john blue - build your information radar

Building Your Information Radar

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Good afternoon,Welcome to the session Building an Information Radar

Truffle Media

Ned Arthur, Director of Sales and Content Development

John Blue, Chief of Community Creation

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Hi, My name is John Blue and I work at Truffle Media Networks, an agriculture media company focused on agriculture animal health issues.

Thanks to the Extension team running the National eXtension Conference/

National Extension Directors and Administrators Joint Meeting for the

opportunity to provide you information

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Thanks to the Extension team running the National eXtension Conference/National Extension Directors and Administrators Joint Meeting for the opportunity to provide you information you can use.

FYI

Resource page: https://radar.hackpad.com/

This session is being recorded and will be published when done.

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This session is being recorded and will be published when done.There is a support page on Hackpad (https://radar.hackpad.com/ )

Activity: Taken For Granted

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Things taken for granted about restaurants.

Landscape

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Media use over the last 20 years has changed. People have moved from utilizing media based on time and location to discovering and finding information in real time through multiple channels and various sources of authority. Information media has become time free, virtual, digital, and very participatory. (next)

Landscape

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Today the way people receive information is far greater than 20 years ago; And there is more noise.

Why an Information

Radar?

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Why an information radar important? Finding out information on a topic or person or business is needed many times throughout the day to make decisions. Having a process in place to help identify and highlight trends or events is needed to help get through the swell of data.

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Again, there is so much information and data every minute; you have no control over the amount.What you do have control over is the way in which you approach the waves of information and data.

Activity: What are you looking for?

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Participants write down one key thing you are seeking? What is it you want to see coming down the road?

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Again, there is so much information and data every minute; you have no control over the amount.What you do have control over is the way in which you approach the waves of information and data.

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Putting in place a set of tools and approaches can help deal with the Internet Minute.

What is an Information Radar?

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What is an information radar? Here are some examples.

Radar review

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The idea of information radar is already in use today: weather, flight, stock, traffic. Each of these apps collect, organize, and display data to help people make decisions.

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What does this show you? What questions does it make you ask?

Thermometers show basic information about the temperature right now. It can also provide a sense of the temperature coming up (rising / falling temp).

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What do you think about when you see a weather map? What questions immediately come to mind?

A weather map extends the idea of a thermometer, showing geographic details on weather at specific times.

Weather maps also provide an expanded view of what the weather will be in the near future. Weather maps are a summary of data points plus they are presented with some analysis (prediction/interpretation ) by the weather person.

Activity: This next image, What is your immediate

thought?

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What do you think of when you see this next image?

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What is on your mind as you see this map? What questions go through your mind?

Am I going to get home on time? Will I miss a connection. Ug, will I spend another hour on the Tapenzee Bridge/Lincoln Tunnel?

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Traffic maps are another form of information radar that is offering a summarized view, analysis, and prediction.

Activity: This next image, What is your immediate

thought?

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This next image shares an expanded notion of the radar idea.

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Newspapers are a form of radar because they offer a point of view from trusted experts on a set of items pulled from a far larger pool of news. The information is a summary of many data points, with a dash of analysis, and a touch of prediction. Some newspapers may offer direct advice, other a bit of opinion.

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Goal: to walk out with your radar

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Goal: Learn what other in session are

also doing.24Tuesday, March 25, 14

Activity: What are the 5 things you do when you get

up?

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List the 5 things you do when you get up (after bathroom needs).

Activity: What are the 5 things you do when you get

get to work?

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List the 5 things you do when you get get to work.

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An information radar extends the idea of the single purpose apps of weather, flight, or traffic to an approach whose goal is to questions of a specific nature. (next)

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An information radar is driven by the initial questions/word that are being asked.

Twitter Review

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Since this webinar that uses Twitter, I want to do a short review on Twitter.

