magento mule-sugar crm integration

Magento - Mule - SugarCRM IntegrationESB TeamWhirldata Science

26 October, 2016

Introduction - SugarCRM

SugarCRM, one of the best and open source CRM system which is specially created for Niche market (Small scale industries)

Introduction - Magento

Magento is one of the best Community Edition E-Commerce platform for Small and Middle scale industries.

Need for the Integration

1. Reduce the manual entry in SugarCRM2. Automate the customer/lead creation in CRM system3. Automate the task creation in CRM system4. Secure data integration

Objective

● Transform the e-commerce orders to the CRM system● Create the tasks in CRM for each order● Creating Mule QUEUING system to enhance the integration performance

Integration Process flow

● Custom Observer Extension in Magento 1.x site● Get the order information triggered by Magento observer from Mule using

Custom Mule API● Create the contact & lead in SugarCRM using SOAP API from Mule (PHP)

Mule Flow

1. HTTP Listener2. Java Class(Convert args to Map)3. Property(use to set a Property)4. Logger(To Display a Information)5. Script(Use to store the Account,Contact,Lead,Documentation and etc

values to SugarCRM using PHP)

Screenshot (Mule FLOW)

Screenshot (SugarCRM)-Accounts

Screenshot (SugarCRM)-Contacts

Screenshot (SugarCRM)-Documents

Screenshot (SugarCRM)-Opportunity

Conclusion

The ESB team of Whirldata has successfully connected Magento and SugarCRM via Mule ESB system.

Thank you

www.whirldatascience.com