learning agility thriving in today’s turbulent times march 15, 2014 fred allemann ~ usta national...
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Learning AgilityThriving in Today’s Turbulent Times
March 15, 2014
Fred Allemann ~ USTA National Learning ManagerKaren Pacent ~ USTA Director, Learning & Leadership Development
Kicking Off… at your tables…
Reflect
Risk
Innovate
Perform
Defend
1. Select picture you connect with most closely2. Share your name, the picture selected & why
Learning Agility Enablers & De-railer
Source: Learning about Learning AgilityBy Adam Mitchinson & Robert Morris, Ph.D.
Purpose
To build your Learning Agility as a USTA National Volunteer
Today
Recognize dimensions of learning agility
Identify your own proficiency as an agile learner
Target specific activities to continue developing this critical competency
National Volunteer Leadership Competencies
Factor Competency Committee Member Committee Chair Council Chair
I. Strategic Skills
Creative Problem Solving X
Functional/Technical Skills X
Learning Agility X X
II. Operating Skills
Informing X
Managing & Measuring Work X X
Organizing X X
Priority Setting X X X
III. Courage
Conflict Management X
Sizing Up People X
IV. Energy & Drive
Results Orientation X X X
V. Organizational Positioning Skills
Organizational Agility X X X
VI. Personal & Interpersonal Skills
Building Effective Teams X X
Customer Focus X X X
Integrity & Trust X X X
Interpersonal Savvy X X X
Listening X
Managing Diversity & Inclusion X X X
Self Knowledge X
Self-AssessementPage 4
“X” marks the spot … where to you fall?
Statement Statement
Learning Agility Enablers & De-railer Page 5
Source: Learning about Learning AgilityBy Adam Mitchinson & Robert Morris, Ph.D.
InnovatingIndividual Exercise
• In the Left column, quickly list the activities you do in a ‘typical’ day from when you wake up to when you go to sleep.
• In the Right column, pick 2 of those activities and identify a new, more efficient way to complete this activity.
Page6
Innovating
Not afraid to challenge the Status Quo.
InnovatingDevelopment Activity / Challenge
1. Challenge yourself with new solutions.
2. Make brainstorming new ideas a habit.
3. Challenged? Ask yourself:a. “What’s holding me back from trying
something new and different?”b. “If these constraints were not in place,
how would I approach this situation differently?”
Page7
PerformingTable exercise
• Read the scenario and begin planning by answering:
1. How is this similar to anything you’ve done in the past?
2. What questions will you need to ask?
3. What will you do when the inevitable “curve ball” is thrown your way?
Page8
Performing
Remains calm in the face of
difficulty.
Performing Development Activity / Challenge
1. Find similarities & frame new challenge.
2. Ask questions and listen. Trust yourself.
3. Stressed? Pause before responding.
Page 9
ReflectingTable Exercise
• You and your team planned Friday night’s Annual Meeting & Conference Opening Night. Discuss:
1. What happened? 2. Why did it happen that way?3. What should we
stop/start/continue doing in order to ensure success in the future?
Page10
Reflecting
Takes time to reflect on their
experiences
Reflecting Development Activity / Challenge
1. See open & honest feedback. Ask only clarifying questions.
2. Conduct After Action Reviewsa. What happened?b. Why?c. Stop/Start/Continue?
Page 11
Taking RiskPartner exercise
1. Identify a risk/new challenge you would really like to take, something you believe would benefit you a great deal, but are afraid to do so.
2. Discuss with a partner and let them know how they could support you.
Page12
Taking Risk
Purposefully puts themselves in challenging
situations.
Taking RiskDevelopment Activity / Challenge
1. Take on a meaningful challenge – avoiding something where failure would cause serious personal consequences. Tell others and ask for help and support.
Page13
Defending Partner exercise
1. Pick something you think you could do better, knowing you would act defensively if someone called you on it.
2. Share this with a partner in as much detail as necessary for them to provide feedback. Ask ONLY clarifying questions.
3. Partner: role play sharing feedback while initiator asks only clarifying questions.
Page14
Defending
Open to learning resisting
temptation to become defensive
Defending Development Activity / Challenge
1. View feedback as a gift. There is always the opportunity to learn something about yourself that you previously did not know.
2. Resist the temptation to respond to feedback, especially at first. Try not to explain your actions to the other person or generate excuses in your own head. Always try to thank the other person.
Page15
Learning Agility Action PlanPage 10
• Step 1 - Select ONE • Step 2 – Create ONE Action • Step 3 – Share with partner, including
timing
Happy Learning ~
Thank You!
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