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Twitter is very simple at the surface: people share things 140 characters at a time.

screen namename

tweet

avatar

date/timeimmediate actions

gear box of actions

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But there is more than just that 140 character post. This single tweet has more than 30 data points as a part of the 140 characters: location, time, mentions, favorites, links in the tweet are just a few.

General infoLocation

Metrics

Relatedconnections

Recommendations

Index to additional information

Trends

Tweet

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In addition to the tweet itself, there are a series of other players on Twitter, each with their own set of data (name, info, location, avatar, time zone, etc.). There is over 30 different elements for each Twitter user. (next)

General infoLocation

Metrics

Relatedconnections

Recommendations

Index to additional information

Trends

Tweet

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Additionally, there are other Twitter things: trends, recommendations, and lists that play a part in the Twitter interactions people initiate.

If you want to learn more about the data Twitter collects along the way, see the Information Radar resource page on Hackpad: Twitter Field Guide

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Any questions?

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An information radar is driven by the initial questions/word that are being asked.

Questions and Words That Drive Action

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Questions and words/terms of interest drive action.

Example

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This is an example I am going to use to help get started. Truffle worked with Smart Animal Training Systems over the last year to help put in place tools and approaches to understanding the lay of the land in pet training technology on the social web. (next)

Example

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Explain what Smart Animal is about

Examples

•What are some events that are happening in the pet world?

•Who are some of the leading voices in pets/pet technology?

•What are some trends that are in the same space as Smart Animal Training Systems?

•What are some of the media outlets in the pet/pet technology space?

•Are there are any webpages with additional information I should pay attention too?

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These are some questions that were being asked.

Activity: What is of interest to you?

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List on board key terms that point to your interests: work, personal, etc. Aim for ten. Note to self: have these word listed individually then put them publicly on the wall.

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Once the questions were created, scanning was started. This process was a bit ad hoc as we did not yet know anything.

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Knowing nothing about the pet world on social media, I used the Twitter search bar to start scanning. Terms like pet, dog, and cat were initially used.

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Quickly I was able to see a few tweets that looked promising. What is #globalpetexpo?

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The #globalpetexpo hashtag led me to a long set of tweets of a pet products event that was being held in Orlando (2013).

Activity: Who are your go to sources of information, advice, or prediction?

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List your key sources of information: be specific (name names!). Note to self: have these word listed individually then put them publicly on the wall.

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Detection

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And one of those tweets had something even more interesting: #BlogPaws hashtag... What is that?

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There is a whole community! and another event; social media and pets.

Any questions?

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Ok, so now I have found some events and a bunch of tweets. What can help long term? Let’s organize some of the info.

Index to additional information

Twitter Lists

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Twitter lists are one way to organize people on Twitter and see what just those people are talking about. Utilizing the initial search of #globalpetexpo I went through about 1,000 tweets and added people that looked interesting.

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To get started, a set of bucket names were created to organize pet people on twitter: media, product, training, health, organization, community, etc. Then the #globalpetexpo search was used as a starting point (demo)

Demo list additions

http://www.trufflemedia.com/twitter/globalpetexpo2013-02-26.html

https://twitter.com/TruffleMedia/lists/radar-example

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Show globalpetexpoAdd a person to demo radar list

Why a List?

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With a list I can now go to the list and see what is happening in that general collection of people.

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Example.

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Now that we have some organization, we need to see if some of our questions are getting answered.

Examples

•What are some events that are happening in the pet world?

•Who are some of the leading voices in pets/pet technology?

•What are some trends that are in the same space as Smart Animal Training Systems?

•What are some of the media outlets in the pet/pet technology space?

•Are there are any webpages with additional information I should pay attention too?

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These are some questions that were being asked. Several of these have been answered, some have partial info (webpages for example). Trends question has not yet been answered specifically but there are lists of Twitter people to follow that might offer info. (next)

Any questions?

