main insights from the spanish conference on enteprise 2.0 and social business - joaquin peña
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Insights from the Spanish conference e20biz
Joaquín Peña@joaquinp
www.emacmas.com
www.e20biz.es
What?
The Present of Management
>100 – 3 – 2
www.e20biz.es
Where? www.e20biz.es
Where? www.e20biz.es
When? www.e20biz.es
www.e20biz.es
10 + 1Insights
www.e20biz.es
#170% People + 30% Software
www.e20biz.es
#2Big Companies
Motivation: Increase KPIs
Use plain vocabulary
www.e20biz.es
#3Intranet Corporative
Social NetworkC-level executives must
support and believe
www.e20biz.es
#4ROI:
1. Values, 2. Mission, 3. People,
4. Technology5. KPIs
www.e20biz.es
#5Enterprise
productivity =
Personal Productivity of Employees
www.e20biz.es
#6Deployment: 1. Who is Who (analytics), 2. Communities with (business) goals3. KM is Business (KPIs)
www.e20biz.es
#7Adapt or die
(1.0 ->2.0)Training is crucial+10% conversion
+20% orders
www.e20biz.es
#8Email kills productivity
and collaboration evangelize by example
www.e20biz.es
#9Customer Service 2.0:
Current Employees +
Coordination, Agility and Monitoring
www.e20biz.es
#10Crowdsourcing
improves motivation
www.e20biz.es
#11Attend the next year and draw your own
conclusions!
Thanks!!
Joaquín Peña@joaquinp
www.emacmas.com
www.e20biz.es
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