job descriptions how to write them effectively. © business & legal reports, inc. 0606 session...

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Job Descriptions

How to Write Them Effectively

© Business & Legal Reports, Inc. 0606

Session ObjectivesYou will be able to:• Define the purpose of job descriptions • Identify the key elements of an effective

job description • Gather and organize necessary information•Write complete, accurate, and objective job

descriptions • Help us comply with employment laws

© Business & Legal Reports, Inc. 0606

Session Outline• Compliance with employment laws•What job descriptions are and why they are

important• Key elements of an effective job description• Guidelines for writing effective job

descriptions

© Business & Legal Reports, Inc. 0606

Legal Requirements• ADA• FLSA• Equal Pay Act

© Business & Legal Reports, Inc. 0606

Legal Requirements (cont.)

• Title VII• Age Discrimination in Employment Act• Occupational Safety and Health Act• State law

© Business & Legal Reports, Inc. 0606

What Are Job Descriptions?Brief written statements that: • Define main objective and essential

functions • Describe duties, skills, efforts, and

responsibilities• State required education and experience

© Business & Legal Reports, Inc. 0606

Why Are They Important?• Clarify who is responsible for what in the

organization • Help employees understand their

responsibilities• Assist you in making good hiring decisions

and determining training needs

© Business & Legal Reports, Inc. 0606

Why Are They Important? (cont.)

• Help in recruitment efforts• Help us analyze and improve the

organization • Aid compliance with employment laws• Provide a basis for job evaluation, job

classification, and wage administration

© Business & Legal Reports, Inc. 0606

Common Problems• Exaggerate or downplay importance of job • Fail to pinpoint critical job elements • Ignore decision-making aspects of job

© Business & Legal Reports, Inc. 0606

Common Problems (cont.)

• Fail to focus on behavior• Describe qualifications not really needed for

job success

© Business & Legal Reports, Inc. 0606

Job Descriptions:Basic Issues• Questions?

© Business & Legal Reports, Inc. 0606

Elements of a Job Description• Job identification • Job summary • Essential functions • Accountabilities• Job specifications

© Business & Legal Reports, Inc. 0606

Job Identification• Job title• Source for job titles

© Business & Legal Reports, Inc. 0606

Job Identification (cont.)

• Job code • Other job identification

information

© Business & Legal Reports, Inc. 0606

Job Summary• Start with an action word • Explain the job’s major functions • Explain the job’s purpose

© Business & Legal Reports, Inc. 0606

Essential Functions• Define the essential job

duties • Use behavioral

language • Focus on functions

rather than means

© Business & Legal Reports, Inc. 0606

Essential Functions (cont.)

• Target outcomes rather than activities • Be specific

© Business & Legal Reports, Inc. 0606

Accountabilities• End results • Standards of

measuring performance • Delegated authority • Employee’s superior

© Business & Legal Reports, Inc. 0606

Job Specifications• Skill • Effort • Responsibility • Working conditions

© Business & Legal Reports, Inc. 0606

What Doesn’t Belong• Negative statements • Generalized

statements • Abbreviations • Occasional or

temporary duties

© Business & Legal Reports, Inc. 0606

Job Descriptions & ADA• ADA requirements• Define essential job

functions

© Business & Legal Reports, Inc. 0606

Job Descriptions & ADA (cont.)

• Include essential criteria only• Be open-minded about the “how”

© Business & Legal Reports, Inc. 0606

Job Description Elements• Questions?

© Business & Legal Reports, Inc. 0606

Format• Length • Layout • Multiple formats

© Business & Legal Reports, Inc. 0606

Guidelines for Writing• Choose your words

carefully• Begin each sentence

with an active verb • Be specific• Qualify whenever

possible

© Business & Legal Reports, Inc. 0606

Guidelines for Writing (cont.)

• Include essential information only • Describe the desired outcome• Focus on essential activities• Refer to job titles rather than people

© Business & Legal Reports, Inc. 0606

Gathering Information• Job analysis • Questions to ask

© Business & Legal Reports, Inc. 0606

Organizing the Information• Sequence of

operations approach• Major duty approach • Relative importance

approach

© Business & Legal Reports, Inc. 0606

Key Points to Remember• Job descriptions describe the purpose,

essential functions, and specifications of a job• They help employees understand

responsibilities and help you make good hiring decisions and determine training needs • They help us comply with employment laws

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