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Review

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Review: Questions must lead the process. Scan the web (Twitter in this case). Detect interesting things. Summarize for sanity. Analyze where possible. Aim to answer questions. This is a process, not the end. The questions will change as business needs change.

Some tools to help

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The above steps relied on just using Twitter’s standard interface. That can get a bit cumbersome. The following are some tools that can be used to help refine.

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Scanning tools.

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Additional scanning tools, for real time review: TweetDeck

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Additional scanning tools, for real time review: HootSuite

Why TweetDeck or HootSuite?

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Multiple columns can be setup to scan real time when needed. Tweets can be scheduled. Multiple accounts can be managed.

Activity: Tools, What Do You Have?

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List on board tools you use to scan for data, organize bits of things, share back out. Note to self: have these word listed individually then put them publicly on the wall.

Next ask what apps people use on phone, tablet, or laptop/desktop. List those on wall.

Tools to monitor and review

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Tools to organize

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These are services that allow you to set up to collect social data over time and get back a file for analysis. Why important? Example: collecting Tweets from an event. Example: #SXSW is coming up shortly.

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DataSift & GNIP offer acces to the full Twitter data firehose (average 6,000 tweets/second)DataSift offers low cost ($, $20 for 70,000 tweets range) entry up to large dollar ($$$$) datastreams for big ideas/projects.GNIP offers large dollar ($$$$) datastreams for big ideas/projects.ScraperWiki offers low cost ($) entry point to a small set of Twitter data (not the fire hose)

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Summarize tools

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These tools can help summarize data from Twitter in to usable chunks and/or help organize some of the data items for better use.

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SocialBro allows you to clean up your Twitter lists; people stop using Twitter, their focus can change, or they just are not helping answer questions. Example: Filter list to drop out anyone who has not tweeted in more than 6 months. Or show me “experts” defined as those people tweeting 4 or more times a day.

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Summarize tools

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TweetReach offers a fee service to spot report on event info ($20). It is am inexpensive service to help gage engagement, see who top contributors are, and to see impression reach.

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These tools offer a variety of ways to organize larger amounts of data into usable information chunks. They have various functionality and associated costs.Google Fusion tables offers ability to extract information from data inexpensively (free) and maintain the data privately. Tableau Public and Many Eyes offer great tools, but the caveat is that data uploaded to their services will be made public.

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analyze and summarize

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Example: Scanned for #SxSw using DataSift for a ~20 hour period. 70,000 tweets later, where are these tweets occurring? Cleaning up the table (pull out tweets that have geo location info, ~10,000) and use Google Fusion Tables provides a view on where.

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Of course Austin, TX has the bulk of the tweets. Google Fusion Tables allows for zooming in; it’s Google maps overlaid with your data.

Observations

• Spend time refining your questions, terms, directional issues.

• Find the tools that can help save you time.

• This is a process and it will need adjusting over time.

• Many of the techniques can be applied to other social channels or digital sites.

• Pick up new sources and learn about other tools.

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Questions?

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marketing

big ideas

news

technology

issues

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Draw out your grid and place terms / questions you are looking for. Add in tools you might use to learn more. List your go to people/sources.

Build your radar87Tuesday, March 25, 14

Using the activities we have just done, let's outline some of your radar.

marketing

big ideas

news

technology

issues

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Example Information Radars

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Example Information Radars

NECSI plots tweets by sentiment, positive or negative. A cluster of negative tweets in Queens, New York, for example,

led to the discovery of a leaky sewer pipe.

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The ThoughtWorks Technology Radarsets out what they think is interesting in software

development today. Things that you should pay attention to and consider using in your projects.

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FYI

Resource page: https://radar.hackpad.com/

This webinar is being recorded and will be published when done.

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This session is being recorded and will be published when done.There is a support page on Hackpad (https://radar.hackpad.com/ )

Contact Information

info@TruffleMedia.com@TruffleMediaTruffleMedia.com/Facebook

(877) 558-7833TruffleMedia.com

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