lessons learned working apart

Lessons Learned Working Apart

@kevinmhoffman

sevenheadsdesign.com

kevinmhoffman.com

What is a business?

Employees?

Incorporation?

A building?

CLICKHOLE.COM

CUSTOMERS MAKERS

IDEAS

This is a business.

Co-design

WIKICOMMONS

C.K. PRAHALAD AND V. RAMASWAMY, “THE FUTURE OF COMPETITION”

(Value) is rapidly shifting from a firm-centric view to personalized consumer experiences. Informed, networked, empowered and active consumers are increasingly co-creating value with the firm.

“

We are all working remotely to some degree.

@kevinmhoffman

TECHNOLOGY

IS NOT COLLABORATION.

@kevinmhoffman

COLLABORATION

IS WHEN THE OUTCOME IS BETTER

THAN INDIVIDUAL EFFORTS.

SPEND TIME

ON OUTCOMES.

Virtual meetings lesson #1

@kevinmhoffman

The bottleneck is never code or creativity. It’s clarity.“SCOTT BERKUN, THE YEAR WITHOUT PANTS

When a group of intelligent people come together to talk about issues that matter, it is both natural and productive for disagreement to occur.

“

PATRICK LENCIONI, DEATH BY MEETING

2ITEMS

on THE

AGENDA

My approach to virtual meetings

6 lessons for evaluating the effectiveness of your virtual meetings

ONLY

Before a Meeting

USEPOWWOW.COMDOODLE.COM

Always lead with attendee’s time zone,

followed by your time zone.

Are you available at 7PM BST

which for me would be 2PM EST?

YOU

ARE NOT YOUR ATTENDEES.

Virtual meetings lesson #2

@kevinmhoffman

< This…

< AND this.

HBO.COM/SILICON-VALLEY

TRUST

NO ONE THING.

Virtual meetings lesson #3

@kevinmhoffman

A true tale of disaster.http://youtu.be/wPOgvzVOQig

< This.

IS THIS MEETING

PRIMARILY VIRTUAL OR IN PERSON?

Virtual meetings lesson #4

@kevinmhoffman

What about you?

During a Meeting

Fail back to text

Fail back to phone

Price is right (even for business)

Audio and screen recording (usability or co-browsing)

Custom URLs

HOW WOULD

I DO THIS IN PERSON?

Virtual meetings lesson #5

@kevinmhoffman

DANIELMALL.COM

DAVEGRAY.LOOPLOGIC.COM/BOARDTHING-TRAILR

Another tale of abject failure.

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RECIPE for

CHECK-INS

One weekly with client and team

Open by collecting expectations.

Contribute then respond.

All attendees optional, but…

Keep the hangout open for 30 minutes

Ending a Meeting

DON’T

CONCLUDE AMBIGUOUSLY.

Virtual meetings lesson #6

@kevinmhoffman

One last bad idea.

START

IN PERSON WHEN POSSIBLE.

Virtual team super power!

@kevinmhoffman

6LESSONS

of VIRTUAL

MEETINGS

Spend time on outcomes.

You are not your attendees.

Trust no one thing.

Is this meeting primarily virtual or in person?

How would this work in person?

Don’t conclude ambiguously.

BOOKS.SIMONANDSCHUSTER.COM/MOMENTS-OF-IMPACT

SCOTTBERKUN.COM/YEARWITHOUTPANTS37SIGNALS.COM/REMOTE

Meeting DesignFor Makers, Managers, and Everyone

Coming in late 2015

rosenfeldmedia.com/books/meeting-design

You are a business.

Thank you! Questions?

@kevinmhoffman

sevenheadsdesign.com

kevinmhoffman.com

Resources: Books Remote: Office Not Required (Fried & Hansson)

The Year Without Pants by Scott Berkun

Moments of Impact by Ertel & Solomon

The Future of Competition (Pralahad & Ramaswamy)

Lean UX (Gothelf & Seiden)

Visual Leaders Visual TeamsVisual Meetings (Sibbett)

A Facilitator's Guide to Participatory Decision Making (Kaner, et al)

How to Make Meetings Work (Doyle & Strauss)

The Rapid Vis Toolkit (Hanks)

Gamestorming (Gray, Macanufo & Brown)The Connected Company (Gray w/Vander Wal )

The Doodle Revolution (Sunni Brown)

The Back of the Napkin (Dan Roam)

Business Model Generation (Alex Osterwalder, et al)

Collaboration (Hansen)Collaborating Effectively (Harvard Business Review)

Designing the Conversation (Unger, Nunnally& Willis)

Designing Together (Brown)