managing design leadership

Design leadershipMANAGING

Design leadership

@erova#pppconfChris Avore

August 12 2016

“ BOB GREIFELD CEO, NASDAQ INC.NASDAQ INC Q1 2016 EARNINGS CONFERENCE CALL APRIL 27, 2016 8:00 AM ET

We see clear examples of how elevating the bar in terms of technology and product design will be key to bringing sustained organic growth

Companies investing in design need

MOREdesign leaders

design managers&

Title Text

MANAGE

UP DOWN LEFT & RIGHT

UP DOWN LEFT & RIGHT

MANAGE

UP DOWN LEFT & RIGHT

UP DOWN LEFT & RIGHT

MANAGE

Help Directs Up

Influence Other Teams

Lead Real Change

Help Directs Up

Influence Other Teams

Lead Real Change

Help directs up

don’t let your next class of managers be unprepared for leading

Bring new managers up

provide time boxed opportunities to practice leadership & management

bring new managers up

create safe places for radical experimentation

Bring new managers up

give feedback early & often as you observe new managers

Bring new managers up

influence other teams

Teams who don’t report to you have to know who you are and what you do

influence other teams

Teams who don’t report to you have to know who you are and what you do

where you are (org and the world)

approach, process, timelines

How you work with partners & stakeholders

influence other teams

Craft a case study:

show before/after usability testing

Discovery research changed direction

how a prototype saved a customer

new idea increased the bottom line

influence other teams

lead real change

designyour

design teamDESIGN LEADERSHIP IN PRACTICE

LEAD REAL CHANGE

BURNHAMDANIEL

LITTLEplans

MAKEuNO

CHANGE v w

a

Make No Little Plans

pipelinepipeline

CHANGE v w

a

Make No Little Plans

job descriptionjob description

CHANGE v w

a

Make No Little Plans

job interviewjob interview

CHANGE v w

a

Make No Little Plans

compensationcompensation

CHANGE v w

a

Make No Little Plans

reviewsreviews

CHANGE v w

a

Make No Little Plans

promotionspromotions

MAKE

LITTLEplans

uNO

Chris Avore

avore@erova.com

z

@erova

nasdaqdesign.com/mosaiq

THANK YOU CHICAGO!