management div. policy admin it division investment finance accounting

OCTOBER 2012

MANAGEMENT DIV.POLICY ADMINIT DIVISIONINVESTMENT FINANCE ACCOUNTING

Contents

Company Logo

Management Div.1

Policy Administration 2

System support 3

Portfolio and Business result4

Contents

Company Logo

Management Div.1

Office Administration

Company Logo

I. Oversea training (Taiwan)(22 Oct 2012-11 Jan 2013)

Participants (11 persons)

Staff (3 persons) Dept. Location

1.Pham Nguyen Dang Nhat Actuary HCM

2.Nguyen Huu Phuoc Training HCM

3.Cao Phan Boi Quynh Marketing HCM

Office Administration

Participants (Cont.)

Agency (8 persons) Dept. Location

1.Tran Dong Thanh Agency HCM

2.Nguyen Thi Thanh Thuy Agency HCM

3.Duong Bich Ngoc Agency HN

4.Nguyen Thi Thanh Lan Agency D.Nang

5.Huynh Phuoc Trung Agency C.Tho

6.Nguyen Nhat Khanh Agency D.Nai

7.Hoang Thi Anh Thuy Agency D.Nai

8.Vu Thanh Dat Agency H.Phong

Office Administration

Company Logo

II. Office Building information

ReturnReturnAgency Can tho (Hung Loi office) Finish 30 Sep 12

Size Size Adjust.Adjust.

Ha Phan (Tran Hung Dao) 486m2 -> 200m2 (Return 4th and 5th floors) In progress (estimate to finish 31 Oct 12)

Price Price Adjust.Adjust.

Sacombank (Hai Phong)10USD/m2 -> 9.5 USD m2 (Saving 246 USD/m)Applied : 6/9/12-> 05/03/13

Office Administration

Company Logo

III. Legal procedure of new products

Approved : 1. A07:Cathay Simple Endowment2. C13 : Cathay Term Life3. C14 : Cathay Advance Lady Endowment4. C15 : Cathay Critical Illness 2115. C16 : Cathay Accidental Endowment

On progess :

1. R07 : Cathay enhanced accidental rider2. R08 : New version of R043. C17 : Cathay whole life with hospitaliation benefit

Contents

Company Logo

Policy Administration 2

Policy Administration

Company Logo

I. New Policies Working month 6th 7th 8th 9th 10th

Issued cases 714 461 406 374 372

Agent Cases 162 79 81 84 82

Agent Cases % 20.9% 15.8% 18.50% 20.7% 20.5%

Policy Administration

Company Logo

II. Premium collection

-1,152 bil lower than last month, achievement rate is 42.0% Total 41,764 bil, achievement rate 54,1%

1. Subject : Agents ,Coll.,Branches

2. Time: Oct – Dec ,2012

3. Contents: Reinstated success Award : Cash

Reinstate promotion programReinstate promotion program4

1. Subject : Braches premium director

2. Time: Oct – Nov ,2012

3. Contents: High eff. of new cases (>=15%) Improvement rate of new cases

(>=3%) Award : Cash

New case eff. incentiveNew case eff. incentive2

1. Subject : Collectors

2. Time: Oct – Dec ,2012

3. Contents: Based on collected amount and

number of policies Award: Cash (monthly, quarter)

Premium collect competitionPremium collect competition3

1. Subject : Customers

2. Time: Oct , 2012

3. Contents: Premium/policy >=1,2mil Award : Cathay pillow

VNPT promotion programVNPT promotion program1

Policy Administration

Company Logo

III. POS 1. Surrender (Sep 12)

DivisionIn force

case (1)

Premium (bil)

Surrender case (2)

Surrender value

Ratio (%)(2/1)

Total 10,649 117.41 100 3,59 0.9%

HCM 2,377 36.59 14

1.57 0.6%

HANOI 4,352 46.25 61

1.35 1.4%

ĐANANG 881 9.74 7

0.35 0.8%

CANTHO 419 4.94 6

0.24 1.4%

ĐONGNAI 1,987 15.19 9

0.01 0.5%

HAIPHONG 633 4.69 3

0.07 0.5%

Policy Administration

Company Logo

III. POS 1. Surrender (Sep 12)

DivisionIn force

case (1)

Premium (bil)

Surrender case (2)

Surrender value

Ratio (%)(2/1)

Total 10,649 117.41 100 3,59 0.9%

HCM 2,377 36.59 14

1.57 0.6%

HANOI 4,352 46.25 61

1.35 1.4%

ĐANANG 881 9.74 7

0.35 0.8%

CANTHO 419 4.94 6

0.24 1.4%

ĐONGNAI 1,987 15.19 9

0.01 0.5%

HAIPHONG 633 4.69 3

0.07 0.5%

Policy Administration

Company Logo

III. POS 2. Not-Taken ratio (Cancel in free-look)

5.3%

Contents

Company Logo

System support 3

I. Signal sign on functionUser can use same account and password to access

company’s system

System support

BCS

B2E E-learning

BCS.cathaylife.com.vn

System support

System support

www.cathaylife.com.vn:81

E-learning(http://42.116.22.19)

System support

System support

II.Cash On Hand Daily Report

•Transaction late

•Record next day

•Report don’t show

Why How•Old 801 account

•New account 861

IA/SAS EAS/SEAS CAS/SCAS

IA/SAS EAS/SEAS CAS/SCAS

SC Sales ConsultantSS Sales SupervisorESS Executive Sales SupervisorPUM Pre-Unit Manager

SC Sales ConsultantSS Sales SupervisorESS Executive Sales SupervisorPUM Pre-Unit Manager

ASAS

SMSSMESM

SESM

SMSSMESM

SESM

UMUnit ManagerEUMExecutive Unit Manager

UMUnit ManagerEUMExecutive Unit Manager

SMSM

BMSBMEBM

BMSBMEBM

ABM Agency Branch Manger

SABM Senior Agency Branch Manager

ABM Agency Branch Manger

SABM Senior Agency Branch Manager

BMBM

III.New Agent Salary System

NEW

OLD

System support

Contents

Company Logo

Portfolio and Company result4

23

Investment Asset Allocation

Gov. Bonds: Ave. yield 14.6%; Duration 5.1yGov. Bonds: Ave. yield 14.6%; Duration 5.1y

VND TD:Ave. rate 12%; Tenor: 4.1y VND TD:Ave. rate 12%; Tenor: 4.1y

USD TD:Ave. rate 1.7%; Tenor: 0.1yUSD TD:Ave. rate 1.7%; Tenor: 0.1y

Note: As of Sep. 19th

Most of our investment income comes from the long term Government Bonds.

Weighted average yield is around 13.6%. We achieve 11 billion VND Investment Income every month.

Portfolio: VND1,015 billion

Gov. Bond (66.4%)

VND TD(31.7%)

USD TD(1.7%)

Jun July Aug Sep YTD

Revenue 22.5 21.1 20.8 20.8 190

Expense 21.5 19.1 19.8 21.6 193.8

Profit/Loss 1 2 1 -0.8 -3.8

Business result

Company Logo