make a call．If the student is too busy to get through class without his/her phone, he or she is too busy to take your class.”

Other suggestions for cellphone interruptions? In the F & B industry, interrupting a guest with a cell phone call is considered very unprofessional. Verbal or written warning is issued.

In this class shall we create a list for students that misuse cellphones?

16Sunday, May 24, 2009

Class Web Resources

All presentations in Adobe; Portable Document Format (PDF) Format:

http://www.slideshare.net/chefdean

Web: slideshare.netType in “Tags:” shnu or chefdean

17Sunday, May 24, 2009