joining up scrutiny of adult social care and health services rosie lawrence senior inspector
Post on 13-Dec-2015
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Joining up scrutiny of adult social care and health services
Rosie Lawrence
Senior Inspector
SDS Values and Principles
• Choice - for all accessing support
• Control - as much or as little as wanted
• Dignity and respect
• Fairness and transparency
• Rights –and responsibilities
• Safety - but not over protection
How are you doing
• Is your service is tailored around the individual’s support needs and outcomes rather than the individual ‘fitting into’ an existing service?
How do you know
• How do you organise the initial contractual arrangement with the client?
• Can you show that you prioritise the best interests of people using the service over commercial interests?
• Are your staff adequately trained and supervised and working in a way which promotes empowerment?
• How do you measure how well you are supporting people to meet their outcomes
How will we know
• Role of assessment staff in agreeing outcomes with the person
• How are care and support plans developed
• How are plans reviewed
• Who is involved and has the greatest say ?
Background
• Scottish Government policy developments
• HIS and Care Inspectorate Corporate Plans
• Learning from Multi agency inspections
• Crerar
• Improving outcomes
Joint Inspection of adult health and social care services
• Integration of health and social care
• Promoting and supporting independence
Joint Inspection of adult health and social care servicesKey Questions
• How well are their lives improving
• How well do partners work together to improve the heath and quality of life of adults and older people
• How well do partners lead and improve the quality of their work and achieve better outcomes for adults and older people
Joint Inspection of adult health and social care services
• Impact and outcomes
• Strategic planning and commissioning
• Governance, leadership and accountability
• Use of performance management and resources to deliver service
improvement
Joining up scrutiny
• Model of inspection –engaging with supported people, independent organisations
• Workforce - are they supported and empowered?
• Strategic commissioning – is it based on what people want?
• Assessment and review - is there a focus on outcomes .
Joint Inspection of adult health and social care services
• Scrutiny footprint
• Desk based analysis
• Targeted scrutiny activity
• Public reporting
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