live chat-aria namaste

ARIA TELECOM SOLUTIONS PVT. LTD.

ARIA NAMASTE LIVE CHAT

ABOUT US:Aria Telecom has become one of the telecommunication service provider, since 2003 in New Delhi, India.

Company consists of various software engineers, support staff members, and sales personnel devoted to bringing you quality products, competitive prices, and full technical support.

Our company manufactures and supplies Voice Logger, IVRS (Interactive Voice Response System), Predictive Dialer, Telephone Headsets for Call Center, Conference Bridge, and GSM Gateway to support the industries and corporation. 

OUR PRODUCTS:IVRS (Interactive Voice Response System PC Based Telephone Recorder (Voice Logger)Embedded Voice LoggerHeadset & Dial padGSM GatewayPredictive DialerIP PBXConference BridgeCRM Live Chat SoftwareAria VC 60Parth – Unified Communication System

Live chat is a medium of communication that allows interacting with the customer or website visitors simultaneously. Aria Namaste Live Chat Software which is not only a simple web chat with website visitors but also providing a complete contact center solution.

ARIA NAMASTE LIVE CHAT

TYPES OF PANEL:

ARIA NAMASTE LIVE CHAT

Agent Panel

CustomerPanel

Admin Panel

Customer panel: Customer will click to the website chat icon, he will be connect to agents and chat will be start. Agent panel:After discussion with customer, agents need to select the disposition and enter remarks. Admin panel: This panel is used for live monitoring of agents. Admin can check all conversation history, create agents, manage dispositions etc.

FEATURES OF ARIA NAMASTE:

Live Agent Monitoring:

With this live chat tool, you can monitor your agent activities and view data on your agent’s chat session.

Department wise routing:

You can select your required department (like sales, support, software etc.) in Aria Namaste Live Chat that routs your request to specific department of agent.

Live visitor monitoring

Live chat software provides facility track information of your website visitor as they move through your website in real time. Every visitor to your website is tracked as they move from one page to another page.

Complete Chat history:

Aria Namaste Live Chat will save all the chat with your customers and visitors automatically future reference.

MORE FEATURES

 Agent can start multiple conversations at one time.

Provides option to email all your conversation.

Chat transfer to other agent with chat details.

Customizable Disposition

Connect with your client from any where

Admin can add, edit & delete user

USERS OF

LIVE CHAT

CUSTOMER SUPPORT

This is best tool to provide technical and other kind of support to your clients. You can also share some required documents while talking to clients if required.

SALES CENTER

Aria Namaste Live chat can be utilized for prospective clients who are visiting our website, we can guide him for his requirement & can also share brochure, white sheet, manual etc

BANKING &INSURANCE SUPPORT

It is easy to take support on chat for any your banking query, it is secured because of encryption communication. Client can enter his customer id & T pin for authentication.

FOOD CHAIN ORDER BOOKING

Aria Namaste Live chat can help the food join to take maximum order of their customer with less resource. It is easy to take the order & confirm the same. You can also refer their previous order history.

THANK YOU !

Aria Telecom Solutions Pvt. Ltd.

Email: cheena.s@ariasolutions.net

Tel. No. +91-120-4763988

www.ariatelecom.net