div class=ts-pagebuttonPage 1button div class=ts-image amp-img class=ts-thumb alt=Page 1: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails1jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 2button div class=ts-image amp-img class=ts-thumb alt=Page 2: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails2jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 3button div class=ts-image amp-img class=ts-thumb alt=Page 3: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails3jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 4button div class=ts-image amp-img class=ts-thumb alt=Page 4: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails4jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 5button div class=ts-image amp-img class=ts-thumb alt=Page 5: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails5jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 6button div class=ts-image amp-img class=ts-thumb alt=Page 6: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails6jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 7button div class=ts-image amp-img class=ts-thumb alt=Page 7: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails7jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 8button div class=ts-image amp-img class=ts-thumb alt=Page 8: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails8jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 9button div class=ts-image amp-img class=ts-thumb alt=Page 9: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails9jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 10button div class=ts-image amp-img class=ts-thumb alt=Page 10: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails10jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 11button div class=ts-image amp-img class=ts-thumb alt=Page 11: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails11jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 12button div class=ts-image amp-img class=ts-thumb alt=Page 12: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails12jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 13button div class=ts-image amp-img class=ts-thumb alt=Page 13: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails13jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 14button div class=ts-image amp-img class=ts-thumb alt=Page 14: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails14jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 15button div class=ts-image amp-img class=ts-thumb alt=Page 15: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails15jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 16button div class=ts-image amp-img class=ts-thumb alt=Page 16: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails16jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 17button div class=ts-image amp-img class=ts-thumb alt=Page 17: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails17jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 18button div class=ts-image amp-img class=ts-thumb alt=Page 18: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails18jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 19button div class=ts-image amp-img class=ts-thumb alt=Page 19: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails19jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 20button div class=ts-image amp-img class=ts-thumb alt=Page 20: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails20jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 21button div class=ts-image amp-img class=ts-thumb alt=Page 21: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails21jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 22button div class=ts-image amp-img class=ts-thumb alt=Page 22: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails22jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 23button div class=ts-image amp-img class=ts-thumb alt=Page 23: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails23jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 24button div class=ts-image amp-img class=ts-thumb alt=Page 24: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails24jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 25button div class=ts-image amp-img class=ts-thumb alt=Page 25: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails25jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 26button div class=ts-image amp-img class=ts-thumb alt=Page 26: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails26jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 27button div class=ts-image amp-img class=ts-thumb alt=Page 27: Linking the balanced scorecard to strategy · Linking the Balanced Scorecard to Strategy Robert S Kaplan David P Norton everal years ago we introduced the concept of a Balanced src=https:reader030vdocumentinreader030viewer20220410125ebdebd2db1d33652c2cf69dhtml5thumbnails27jpg width=142 height=106 layout=responsive amp-img divdiv