ken spero - how best practice simulations address key leadership and interpersonal challenged in ed...

KEN SPEROJULY, 2014

Experience Design Methodology and Simulation for Professional Development

EXPERIENCE IS THE BEST TEACHER

Today’s Session Outline

1. Why use Simulation2. Play a Sim3. Experience Design Methodology4. QA

Why use Simulation?

Experiencing Best Practices Enables Critical Thinking

# 1

Tendency towards Mindlessness

Noel Burch - Gordon Training International (Abraham Maslow)

Tendency towards Mindlessness

Noel Burch - Gordon Training International (Abraham Maslow)

Really?!?

WHY USE SIMULATION?Leaders and Faculty face

Extreme overlapping challenges

Today’s Job Interview for

a New Principal

# 2

Why use Simulation?

We have far more data, evidence, and computer models to make decisions today, but that also means we have far more information overload and excessive choice proliferation. The number and complexity of choices seem to be growing beyond our abilities to analyze, synthesize, and make decisions. The acceleration of change reduces the time from recognition of the need to make a decision to completion of all the steps to make the right decision. … Many of the world's decision making processes are inefficient, slow, and ill informed.1

1The Millennium Project, “15 Global Challenges. Facing Humanity,” last modified 2009, http://www.millennium- project.org/millennium/challeng.html.# 3

Assessment (Evaluation) What & How

Vs.

Development (Resilience) Why & When

“Good judgment is the result of experience.  

Good Experience is often the result of bad judgment.”

Why use Simulation?

# 4

“We are all about practicing all the time,

only deliberate practice leads to mastery.”

(Ferdi Serim, New Mexico)

Why use Simulation?

# 5

Play a Sim – Dress Code

Play Simulation

Debrief – What scenario did you find most compelling? Why?

Play a Sim – Other titles

Faculty Bullying

Angry Parent (Coaching accused of swearing at kids)

Switching Lesson Plan to Common Core

Experience Design: Creating Experience

Narrative flow – Power of Story Telling

Choice Options – Encourage Critical Thinking

Consequences – Make it Memorable

Scorecard feedback – Make it realistic / measurable

Narrative feedback – Repetition / memorable

Small Group debriefings and opportunities to share / expand the experience / consequences

Large Group debriefings to establish additional connections with larger initiative and/or subject matter

How does Simulation Provide Experience to Improve Decision

Making?

Why use Simulation?

Experience is the

best teacher

Sims provide experience - emotional engagement

Sims expand the evocable experience base, they become part of your experience portfolio/“gut”

Sims encourage a Systems Thinking approach – Cause & Effect

Sims consequate Mindlessness and encourage Mindfulness

Sims provides an opportunity for participants to learn from failure, to Fail Forward

Sims enable time acceleration to feel affects of delay

Sims provide a bridge between:Engagement Retention Retrieval

Sims leverage the power of Storytelling

Setting the Stage

Learning Continuum

Learning Continuum Revised

Instructional Design

Instructional DesignNarrative –

Experience Design

The Cynefin Framework

Snowden, D. J., & Boone, M. E. (2007). A leader's framework for decision making. Harvard Business Review, 85(11), 69-76.

It explores the relationship between man, experience, and context

and proposes new approaches to communication, decision-making, policy-making, and knowledge management in complex social environments.

Why use Simulations (Cont’d)?

Experience Design: Authoring Simulations - Scorecards

“As we sail thru life, don't avoid rough waters, sail

on because calm waters won't make a skillful

sailor.” (Annonymous)

“I’m not afraid of storms, for I’m learning how to

sail my ship.” (Louisa May Alcott)

Experience Design: Authoring Simulations - Scorecards

Observable behaviors that

demonstrate/manifest the Learning Objectives

Specific considerations/Effects that Tradeoff of

each other – Critical Thinking

Affected Stakeholders – Ripple Effect (Double)

Time Capturing flow on timeline

Timing of consequences

Time to make a decision

Experience Design: Scorecards – Ripple Effect

Contact Info:

Ken Spero                                  humentum@gmail.com• 25 years of experience with Simulation• CEO, Ed Leadership Sims LLC• Adjunct Faculty at Penn GSE –

Experience Design & Simulation Technology (Penn CLO and MedEd)