isupplier portal (isp) - ge healthcare isp new user training january 2016 isupplier portal (isp) 2...

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iSP New User Training January 2016

iSupplier Portal (iSP)

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Agenda

Supplier Connect Overview

Home Page in iSP

View New & Change Orders

PO Print

Enter Promise Dates

View PO History

Support

Questions

Supplier Connect

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Supplier Connect

http://supplierconnect.gehealthcare.com

Applications:

• iSupplier Portal (iSP) *

• Global Parts Tools

• eDrawings

• Demand Forecast

• Scorecards (QLTY, DELV, PROD)

• SQCS – SCN, SCR, SCAR

• Documentation/On-Line Training

• Session S

Help Desk Support Lines Toll free U.S. 800-717-7892

Toll free Mexico 866-301-4661

Dial comm internal 8*320-7500

Direct dial globally 01 262-312-7500

Email GEHealthcareSupplierConnect@ge.com

Toll free China 10-800-120-0928

Toll free France 0800-904992

Toll free Italy 800-784468

Toll free UK 08-082346100

Toll free Finland 0-800-1-13057

Toll free India 1800-3010-8909

Link to Video Training

Additional Training

View Orders

iSP Home Page

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View Orders Orders Tab>Global Promise/Re-Promise Screen

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View Service/Goods PO’s Select Services to view all service orders or leave blank to sort by using the header Note: selecting “blank” will give you both goods and services.

PO Print

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PO Print

Click on PO hyperlink to obtain the Printable View

Promise Orders

View Orders & Enter Promise Dates Orders Tab>Global Promise/Re-Promise Screen (Custom Screen)

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View PO details and print Review & submit Promise date

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View only orders requiring a Promise Date Select Promised PO=No Promise Date is defaulted to Need By Date New orders, Rev = 0

Will not include change orders to orders already promised

Search on Org Cat. (goods/services) to view all new and change orders since the last

date you were in iSP or search for a specific PO/Rel # or Item # to make an update. Title or Job Number | XX Month 201X See tutorial regarding confidentiality disclosures.

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1. Click on Orders>Re-Promise 2. Enter Query Criteria 3. Review Dates 4. Select Row 5. Click on Re-Promise Button

How to Enter Promise Dates Orders Tab>Global Promise/Re-Promise

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PO History

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View PO History Orders Tab>Purchase History

From the PO History screen, you can…

- View all revision changes for a specific purchase order

- Compare current rev to last rev

- Compare current rev to original order

- Use Advanced Search to search for all change orders over a date range (plus more)

- Drill into PO to view PO details and print PO

- Jump Links to receipts, invoices and payment information

Note: These are changes resulting in a PO revision change.

Ex: Price, Qty, Need By Date and Promise Date changes

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View all revision changes for a specific PO Orders> Purchase History

Enter search criteria & Click GO (PO & Release # are most common)

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View PO change results

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PO hyperlink: PO details, PO print & jump links

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Receipts / Invoice / Payment Info

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Advanced Search – add search criteria

Support

Obtaining Proper Support

Supplier Connect Support • On the “Contact Us” Tab the support

teams contact information for support

is easily available.

• Contact Us can be found on all main pages except some specific

launch/landing pages.

• Always this can be reached from the

“home” location.

Support: Contact Us

GEHealthcareSupplierConnect@ge.com

To Obtain Support: • Use Global Phone numbers (Use option 1

for Supplier Connect, option 3 for Accounts Payable)

• Email the team

• Submit a text message through the

text field on the screen.

Appendix

Advanced Shipment Notice (ASN)

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Advanced Shipment Notice (ASN)

Advanced Shipment Notice (ASN) refers to receiving advanced notice of what is being shipped from a purchase order and when it will arrive.

• Drives prompt payment • Guarantees correct GEHC receiving • Allows for traceability of goods shipped Your Investment • Registration to iSP (iSupplier Portal) *support provided by GEHC*

• Use your current printer and any kind of paper sheet…no special labels or label printing required

• Include printed ASN with shipment

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Advanced Shipment Notice (ASN) Create and Print

This tutorial will show you how to: Create Advanced Shipment Notices (ASN) Print ASN’s to be attached to shipments View/Cancel ASN’s

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2/2/2016

1. Log in to Supplier Connect

2. Scroll down the page to “Global Supplier Connect Application”

3. Click “iSP PO & Payment”

4. Select GLPROD and click “Go to Application”

How to Proceed?

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Create ASN

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Create ASN You will be directed to the iSP home screen: 1. Click the Shipments tab 2. Click Shipment Notices 3. Click Create Advanced Shipment Notice

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Steps 1&2 Shortcut: Select “Advance Shipment Notice” from the home screen:

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1. Select the view: - Default view is “Shipments Due This Week” - If PO is not in the default view, select drop down to “Shipments Due Any Time” 2. Select PO by clicking the check box Note: Multiple PO’s can be added to one ASN if they are shipping to the same Ship-to-Location on the same day 3. Click “Add to Shipment Notice” button to begin creating the ASN.

Create ASN: Select PO

Use ‘Advanced Search’ to filter to specific PO’s

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Note: 1:x:1 You can create one ASN for multiple PO shipment lines for one ship-to-location as long as they are shipping on the same day.

Create ASN: Multiple PO’s

What is 1:X:1?

One ASN = Multiple PO’s = One Ship to Location

One of the enhancements of using iSP from our system is our suppliers can create one ASN for as many (X) purchase orders as are shipping for one ship-to- location. The PO’s must also ship on the same day.

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Create ASN: Shipment Lines Tab 1. Quantity Shipped – Make sure amount matches your shipment .

