making the army of awesome more awesome (mozilla summit ignite)

Post on 09-May-2015

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David Eaves Mozilla Summit 2010 ignite talk on community management and making open source projects friendlier and more efficient.

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making an army of awesome more awesome

David Eaves Just submitted my first bug to Thunderbird! Bug 538810, you canfind it here http://bit.ly/aY3F7y

Asa Raskin Bet you its a duplicate.

50%+

our awesome army is

social capital

Coding

Coding

Negotiating

Working

Dealing with other people

awesomeness is shaped by:

technologynorms/culture

skillstools

There is a code to collaborating

2007 by David Eaves

shape (or nudge)the community norms

(New)

(ESL)

16

Crowdsource community norms

Model Behaviour

Set examples

Establish norms

Ask Why…

What were you trying to do?

Why did you want to do that? t

embed this code into our skills

Inquire

Paraphrase

Acknowledge

Advocate

Inquire

Paraphrase

Acknowledge

Advocate

Awesome depends on you

skilled but unaware

skilled and aware

• @daeaves• david@eaves.ca

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