learn about disaster recovery services v5 07 14 10 send out

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Disaster Recovery Services

How Does It Work?

What Is The Business Opportunity For You?

With

Damien Stevens, CEO of Servosity

www.Vigilix.com

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Agenda

• New Features» CDP, Bare Metal, and more

• Best Practices in Selling Disaster Recovery

• Next Steps

• Questions

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# 1

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• Selling DR Services vs. Pushing a Product

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Why Vigilix is Different

• Competitively Priced Disaster Recovery

with POS specific Expertise

• 100% POS Focused

• Integrated Solution with Vigilix Agent• Ease of Deployment & Management

• Check the box and deploy

• Fully Integrated Monitoring and Alerts

• This value add offering is what helps YOU

differentiate yourself to YOUR customer

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Migration FAQ

• If I’m currently a Standard or Pro customer, do I need to change to one of

the POS Packages?

• If I’m a Pro customer, can I switch to POS Light?

• What’s the difference between POS Unlimited and Unlimited?

• What tools are available to help me communicate the new plans to my

customers?

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What’s New in Vigilix DR• Now Offering Support For:

– Windows Server 2008/2008 R2

– Windows 7

– Exchange 2007 & 2010

– SQL Server 2008

– VMWare and Microsoft Hyper-V

• Online and Local Backup Options

• 256 bit encryption

• Quick Ship, Seed Load

• Continuous Data Protection (CDP)

• Bare Metal Restore

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Continuous Data Protection (CDP)

• Backup of data by automatically saving a copy of every change made

to that data, essentially capturing every version of the data that the

user saves.

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Bare Metal Restore

• Restore a system from "bare metal“• i.e. without any requirements as to previously

installed software or operating system

• Recover Entire System, get back to business faster

• Currently available for Windows Vista, 7, Server 2008

• Upcoming Version: Will Support Windows 2003, XP, and

more

• Bare Metal requires Vigilix Pro

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Best Practices in Selling

Disaster Recovery

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Why Offsite Backup?Industry Statistics

• Only 35% of SMBs have a comprehensive disaster recovery plan in place.

– Gartner

• Over 40% of businesses never re-open following a disaster.

– Of the remaining companies, at least 25% will close within 2 years.

– The U.S. Department of Labor

• Over 60% of businesses confronted by a major disaster close within two years.

– Association of Records Managers and Administrators.

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Why Offsite Backup?Data Loss is Expensive

• 2 major causes of data loss = 76% of all Incidents

User Error!

Unreliable

Hard-drives

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Your Customers data is worth

$10,000/MB

– Various studies quantified that:

• 1MB of data is worth approximately

@$10,000

• Re-building just 20MB of lost data

could cost more than $17,000 and

nearly three weeks to re-build

Data Loss is Expensive

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What is the Price / Cost?

The cost of downtime is an increasing function of time.

Cost of

Disruption

Cost to

Recover

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How Much Is It Worth?

Estimating the Financial Risk

R$ = P x C x T

R$ = financial risk

P = probability of disaster

C= cost of downtime (productivity & revenue)

T = time the system is expected to be down

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How Much Is It Worth?

Estimating the Financial Risk

R$ = P x C x T

Probability (P) = 20%

Cost (C) = $20,000/day

Time (T) = 7 days

Risk (R) = $28,000 Risk Every Year

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What To Look For?

Product Compatibility

• Supports Critical Business Applications

– MS Exchange server 2000 / 2003 / 2007 / 2010

– MS Exchange server (brick level / mailbox)

– MS SQL Server 7.0 / 2000 / 2005 / 2008

– Oracle Database 8i, 9i and 10g

– Lotus Domino Server 5.0 or above

– MySQL Server 3.2.4 or above

– VMWare and Microsoft Hyper-V

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• Is it compatible with different operating

systems and databases?

What To Look For?

OS Compatibility

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What to look for in your

Online Backup Provider

• Business Knowledge of POS Systems

• Ability to Support your Environment

• Broad Application & OS Support

• Fault Tolerant SAS-70 Certified Data Centers

• Critical Features: CDP, Bare Metal, and Full Reporting

• Central Management of All Systems

– Self-Service Restore Option for customers

• Professional Sales and Marketing Assistance

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What to look for in your

Online Backup Provider

• Professional Technical Support

• Expansion and Automation capabilities - Full API– Integrate w/ your billing, ticketing, or operations systems

– Integrate w/ Vigilix alerts, monitoring and centralized dashboard

• Tools to help you save Time– Don't spend all your time on every account

– Quick Ship / Seed Load of Data

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How To Make Money

• Keep existing Customers

– Strengthen bonds with existing

customers

• Up-sell existing Customers

– Additional Revenue & Touch Point

• Attract New Customers

– New Offering

• Grow your Business in ANY

Economy

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Next Steps

• If you are not offering Vigilix DR and want to – let us know

• If you have existing customers you want to put on the new

pricing plan – let us know.

• Email Bradley for

• Copy of this Presentation

• Product Comparison Sheet

• Business Solutions DR Article

Bradley.Smith@Vigilix.com

866-576-2839 x 14

http://www.linkedin.com/in/vigilix

http://vigilix.wordpress.com