Enter Packing Slip Number if you have multiple Packing Slip #’s 2. Click “Show All Details” and 3. Enter Packing Slip Number for each PO Note: Packing Slip values may be entered at the individual PO level here or use one value to

populate in the Shipment Header tab which will default it to all PO’s. .

4. Click Shipment Header to continue creating the ASN.

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Partial Shipments – Avoid Them!

When you need to ship a partial, contact your Materials Buyer/Specialist to realign the shipment orders. Keep the orders clean.

If you must ship a partial – ensure you enter the actual quantity.

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What is Packing slip value used for? 1. The packing slip value entered ties into the ERS:

ERS Format: ERS – XXXXX - ZZZZZ

XXXXX = Packing slip value entered

ZZZZZ = Unique system assigned value

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1. Fill in required fields: (See next page for Field definitions)

Create ASN: Shipment Header Tab & Submit

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Required Fields: 1. Shipment Number *

2. Shipment Date *

3. Expected Receipt Date *

4. Packing Slip Number *

Additional Service/GPRS Requirements 5. Carrier

6. Waybill/Airbill Number

2. Click Submit

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Service/GPRS Requirements:

5. Carrier

6. Waybill/Airbill number

Note: Service/GPRS Pack Slip must contain PO Number, Release Number, Line Number

and Shipment Number

Create ASN: Shipment Header Tab

*Required Fields:

1. Shipment Number*- Supplier creates. Keep it <30 characters. Prefix the ASN with characters to identify your company

ex: GEHCXXXX where XXX is the invoice number, packing slip number, date, etc.

2. Shipment Date*- Date shipment is being shipped (today’s date)

3. Expected Receipt Date*- Promise Date or expected arrival

4. Packing Slip Number* - Enter the packing slip number for the shipment Note: If there are multiple Pack Slip Numbers, only pick one to create ASN and enter individual details on the Shipment Lines tab.

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Confirmation Message Appears:

Create ASN: Confirmation

Print ASN

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Print ASN 1. Click Shipments tab 2. Click Shipment Notices 3. Click View/Print/Cancel Advanced Shipment and Billing Notice

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1. Select the view: - Default view is “Last 25 Shipment Notices” - If Shipment Number is not in the default view, select drop down to “All Shipment Notices” 2. Click the “Select” radio button to choose the ASN to print 3. Click on the “ASN Report” button.

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Print ASN: Select ASN Shipment Number

Use ‘Advanced Search’ to filter to specific ASN’s

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1. Enter the following information: a. No. of Containers Ex: If number of containers = 3, ASN will print 3 ASN sheets specifying box count: 1 of 3, 2 of 3 and 3 of 3) Note: If shipping multiple boxes on a contained pallet or skid, enter quantity for the number of contained pallets (1 ASN print out per pallet) b. Country of Origin – Enter country where it is being shipped from 2. Click “Generate Report”

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Print ASN: Enter Quantity and COO

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1. Click on the Output icon: **Note: Selecting the gear box allows you to add/remove columns.

a. Click refresh button (NOT on the internet URL bar) b. Click Output icon when icon loads

2. If the Output icon does not initially appear:

Print ASN: Select Output Icon

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1. Review the ASN and click the printer button to send to your local printer. a. Save money on custom labels and costly ribbon cartridges. Simply print the barcode label on a 8.5” x 11” or A4 sheet of paper.

*Note: The ASN is in PDF form that can be saved and emailed if needed.

2. Attach to Shipment E.g. Fold and Place in a shipping envelope attached to container.

Print ASN: Print and Attach ASN to Shipment

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Service Notes:

If you consolidate multiple PO’s on a single ASN the report will print a Parent Label with the Actual PO Shipment line Qty AND a child Label with a default Qty of 1 so you could change the Qty on the PDF page and print as many individual child labels as you need for each box. The parent label shouldn’t be used unless the qty on the label matches what is in the box.

If you have a single PO & PO Shipment

Line and the Qty =1 then only one label will print.

If only one box/package is shipped on a PO line – you use the parent label.

If 2+ boxes/packages on a PO line – put a child label on each (do not use parent) Qty can be adjusted on the ASN label.

Service Parent Label:

Service Child Label:

View ASN

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View ASN 1. Click Shipments tab 2. Click Shipment Notices 3. Click View/Print/Cancel Advanced Shipment and Billing Notice

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1. Select the view: - Default view is “Last 25 Shipment Notices” - If Shipment Number is not in the default view, select drop down to “All Shipment Notices” 2. Click the “Shipment Number” link - this will show the details of the ASN

View ASN – ASN Details

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to specific ASN’s

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View ASN – PO Details 1. Additionally, within the ASN details, the “PO Number” can be selected to view PO details

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1. New ASNs created will be in “Pending” status until the Oracle transaction processor converts the ASN information into an expected receipt. This program runs approximately every 10 minutes.

View ASN – Pending Status

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View ASN - Global Parts & Repair Solutions (Service) Purchase Orders being shipped to Global Parts & Repair Solutions (GPRS) warehouses are referred to as “Normal” shipments. ASN created against Normal shipments will show “Cancelled” in the Cancellation Status after it’s been created.

This is a unique process specific to GPRS and is handled systemically. Suppliers do not need to perform extra steps to change status.

Cancel ASN

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Cancel ASN

No problem. Simply select the ASN and click the “Cancel Shipment Notice” button… wait 10 minutes for the system to update… and start over on the creation screen.

1. From the View/Cancel window, click the “Select” radio button to chose the ASN

2. Click the “Cancel Shipment Notice”

Did you make a mistake on the ASN?

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Note: All cancellations are final and cannot be recalled

Confirmation Message Appears:

Cancel ASN: Confirmation

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Need Help?

If you need any additional assistance contact the Supplier Connect Help Desk. Click contact us on the Supplier Connect homepage

*Please contact Supplier Connect Help Desk for new user registration.