leadership styles dr. salma chad. leadership styles “leadership style” means how you behave when...

LeadershipStyles

Dr. Salma CHAD

Leadership styles

“Leadership style” means how you behave when you are trying to influence the performance of someone else.

There is no single “best” leadership style!The balance between these two types of behavior determines which of the four possible leadership styles you adopt.

2 types of behavior

Directive behavior: Clearly telling people what to do, how to do it,

where to do it and when to do it, and then supervising their performance.

Supportive behavior: Listening to people, providing support and

encouragement for their effort, and then involving them in problem solving and

decision making.

Leadership style can be viewed as the combination of two types of behavior:

4 behavioral leadership styles

High

Supportive Behavior

Low

Low Directive

behaviorHigh

S4Releasing

S3Encouraging

S1 Telling

S2Persuading

High directive/Low supportive

The leader takes complete responsibility for ensuring staff performs according to a defined standard.

Telling

Persuading

High directive/High supportive

The leader starts to involve staff in ensuring correct performance.

Encouraging

Low directive/High supportive

The leader encourages staff to take responsibility for their own performance.

Releasing

Low directive/Low supportive

The leader uses little directive and supportive behavior, letting staff get on with it without interference. Standards to be set are the responsibility of staff.

Success factors in business

Business success- Turnover- Profit- Profitability

Employees- Qualified- Reliable- Friendly- Motivated

Processes- Clear rules- Responsibility- Efficient

Customers- Satisfied- Loyal

Management